Towards patient-centred care: Perspectives of nurses and midwives regarding shift-to-shift bedside handover

International Journal of Nursing Practice

Volumn 20, Issue 3, 2014, Pages 250-257

  Kerr, Debra ^a   Lu, Sai ^a   Mckinlay, Louise ^b  

^a VICTORIA UNIVERSITY   (Australia)

^b Western Health   (Australia)

Author keywords

Bedside handover; Hospital care; Midwife; Nurse patient partnership; Patient centred care

Indexed keywords

CONFIDENTIALITY; FEMALE; HUMANS; MALE; NURSE MIDWIVES; NURSING STAFF; ORGANIZATION AND ADMINISTRATION; PATIENT HANDOFF; PATIENT-CENTERED CARE; PRIVACY;

CONFIDENTIALITY; FEMALE; HUMANS; MALE; NURSE MIDWIVES; NURSING STAFF; PATIENT HANDOFF; PATIENT-CENTERED CARE; PRIVACY;

EID: 84901697179     PISSN: 13227114     EISSN: 1440172X     Source Type: Journal    
DOI: 10.1111/ijn.12138     Document Type: Article

References (32)

1. World Health Organisation. Communication during patient handovers. Patient Safety Solutions 2007; 1: 1-4.
2. Junior Doctors Committee, National Patient Safety Agency, Modernisation Agency. Safe Handover: Safe Patients. Guidance on Clinical Handover for Clinicians and Managers. London: British Medical Association, 2006.
3. Haig KM, Sutton S, Whittington J. SBAR: A shared mental model for improving communication between clinicians. Joint Commission Journal on Quality and Patient Safety 2006; 32: 167-175.
4. The Joint Commission. Joint Commission on Accreditation of Healthcare Organisations (JCAHO), 2003. Available from URL: http://www.jointcommission.org/SentinelEvents/Statistics. Accessed 21 September 2012.
5. Department of Human Services Victoria. Sentinel event program: Annual report 2006-07. Melbourne: State of Victoria, Department of Human Services, 2007.
6. Department of Health Western Australia (WA Health). Delivering safer health care in Western Australia: WA Sentinel Event Report 2006-2007. Perth: Department of Health, 2007.
7. Zinn C. 14000 preventable deaths in Australia. British Medical Journal 1995; 310: 1487.
8. Sexton A, Chan C, Elliott M, Stuart J, Jayasuriya R, Crookes P. Nursing handovers: Do we really need them? Journal of Nursing Management 2004; 12: 37-42.
9. Benson E, Rippen-Sisler C, Jabusch K, Keast S. Improving nursing shift-to-shift report. Journal of Nursing Care Quality 2007; 22: 80-84.
10. Davies S, Priestly MJ. A reflective evaluation of patient handover practices. Nursing Standard 2006; 20: 49-52.
11. Baldwin L, McGinnis C. A computer-generated shift report. Nursing Management 1994; 25: 61-64.
12. Evans AM, Pereira DA, Parker JM. Discourses of anxiety in nursing practice: A psychoanalytic case study of the change-of-shift handover ritual. Nursing Inquiry 2008; 15: 40-48.
13. Australian Commission On Safety and Quality In Health Care. The Ossie Guide to Clinical Handover Improvement, 1st edn. Sydney, Australia: ACSQHC, 2010.
14. Haikerwal M, Dobb G, Ahmed T. Safe Handover: Safe patients. AMA Clinical Handover Guide. Guidance on Clinical Handover for Clinicians and Managers. Australia: Australian Medical Association Ltd, 2006; 1-47.
15. Arora VM, Johnson JK, Meltzer DO, Humphrey HJ. A theoretical framework and competency-based approach to improving handoffs. Quality and Safety in Health Care 2008; 17: 11-14.
16. Catchpole KR, de Leval MR, McEwan A etal. Patient handover from surgery to intensive care: Using Formula 1 pit-stop and aviation models to improve safety and quality. Paediatric Anesthesia 2007; 17: 470-478.
17. Simpson K. Perinatal patient safety: Handling handoffs safely. American Journal of Maternal/Child Nursing 2005; 30: 152.
18. Wilson R. Reducing Risk by Moving Clinical Handover to the Bedside, 2008. Available from URL: http://www.archi.net.au/resources/safety/clinical/clinical-handover. Accessed 20 May 2011.
19. McMurray A, Chaboyer W, Wallis M, Fetherston C. Implementing bedside handover: Strategies for change management. Journal of Clinical Nursing 2010; 19: 2580-2589.
20. Anderson CD, Mangino RR. Nurse shift report: Who says you can't talk in front of the patient? Nursing Administration Quarterly 2006; 30: 112-122.
21. Cahill J. Patient's perceptions of bedside handovers. Journal of Clinical Nursing 1998; 7: 351-359.
22. Kassean HK, Jagoo ZB. Managing change in the nursing handover from traditional to bedside handover-a case study from Mauritius. BMC Nursing 2005; 4: 1-6.
23. McMurray A, Chaboyer W, Wallis M, Johnson J, Gehrke T. Patients' perspectives of bedside nursing handover. Collegian 2011; 18: 19-26.
24. Chaboyer W, McMurray A, Wallis M. Bedside nursing handover: A case study. International Journal of Nursing Practice 2010; 16: 27-34.
25. Webster J. Practitioner-centred research: An evaluation of the implementation of the bedside hand-over. Journal of Advanced Nursing 1999; 30: 1375-1382.
26. Neergaard MA, Olesen F, Andersen RS, Sondergaard J. Qualitative description-the poor cousin of health research? BMC Medical Research Methodology 2009; 9: 52.
27. Sandelowski M. Whatever happened to qualitative description? Research in Nursing & Health 2000; 23: 334-340.
28. Smith J, Osborn M. Interpretative phenomenological analysis. In: Smith JA (ed.). Qualitative Psychology. A Practical Guide to Research Methods, 2nd edn. London: Sage, 2008; 51-80.
29. NSW Department of Health. Implementation Toolkit: Standard Key Principles for Clinical Handover, 2011. Available from URL: http://www.archi.net.au/documents/resources/qs/clinical/clinical-handover/implementation-toolkit.pdf. Accessed 8 November 2011.
30. Dufault M, Duquette CE, Ehmann J etal. Translating an evidence-based protocol for nurse-to-nurse shift handoffs. Worldviews on Evidence Based Nursing 2010; 7: 59-75.
31. Florin J, Ehrenberg A, Ehnfors M. Patient participation in clinical decision-making in nursing: A comparative study of nurses' and patients' perceptions. Journal of Clinical Nursing 2006; 15: 1498-1508.
32. Chin GS, Warren N, Kornman L, Cameron P. Patients' perceptions of safety and quality of maternity clinical handover. BMC Pregnancy and Childbirth 2011; 11: 58.