How communication affects prescription decisions in consultations for acute illness in children: A systematic review and meta-ethnography

BMC Family Practice

Volumn 15, Issue 1, 2014, Pages

  Cabral, Christie ^a   Horwood, Jeremy ^a   Hay, Alastair D ^a   Lucas, Patricia J ^a  

^a UNIVERSITY OF BRISTOL   (United Kingdom)

Author keywords

Antibiotics; Child health; Communication; Parent; Primary care; Respiratory tract infection

Indexed keywords

ANTIINFECTIVE AGENT;

ACUTE DISEASE; CHILD; COMMUNICATION DISORDER; COOPERATION; CULTURAL ANTHROPOLOGY; DECISION MAKING; DOCTOR PATIENT RELATION; HUMAN; INAPPROPRIATE PRESCRIBING; META ANALYSIS; PATIENT REFERRAL; PREVENTION AND CONTROL; PSYCHOLOGY; RESPIRATORY TRACT INFECTIONS; STANDARDS;

ACUTE DISEASE; ANTHROPOLOGY, CULTURAL; ANTI-BACTERIAL AGENTS; CHILD; COMMUNICATION BARRIERS; DECISION MAKING; HELPING BEHAVIOR; HUMANS; INAPPROPRIATE PRESCRIBING; PHYSICIAN-PATIENT RELATIONS; REFERRAL AND CONSULTATION; RESPIRATORY TRACT INFECTIONS;

EID: 84898781076     PISSN: None     EISSN: 14712296     Source Type: Journal    
DOI: 10.1186/1471-2296-15-63     Document Type: Article

References (71)

1. The prevalence of symptoms and consultations in pre-school children in the Avon Longitudinal Study of Parents and Children (ALSPAC): a prospective cohort study. Hay AD, Heron J, Ness A, Fam Pract 2005 22 4 367 374 10.1093/fampra/cmi035 15897210
2. Measuring the financial burden of acute cough in pre-school children: a cost of illness study. Hollinghurst S, Gorst C, Fahey T, Hay A, BMC Fam Pract 2008 9 1 10 10.1186/1471-2296-9-10 18237423
3. Missed opportunities for earlier treatment? A qualitative interview study with parents of children admitted to hospital with serious respiratory tract infections. Francis NA, Crocker JC, Gamper A, Brookes-Howell L, Powell C, Butler CC, Arch Dis Child 2011 96 2 154 159 10.1136/adc.2010.188680 21047831
4. Parents' difficulties and information needs in coping with acute illness in preschool children: a qualitative study. Kai J, BMJ 1996 313 7063 987 990 10.1136/bmj.313.7063.987 8892421
5. Prescribing habits of general practitioners in the treatment of childhood respiratory-tract infections. Akici A, Kalaca S, Ümit Ugurlu M, Oktay S, Eur J Clin Pharmacol 2004 60 3 211 216 10.1007/s00228-004-0749-9 15054566
6. Antibiotic prescribing for acute respiratory tract infections in primary care: a systematic review and meta-ethnography. Tonkin-Crine S, Yardley L, Little P, J Antimicrob Chemother 2011 66 10 2215 2223 10.1093/jac/dkr279 21764827
7. Antimicrobial use in defined populations of infants and young children. Finkelstein J, Metlay JP, Davis RL, Rifas-Shiman SL, Dowell SF, Platt R, Arch Pediatr Adolesc Med 2000 154 4 395 400 10.1001/archpedi.154.4.395 10768680
8. Standing Medical Advisory Committee (SMAC), Sub-Group on Antimicrobial Resistance: The Path of Least Resistance: Main Report London: Department of Health 1998
9. Variation in antibiotic prescribing and its impact on recovery in patients with acute cough in primary care: prospective study in 13 countries. Butler CC, Hood K, Verheij T, Little P, Melbye H, Nuttall J, Kelly MJ, Mölstad S, Godycki-Cwirko M, Almirall J, Torres A, Gillespie D, Rautakorpi U, Coenen S, Goossens H, BMJ 2009 338 2242 10.1136/bmj.b2242 19549995
10. Effect of antibiotic prescribing in primary care on antimicrobial resistance in individual patients: systematic review and meta-analysis. Costelloe C, Metcalfe C, Lovering A, Mant D, Hay AD, BMJ 2010 340 2096 10.1136/bmj.c2096 20483949
11. Video analysis of communication in paediatric consultations in primary care. Cahill P, Papageorgiou A, Br J Gen Pract 2007 57 544 866 871 10.3399/096016407782317838 17976287
12. Parent expectations for antibiotics, physician-parent communication, and satisfaction. Mangione-Smith R, McGlynn EA, Elliott MN, McDonald L, Franz CE, Kravitz RL, Arch Pediatr Adolesc Med 2001 155 7 800 806 10.1001/archpedi.155.7. 800 11434847
13. Interactive frames and knowledge schemas in interaction: examples from a medical examination/interview. Tannen D, Wallat C, Soc Psychol Q 1987 50 2 205 216 10.2307/2786752
14. Why do physicians think parents expect antibiotics? What parents report vs what physicians believe. Stivers T, Mangione-Smith R, Elliott MN, McDonald L, Heritage J, J Fam Pract 2003 52 2 140 148 12585992
15. Presenting the problem in pediatric encounters: "symptoms only" versus "candidate diagnosis" presentations. Stivers T, Health Commun 2002 14 3 299 338 10.1207/S15327027HC1403-2 12186491
16. Non-antibiotic treatment recommendations: delivery formats and implications for parent resistance. Stivers T, Soc Sci Med 2005 60 5 949 964 10.1016/j.socscimed.2004.06.040 15589666
17. Effectiveness of multifaceted educational programme to reduce antibiotic dispensing in primary care: practice based randomised controlled trial. Butler CC, Simpson SA, Dunstan F, Rollnick S, Cohen D, Gillespie D, Evans MR, Alam MF, Bekkers M-J, Evans J, Moore L, Howe R, Hayes J, Hare M, Hood K, BMJ 2012 344 8173 10.1136/bmj.d8173 22302780
18. Effect of point of care testing for C reactive protein and training in communication skills on antibiotic use in lower respiratory tract infections: cluster randomised trial. Cals JWL, Butler CC, Hopstaken RM, Hood K, Dinant G-J, BMJ 2009 338 1374 10.1136/bmj.b1374 19416992
19. Effects of internet-based training on antibiotic prescribing rates for acute respiratory-tract infections: a multinational, cluster, randomised, factorial, controlled trial. Little P, Stuart B, Francis NA, Douglas E, Tonkin-Crine S, Anthierens S, Cals JWL, Melbye H, Santer M, Moore M, Coenen S, Butler C, Hood K, Kelly M, Godycki-Cwirko M, Mierzecki A, Torres A, Llor C, Davies M, Mullee M, O'Reilly G, van der Velden A, Geraghty AW, Goossens H, Verheij T, Yardley L, GRACE consortium, Lancet 2013 382 9899 1175 10.1016/S0140-6736(13)60994-0 23915885
20. The effects of communication skills training on Pediatricians' and Parents' communication during 'sick child" visits. Harrington NG, Norling GR, Witte FM, Taylor J, Andrews JE, Health Commun 2007 21 2 105 114 10.1080/10410230701306974 17523856
21. Lucas P, Cabral C, Hay AD, Horwood J, Parent and clinician views on prescribing in relation to acute childhood illness in primary care: a systematic review and metaethnography of qualitative studies Glasgow In Proceedings of the Society for Academic Primary Care 2nd-4th October 2012. 2012
22. Understanding physician antibiotic prescribing behaviour: a systematic review of qualitative studies. Teixeira-Rodrigues A, Roque F, Falcão A, Figueiras A, Herdeiro MT, Int J Antimicrob Agents 2013 41 3 203 212 10.1016/j.ijantimicag.2012.09.003 23127482
23. Triadic communication in the primary care paediatric consultation: a review of the literature. Cahill P, Papageorgiou A, Br J Gen Pract 2007 57 544 904 911 10.3399/096016407782317892 17976292
24. Interventions to influence consulting and antibiotic Use for acute respiratory tract infections in children: a systematic review and meta-analysis. Andrews T, Thompson M, Buckley DI, Heneghan C, Deyo R, Redmond N, Lucas PL, Blair PS, Hay AD, PLoS ONE 2012 7 1 30334 10.1371/journal.pone.0030334 22299036
25. Cochrane handbook for systematic reviews of interventions version 5.1.0. Higgins JPT, Green S, 2011 [updated March 2011]. http://www.cochrane-handbook. org: The Cochrane Collaboration
26. Chapter 4-Critical appraisal of qualitative research. CQRMG, 2009 http://cqim.cochrane.org/supplemental-handbook-guidance: Cochrane Qualitative Research Methods Group
27. Rationale and standards for the systematic review of qualitative literature in health services research. Popay J, Rogers A, Williams G, Qual Health Res 1998 8 3 341 351 10.1177/104973239800800305 10558335
28. Appraising qualitative research for inclusion in systematic reviews: a quantitative and qualitative comparison of three methods. Dixon-Woods M, Sutton A, Shaw R, Miller T, Smith J, Young B, Bonas S, Booth A, Jones D, J Health Serv Res Policy 2007 12 1 42 47 10.1258/135581907779497486 17244397
29. "Medication career" or "Moral career"? The two sides of managing antidepressants: a meta-ethnography of patients' experience of antidepressants. Malpass A, Shaw A, Sharp D, Walter F, Feder G, Ridd M, Kessler D, Soc Sci Med 2009 68 1 154 168 10.1016/j.socscimed.2008.09.068 19013702
30. Noblit G, Hare R, Meta-Ethnography: Synthesising Qualitative Studies Newbury Park, CA: Sage 1988
31. Transforming the perceptual situation: a meta-ethnography of qualitative work reporting patients' experiences of mindfulness-based approaches. Malpass A, Carel H, Ridd M, Shaw A, Kessler D, Sharp D, Bowden M, Wallond J, Mindfulness 2012 3 1 60 75 10.1007/s12671-011-0081-2
32. Qualitative metasynthesis: reflections on methodological orientation and ideological agenda. Thorne S, Jensen L, Kearney MH, Noblit G, Sandelowski M, Qual Health Res 2004 14 10 1342 1365 10.1177/1049732304269888 15538004
33. Is 'shared decision-making' feasible in consultations for upper respiratory tract infections? Assessing the influence of antibiotic expectations using discourse analysis. Elwyn G, Gwyn R, Edwards A, Grol R, Health Expect 1999 2 2 105 117 10.1046/j.1369-6513.1999.00045.x 11281884
34. When is a shared decision not (quite) a shared decision? Negotiating preferences in a general practice encounter. Gwyn R, Elwyn G, Soc Sci Med 1999 49 4 437 447 10.1016/S0277-9536(99)00067-2 10414804
35. Stivers T, Negotiating Antibiotic Treatment in Pediatric Care: The Communication of Preferences in Physician-Parent Interaction Los Angeles: University of California 2000
36. The relationship between perceived parental expectations and pediatrician antimicrobial prescribing behavior. Mangione-Smith R, McGlynn EA, Elliott MN, Krogstad P, Brook RH, Pediatrics 1999 103 4 711 718 10.1542/peds.103.4.711 10103291
37. Online commentary in acute medical visits: a method of shaping patient expectations. Heritage J, Stivers T, Soc Sci Med 1999 49 11 1501 1517 10.1016/S0277-9536(99)00219-1 10515632
38. An observational study of antibiotic prescribing behavior and the Hawthorne effect. Mangione-Smith R, Elliott MN, McDonald L, McGlynn EA, Health Serv Res 2002 37 6 1603 1623 10.1111/1475-6773.10482 12546288
39. Online commentary during the physical examination: a communication tool for avoiding inappropriate antibiotic prescribing? Mangione-Smith R, Stivers T, Elliott M, McDonald L, Heritage J, Soc Sci Med 2003 56 2 313 320 10.1016/S0277-9536(02)00029-1 12473316
40. Participating in decisions about treatment: overt parent pressure for antibiotic medication in pediatric encounters. Stivers T, Soc Sci Med 2002 54 7 1111 1130 10.1016/S0277-9536(01)00085-5 11999506
41. Inside the routine general practice consultation: an observational study of consultations for sore throats. Rollnick S, Seale C, Rees M, Butler C, Kinnersley P, Anderson L, Fam Pract 2001 18 5 506 510 10.1093/fampra/18.5.506 11604372
42. The effect of families on the process of outpatient visits in family practice. Main DS, Holcome S, Dickinson P, Crabtree BF, J Fam Pract 2001 50 10 888 11674892
43. Antibiotic use in acute respiratory infections and the ways patients pressure physicians for a prescription. Scott JG, Cohen D, DiCicco-Bloom B, Orzano AJ, Jaen CR, Crabtree BF, J Fam Pract 2001 50 10 853 858 11674887
44. Understanding practice from the ground Up. Crabtree BF, Miller WL, Stange KC, J Fam Pract 2001 50 10 881 887 11674891
45. Giving voice to the lifeworld. More humane, more effective medical care? A qualitative study of doctor-patient communication in general practice. Barry CA, Stevenson FA, Britten N, Barber N, Bradley CP, Soc Sci Med 2001 53 4 487 505 10.1016/S0277-9536(00)00351-8 11459399
46. Misunderstandings in prescribing decisions in general practice: qualitative study. Britten N, Stevenson FA, Barry CA, Barber N, Bradley CP, BMJ 2000 320 7233 484 488 10.1136/bmj.320.7233.484 10678863
47. Doctor-patient communication about drugs: the evidence for shared decision making. Stevenson FA, Barry CA, Britten N, Barber N, Bradley CP, Soc Sci Med 2000 50 6 829 840 10.1016/S0277-9536(99)00376-7 10695980
48. 'I've come for his throat': roles and identities in doctor-parent-child communication. Tates K, Meeuwesen L, Elbers E, Bensing J, Child Care Health Dev 2002 28 1 109 116 10.1046/j.1365-2214.2002.00248.x 11856194
49. 'Let Mum have her say': turntaking in doctor-parent-child communication. Tates K, Meeuwesen L, Patient Educ Couns 2000 40 2 151 162 10.1016/S0738- 3991(99)00075-0 10771369
50. Joking or decision-making? Affective and instrumental behaviour in doctor-parent-child communication. Tates K, Meeuwesen L, Bensing J, Elbers E, Psychol Health 2002 17 3 281 295 10.1080/08870440290029548
51. Communicating about expected course and re-consultation for respiratory tract infections in children: an exploratory study. Butler CC, Rollnick S, Kinnersley P, Tapper-Jones L, Houston H, Br J Gen Pract 2004 54 504 536 538 15239917
52. Theme-oriented discourse analysis of medical encounters. Roberts C, Sarangi S, Med Educ 2005 39 6 632 640 10.1111/j.1365-2929.2005.02171.x 15910440
53. The physician-patient-parent communication: a qualitative perspective on the child's contribution. Nova C, Vegni E, Moja EA, Patient Educ Couns 2005 58 3 327 333 10.1016/j.pec.2005.02.007 16076544
54. Stivers T, Prescribing Under Pressure: Parent-Physician Conversations and Antibiotics Oxford: Oxford University Press 2007
55. Reducing inappropriate antibiotics prescribing: the role of online commentary on physical examination findings. Heritage J, Elliott MN, Stivers T, Richardson A, Mangione-Smith R, Patient Educ Couns 2010 81 1 119 125 10.1016/j.pec.2009.12.005 20223616
56. Racial/ethnic variation in parent expectations for antibiotics: implications for public health campaigns. Mangione-Smith R, Elliott MN, Stivers T, McDonald L, Heritage J, McGlynn EA, Pediatrics 2004 113 5 385 394 10.1542/peds.113.5.e385
57. Ruling out the need for antibiotics: are we sending the right message? Mangione-Smith R, Elliott MN, Stivers T, McDonald LL, Heritage J, Arch Pediatr Adolesc Med 2006 160 9 945 952 16953018
58. Questioning children: interactional evidence of implicit bias in medical interviews. Stivers T, Majid A, Soc Psychol Q 2007 70 4 424 441 10.1177/019027250707000410
59. A preference for progressivity in interaction. Stivers T, Robinson JD, Lang Soc 2006 35 03 367 392
60. Managing medical advice seeking in calls to child health line. Butler CW, Danby S, Emmison M, Thorpe K, Sociol Health Illn 2009 31 6 817 834 10.1111/j.1467-9566.2009.01179.x 19843269
61. Ijäs-Kallio T, Patient Participation in Decision Making Process in Primary Care Tampere: University of Tampere 2011
62. Mita potilas voi tietaa? Potilaan tiedollisiin oikeuksiin orientoituminen laakarin vastaanotolla. Ijäs-Kallio T, Ruusuvuori J, Commun Med 2007 8 2 145 155
63. Patient resistance towards diagnosis in primary care: implications for concordance. Ijäs-Kallio T, Ruusuvuori J, Perakyla A, Health 2010 14 5 505 522 20801997
64. Patient involvement in problem presentation and diagnosis delivery in primary care. Ijäs-Kallio T, Ruusuvuori J, Perakyla A, Commun Med 2010 7 2 131 141 22049636
65. 'Unilateral' decision making and patient participation in primary care. Ijäs-Kallio T, Ruusuvuori J, Perakyla A, Commun Med 2011 8 2 145 155 23264979
66. Decision-making in the physician-patient encounter: revisiting the shared treatment decision-making model. Charles C, Gafni A, Whelan T, Soc Sci Med 1999 49 5 651 661 10.1016/S0277-9536(99)00145-8 10452420
67. Mishler EG, The Discourse of Medicine: Dialectics of Medical Interviews Ablex Pub. Corp.: USA 1984
68. Understanding the culture of prescribing: qualitative study of general practitioners' and patients' perceptions of antibiotics for sore throats. Butler CC, Rollnick S, Pill R, Maggs-Rapport F, Stott N, Br Med J 1998 317 7159 637 642 10.1136/bmj.317.7159.637
69. GPs' reasons for 'non-pharmacological' prescribing of antibiotics. A phenomenological study. Petursson P, Scand J Prim Health Care 2005 23 2 120 125 10.1080/02813430510018491 16036552
70. Doctor-parent-child communication. A (re)view of the literature. Tates K, Meeuwesen L, Soc Sci Med 2001 52 6 839 851 10.1016/S0277-9536(00)00193-3 11234859
71. Effect of using an interactive booklet about childhood respiratory tract infections in primary care consultations on reconsulting and antibiotic prescribing: a cluster randomised controlled trial. Francis NA, Butler CC, Hood K, Simpson S, Wood F, Nuttall J, BMJ 2009 339 2885 10.1136/bmj.b2885 19640941