Assessing readiness for lean change in emergency department

IIE Annual Conference and Expo 2010 Proceedings

Volumn , Issue , 2010, Pages

  Poole, Trip ^a   Mazur, Lukasz M ^b  

^a North Carolina State University   (United States)

^b NORTH CAROLINA STATE UNIVERSITY   (United States)

Author keywords

ED operations; Lean culture; Lean healthcare; Lean management

Indexed keywords

BEHAVIORAL RESEARCH; INFORMATION MANAGEMENT;

CHANGE MANAGEMENT; ED OPERATIONS; EMERGENCY DEPARTMENTS; LEAN IMPLEMENTATION; LEAN IMPROVEMENTS; LEAN MANAGEMENT; SURVEY INSTRUMENTS; SYSTEM IMPROVEMENTS;

EMERGENCY ROOMS;

EID: 84901009077     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (17)

1. Hall, R., Belson, D., Murali, P., Dessouky, M., 2006, "Chapter 1: Modeling Patient Flows through the Healthcare System, " appears in Patient Flow: Reducing Delay in Healthcare Delivery, Hall, Randolph (ed.), Springer Science+Business Media, LLC, New York, 1-44.
2. Institute of Healthcare Improvement, 2005, "Going Lean in Health Care Innovation Series.
3. Tucker, A.L., and Edmondson, A.C., 2002, "When Problem Solving Prevents Organizational Learning" Journal of Organizational Change Management, 35(1), 29-48.
4. Tucker, A.L., and Edmondson, A.C., 2003, "Why Hospitals don't Learn from Failures: Organizational and Psychological Dynamics that Inhibit System Change, " California Management Review, 45(2), 55-72.
5. Mazur, L.M., and Chen, S. J., 2009, "An Empirical Study for Medication Delivery Improvement based on Healthcare Professionals' Perceptions of Medication Delivery System Health Care Management Science, 12, 56-66.
6. Jimmerson, C., Weber, D., Sobek, D.K., 2005, "Reducing Waste and Errors: Piloting Lean Principles at IHC, " Joint Commission Journal on Quality and Safety, 31(5), 249-257.
7. Armenakis, A.A., Bernerth, J.B., Pitts, J.P., and Walker, H.J., 2007, "Organizational Change Recipients' Beliefs Scale: Development of an Assessment Instrument Journal of Applied Behavioral Science, 43, 481-505.
8. Kotter, J.P., 1995, "Leading Change: Why Transformation Efforts Fail Harvard Business Review, 73(2), 59-67.
9. Womack, J.P., Jones, D.T., and Roos, D., 1990, The Machine that Changed the World, 3rd Edition, Rawson Associates, New York.
10. Sobek, D. K., and Jimmerson, C., 2003, "Applying the Toyota Production System to a Hospital Pharmacy, " Proc. of the Industrial Engineering Research Conference, Orlando, Florida.
11. Sobek, D.K., and Jimmerson, C., 2004, "A3 Reports: Tool for Process Improvement, " Proc. of the Industrial Engineering Research Conference, Houston, Texas.
12. Gebicki, M., Raghunandan, A., Kizhakethil, G.T., Lawing, B., Godwin, W., Smith, M-L., Carter, J., Lefteris, Ch., Mazur, L.M., 2009, "Inventory Control for Supplies in Emergency Department Fifteenth Annual International Scientific Symposium on Improving the Quality and Value of Health Care, part of the Annual Institute of Healthcare Improvement Conference, Orlando, FL.
13. Nembharth, I.M. and Edmondson, A.M., 2006 "Making it Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care Teams, " Journal of Organizational Behavior, 27, 941-966.
14. Robinson, J.P., Shaver, P.R., and Wrightsman, L.S., 1991, Criteria for Scale Selection and Evaluation: Measures of Personality and Social Psychological Attitudes, Academic Press, San Diego.
15. Latham, G.P., and Locke, E., 1991, "A Goal Setting - A Motivational Technique that Works, " appears in Motivation and Work Behavior 5th Edition, Steers, R.M. and Porter, L.W. (eds.), McGraw-Hill, Inc, New York, 357-370.
16. Spear, S.J., 2005 "Fixing Healthcare from the Inside, Today, " Harvard Business Review, 83(9), 78-91.
17. Spear, S.J., and Bowen, H.K. 1999 "Decoding the DNA of the Toyota Production System, " Harv