Seeking and sharing health information online: Comparing search engines and social media

Conference on Human Factors in Computing Systems - Proceedings

Volumn , Issue , 2014, Pages 1365-1375

  De Choudhury, Munmun ^a   Morris, Meredith Ringel ^a   White, Ryen W ^a  

^a MICROSOFT RESEARCH   (United States)

Author keywords

Health; Search engine; Social media; Social search; Twitter

Indexed keywords

HEALTH; HUMAN COMPUTER INTERACTION; HUMAN ENGINEERING; SEARCH ENGINES;

HEALTH INFORMATIONS; LOG ANALYSIS; ON-LINE SERVICE; SOCIAL MEDIA; SOCIAL SEARCH; TWITTER;

SOCIAL NETWORKING (ONLINE);

EID: 84900395066     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/2556288.2557214     Document Type: Conference Paper

References (35)

1. Ayers, S.L. and Kronenfeld, J.J. (2007). Chronic illness and health-seeking information on the Internet. Health, 11(3): 327-347.
2. Beeferman, D. and Berger, A. (2000). Agglomerative clustering of a search engine query log. Proc. KDD, 407-416.
3. Berger, M., Wagner, T. and Baker, L. (2005). Internet use and stigmatized illness. Soc. Sci. Med., 61(8).
4. Cartright, M.A., White, R.W. and Horvitz, E. (2011). Intentions and attention in exploratory health search. Proc. SIGIR, 65-74.
5. Corrigan, P. (2004). How stigma interferes with mental health care. American Psychologist, 59(7): 614.
6. Crocker, J. and Major, B. (1989). Social stigma and selfesteem: The self-protective properties of stigma. Psychological Review, 96(4): 608-630.
7. De Choudhury, M., Counts, S. and Horvitz, E. (2013). Predicting postpartum changes in behavior and mood via social media. Proc. CHI, 3267-3276.
8. Eysenbach, G. and Köhler, C. (2002). How do consumers search for and appraise health information on the world wide web? BMJ, 324(7337): 573.
9. Eysenbach, G., Powell, J., Englesakis, M. et al. (2004). Health related virtual communities and electronic support groups: Systematic review of the effects of online peer to peer interactions. BMJ, 328(7449): 1166.
10. Fox, S. (2013). Health. Pew Internet. 2013-01.
11. Fox, S. and Jones, S. (2009). The social life of health information. Pew Internet. 2009-12.
12. Greene, J.A., Choudhry, N.K., Kilabuk, E. and Shrank, W.H. (2011). Online social networking by patients with diabetes: A qualitative evaluation of communication with Facebook. J. Gen. Int. Med.: 26(3): 287-292.
13. Grimes, A., Landry, B.M. and Grinter, R.E. (2010). Characteristics of shared health reflections in a local community. Proc. CSCW, 435-444.
14. Hartzler, A., Skeels, M.M., Mukai, M., Powell, C., Klasnja, P. and Pratt, W. (2011). Sharing is caring, but not error free: Transparency of granular controls for sharing personal health information in social networks. Proc. AMIA, 559.
15. Hawn, C. (2009). Take two aspirin and tweet me in the morning: How Twitter, Facebook, and other social media are reshaping health care. Health Affairs, 28(2).
16. Jeong, J-W., Morris, M.R., Teevan, J. and Liebling, D. (2013). A crowd-powered socially embedded search engine. Proc. ICWSM, in press.
17. Johnson, G.J. and Ambrose, P.J. (2006).Neo-tribes: The power and potential of online communities in health care, CACM, 49(1): 107-113.
18. Lauckner, C. and Hsieh, G. (2013). The presentation of health-related search results and its impact on negative emotional outcomes. Proc. CHI, 333-342.
19. Liu, L.S., Huh, J., Neogi, T., Inkpen, K. and Pratt, W. (2013). Health vlogger-viewer interaction in chronic illness management. Proc. CHI, 49-58.
20. Major, B. and O'Brien, L.T. (2005). The social psychology of stigma. Ann. Rev. Psychol., 56: 393-421.
21. Morris, M.R., Teevan, J. and Panovich, K. (2010). What do people ask their social networks, and why?: A survey study of status message Q&A behavior. Proc. CHI, 1739-1748.
22. Morris, M.R. and Morris, D. (2011). Understanding the potential for collaborative search technologies in clinical settings. Proc. CIKM Collaborative IR Workshop.
23. Newman, M.W., Lauterbach, D., Munson, S.A., Resnick, P. and Morris, M.E. (2011). It's not that I don't have problems, I'm just not putting them on Facebook: Challenges and opportunities in using online social networks for health. Proc. CSCW, 341-350.
24. Oh, H.J., Lauckner, C., Boehmer, J., Fewins-Bliss, R. and Li, K. (2013). Facebooking for health: An examination into the solicitation and effects of health-related social support on social networking sites. Comp. in Human Behavior, 29(5): 2072-2080.
25. Paul, M. and Dredze, M. (2011). You are what you tweet: Analyzing Twitter for public health. Proc. ICWSM, 265-272.
26. Paul, S.A., Hong, L. and Chi, E.H. (2011). Is Twitter a good place for asking questions? A characterization study. Proc. ICWSM.
27. Pew Internet Project, Feb 2012. Online Activities: Http://www. pewinternet.org/Static-Pages/Trend-Data-(Adults)/Online-Activities-Daily.aspx
28. Pew Internet Project, Aug 2013. Social networking site and Twitter use: Http://pewinternet.org/Reports/2013/social-networkingsites/ Findings/Twitter. aspx
29. Rice, R.E. (2006). Influences, usage, and outcomes of Internet health information searching: Multivariate results from the Pew surveys. Int. J Med. Inf., 75(1).
30. Rodgers, S. and Chen, Q. (2005). Internet community group participation: Psychosocial benefits for women with breast cancer. J. Comp.-Med. Comm., 10(4).
31. Sillence, E., Briggs, P., Harris, P.R. and Fishwick, L. (2007). How do patients evaluate and make use of online health information? Soc. Sci. Med., 64(9): 1853-1862.
32. Skeels M.M., Unruh K.T., Powell C. and Pratt W. (2010). Catalyzing social support for breast cancer patients. Proc. CHI, 173-182.
33. White, R.W. and Horvitz, E. (2009). Cyberchondria: Studies of the escalation of medical concerns in web search. ACM TOIS, 27(4): 23.
34. Wicks, P., Massagli, M., Frost, J., Brownstein, C., Okun, S., Vaughan, T., Bradley, R. and Heywood, J. (2010). Sharing health data for better outcomes on PatientsLike-Me. J. Med. Int. Res., 12(2).
35. Young, A.L. and Quan-Haase, A. (2009). Information revelation and internet privacy concerns on social network sites: A case study of Facebook. Proc. Communities and Technologies, 265-274.