The human side of ERP implementations: Can change management really make a difference?

IFIP Advances in Information and Communication Technology

Volumn 254 VOLUME 1, Issue , 2008, Pages 239-249

  Foster, Susan ^a   Hawking, Paul ^b   Zhu, Cindy ^c  

^a MONASH UNIVERSITY   (Australia)

^b VICTORIA UNIVERSITY   (Australia)

^c BEIJING JIAOTONG UNIVERSITY   (China)

Author keywords

CSFs; ERP; Organizational change management (OCM); Organizational readiness for change

Indexed keywords

INFORMATION SYSTEMS; INFORMATION USE; RESOURCE ALLOCATION;

CRITICAL SUCCESS FACTOR; CSFS; ENTERPRISE RESOURCE PLANNING SYSTEMS; ENTERPRISE SYSTEM IMPLEMENTATION; INFORMATION OVERLOADS; ORGANISATIONAL CHANGE; ORGANIZATIONAL CHANGE MANAGEMENT; ORGANIZATIONAL READINESS;

ENTERPRISE RESOURCE PLANNING;

EID: 84902315710     PISSN: 18684238     EISSN: None     Source Type: Book Series    
DOI: 10.1007/978-0-387-75902-9_24     Document Type: Conference Paper

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