Managing production complexity by empowering workers: Six cases

Procedia CIRP

Volumn 17, Issue , 2014, Pages 212-217

  Mattsson, Sandra ^a   Karlsson, Malin ^a   Fast Berglund, Åsa ^a   Hansson, Ida ^a  

^a CHALMERS UNIVERSITY OF TECHNOLOGY   (Sweden)

Author keywords

Case study; Competitiveness; Empowered workers; Empowerment; Production complexity; Work environment

Indexed keywords

COMPETITION;

COMPETITIVENESS; EMPOWERED WORKERS; EMPOWERMENT; PRODUCT VARIETY; WORK ENVIRONMENTS; WORK TASK;

MANUFACTURE;

EID: 84904509315     PISSN: None     EISSN: 22128271     Source Type: Conference Proceeding    
DOI: 10.1016/j.procir.2014.02.041     Document Type: Conference Paper

References (43)

1. ElMaraghy W, ElMaraghy H, Tomiyama T, Monostori L. Complexity in Engineering Design and Manufacturing. CIRP Annals-Manufacturing Technolocy. 2012:793-814.
2. Heilala J, Voho P. Modular Reconfigurable Flexible Final Assembly Systems. Assembly Automation. 2001;21:20-28.
3. Schleich H, J JS, Scavarda LF. Managing Complexity in Automtive Production. ICPR 19th International Conference on Production Research 2007.
4. Papakostas N, Efthymiou K, Chryssolouris G, Stanev S, Ovtcharova J, Schäfer K, Conrad R-P, Eytan A. Assembly Process Templates for the Automotive Industry. In: Lien TK, editor. 3rd CIRP Conference on Assembly Technologies and Systems. Trondheim, Norway: Tapir Uttrykk; 2010.
5. Oborski P. Social-Technical Aspects in Modern Manufacturing. International Journal of Advanced Manufacturing Technology. 2003:848-854.
6. Billings C. Aviation Automation: The Search for a Human-Centered Approach. Mahwah, New Jersey, USA: Lawrence Erlbaum Associates; 1997.
7. Jensen PL, Alting L. Human Factors in the Management of Production. CIRP Annals-Manufacturing Technolocy. 2006;55:457-460.
8. Fasth Å, Lundholm T, MÅrtensson L, Dencker K, Stahre J, Bruch J. Designing Proactive Assembly Systems-Criteria and Interaction between Automation, Information, and Competence. Proceedings of the 42nd CIRP conference on manufacturing systems Grenoble, France 2009
9. Hu SJ, Zhu X, Wang H, Koren Y. Product Variety and Manufacturing Complexity in Assembly Systems and Supply Chains. CIRP Annals-Manufacturing Technology. 2008;57:45-48.
10. Kreimeyer M, Lindemann U. Complexity Metrics in Engineering Design: Managing the Structure of Design Processes. Berlin; Heidelberg: Springer-Verlag; 2011.
11. Chui M, Manyika J, Bughin J, Dobbs R, Roxburgh C, Sarrazin H, Sands G, Westergren M. The Social Economy: Unlocking Value and Productivity through Social Technologies. McKinsey Global Institute; 2012.
12. Regeringen. Regeringens Proposition 2012/13:30 Forskning Och Innovation. 2012.
13. Bowen D, Lawler EE. The Empowerment of Service Workers: What, Why, How and When. Sloan Management Review. 1992;33.
14. Lewchuk W, Robertson D. Production without Empowerment: Work Reorganization from the Perspective of Motor Vehicle Workers. Capital & Class. 1997;21:29.
15. Ahanotu ND. Empowerment and Production Workers: A Knowledge-Based Perspective. Empowerment in Organizations. 1998;6:177-186.
16. Sivadasan S, Efstathiou J, Calinescu A, Huatuco LH. Advances on Measuring the Operational Complexity of Supplier-Customer Systems. European Journal of Operational Research. 2006;171:208-226.
17. Weaver W. Science and Complexity. American Scientist1948.
18. Orfi N, Terpenny J, Sahin-Sariisik A. Harnessing Product Complexity: Step 1-Establishing Product Complexity Dimensions and Indicators. EThe Engineering Economist. 2011;56:59-79.
19. Calinescu A, J. Efstathiou, J. Schirn, J. Bermejo Applying and Assessing Two Methods Formeasuring Complexity in Manufacturing. J Operat Res Soc. 1998;49:723-732.
20. Frizelle G, Suhov YM. An Entropic Measurement of Queueing Behaviour in a Class of Manufacturing Operations. In Proceedings of Royal Society London A. London 2001. p. 1579-1601.
21. Chryssolouris G, Efthymiou K, Papakostas N, Mourtzis D, Pagoropoulos A. Flexibility and Complexity: Is It a Trade-Off? International Journal of Production Research. 2013.
22. Wu Y, Frizelle G, Efstathiou J. A Study on the Cost of Operational Complexity in Customer-Supplier Systems. International Journal of Production Economics. 2007;106:217-229.
23. Zhu X, Hu JS, Koren Y, Marin SP. Modeling of Manufactuing Complexity in Mixed-Model Assembly Lines. Journal of Manufacturing Science and Engineering. 2008;130:10.
24. Gullander P, Davidsson A, Dencker K, Fasth Å, Harlin U, Stahre J. Towards a Production Complexity Model That Supports Operation, Re-Balancing and Man-Hour Planning. 4th Swedish Production Symposium (SPS). Lund, Sweden 2011.
25. Grote G. Uncertainty Management at the Core of System Design. Annual Reviews in Control. 2004;28:267-274.
26. Taylor FW. Principles of Scientific Management 1911.
27. Mavrikios D, Karabatsou V, Pappas M, Chryssolouris G. An Efficient Approach to Human Motion Modeling for the Verification of Human-Centric Product Design and Manufacturing in Virtual Environments. Robotics and Computer-Integrated Manufacturing. 2007:533-543.
28. Mattsson S. What Is Perceived as Complex in Final Assembly? To Define, Measure and Manage Production Complexity [Licentiate]. Gothenburg: Chalmers University of Technology; 2013.
29. Corbett LM, Brocklesby J, Campbell-Hunt C. Thinking and Acting: Complexity Manegement for a Sustainable Business. Manufacturing Complexity Network Conference. Cambridge, UK 2002.
30. Kaluza B, Bliem H, Winkler H. Strategies and Metrics for Complexity Management in Supply Chain. Berlin: Erich Schmidt Verlag; 2006.
31. Wiendahl HP, Scholtissek P. Management and Control of Complexity in Manufacturing. CIRP Annals-Manufacturing Technolocy. 1994;43:533-540.
32. Wilkinson A. Empowerment: Theory and Practise. Personnel Review. 1998;27:40-56.
33. Grote G. A Participatory Approach to the Complementary Design of Highly Automated Work Systems. Amsterdam: Elsevier; 1994.
34. Ahlström LM. Prerequisites for Development of Products Designed for Efficient Assembly-A Study About Making Knowledge Productive in the Automobile Industry. Stockholm, Sweden: Royal Institute of Technology; 2002.
35. Mattsson S, Gullander P, Harlin U, Bäckstrand G, Fasth Å, Davidsson A. Testing Complexity Index-A Method for Measuring Perceived Production Complexity. 45th Conference on Manufacturing Systems. Athens Greece: Elsevier; 2012. p. 394-399.
36. Gullander P, Mattsson S, Tommy F, Langeghem HV, Zeltzer L, LImère V, Aghezzaf E-H, Stahre J. Comparing Two Methods to Measure Assembly Complexity from an Operator Perspective. Swedish Production Symposium (SPS12). Linköping, Sweden 2012.
37. Karlsson M, Mattsson S, Fasth-Berglund Å, Stahre J. Could the Use of Ict Tools Be the Answer for Increasing Competitiveness in Swedish Industry? 12th IFAC Symposium: Analysis, design and evaluation of Human-Machine Systems. Las Vegas, USA. 2013.
38. Mattsson S, Fasth Å, Dencker K, Gullander P, Stahre J, Karlsson M, Davidsson A. Validation of the Complexity Index Method at Three Manufacturing Companies. In: Bingheng Lu ea, editor. The International Symposium for Assembly and Manufacturing. Xian, China2013.
39. Dencker K, Fasth Å, Stahre J, MÅrtensson L, Lundholm T, Akillioglu H. Proactive Assembly Systems-Realising the Potential of Human Collaboration with Automation. Annual Reviews in Control. 2009;In Press, Corrected Proof.
40. Sheridan TB. Telerobotics, Automation and Human Supervisory Control. Cambridge Massachussetts: MIT Press; 1992.
41. Stahre J. Towards Human Supervisory Control in Advanced Manufacturing Systems. Gothenburg: Chalmers university of technology; 1995.
42. Fast-Berglund Å, Johan S. Task Allocation in Production Systems-Measuring and Analysing Levels of Automation. 12th IFAC Symposium on Analysis, Design and Evaluation of Human-Machine Systems. Las Vegas, USA 2013.
43. Fast-Berglund Å, Stahre J. Task Allocation in Production Systems-Measuring and Analysing Levels of Automation. 12th IFAC Symposium on Analysis, Design and Evaluation of Human-Machine Systems. Las Vegas, USA2013.