Application of lean tools and xrm software solutions in order to increase the efficiency of business processes

Procedia Engineering

Volumn 69, Issue , 2014, Pages 41-48

  Stojkic, Zeljko ^a   Majstorovic, Vlado ^a   Visekruna, Vojo ^a   Zelenika, Danijel ^a  

^a UNIVERSITY OF MOSTAR   (Bosnia and Herzegovina)

Author keywords

CRM; Lean; XRM

Indexed keywords

COMPUTER SOFTWARE; MACHINERY; MANUFACTURE; SALES;

ANYTHING RELATIONSHIP MANAGEMENTS; BUSINESS PROCESS; CRM; EMPLOYEE RELATIONS; LEAN; MACHINERY MAINTENANCE; SOFTWARE SOLUTION; XRM;

APPLICATION PROGRAMS;

EID: 84899045005     PISSN: 18777058     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1016/j.proeng.2014.02.201     Document Type: Conference Paper

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