The study of information flow: A personal journey

Safety Science

Volumn 67, Issue , 2014, Pages 58-63

  Westrum, Ron ^a,b  

^a EASTERN MICHIGAN UNIVERSITY   (United States)

^b UNIVERSITY OF STAVANGER   (Norway)

Author keywords

Culture; Employee empowerment; Hidden events; Information flow; Organizational quality of life

Indexed keywords

CELL CULTURE; SAFETY TESTING;

ANOMALOUS EVENTS; EMPLOYEE EMPOWERMENT; HIDDEN EVENTS; IMPORTANT FEATURES; INFORMATION FLOWS; LEVEL PLAYING FIELDS; ORGANIZATIONAL QUALITIES; SOCIAL INFORMATION;

RENEWABLE ENERGY RESOURCES;

ACCIDENT PREVENTION; ARTICLE; CLASSIFICATION; CLASSIFICATION ALGORITHM; ENVIRONMENT; ENVIRONMENTAL FACTOR; ENVIRONMENTAL SAFETY; GENERATIVE ENVIRONMENT; INFORMATION DISSEMINATION; INFORMATION PROCESSING; NERVOUS SYSTEM FUNCTION; ORGANIZATION; PRIORITY JOURNAL; PUBLIC RELATIONS; RISK ASSESSMENT; SAFETY;

EID: 84897093644     PISSN: 09257535     EISSN: 18791042     Source Type: Journal    
DOI: 10.1016/j.ssci.2014.01.009     Document Type: Article

References (39)

1. Abrashoff M. It's Your Ship: Management Lessons from the "Best Damn Ship in the Navy" 2002, Warner Books, New York.
2. Ashkenas R., Ulrich D., Jick T., Kerr S. The Boundaryless Organization: Breaking the Chains of Organizational Structure 1995, Jossey-Bass, San Francisco.
3. Belson, K., 2012. Abuse Scandal Damns Paterno and Penn State. New York Times, 13 July, pp. A1, B13.
4. Berry J. Lead Us Not Into Temptation: Catholic Priests and Sexual Abuse of Children 1992, Doubleday, New York.
5. Broughton J. Rupert Red Two: A Fighter Pilots Life from Thunderbolts to Thunderchiefs 2008, Zenith Press, St. Paul.
6. Burns, J.F., Castle, S., 2012. BBC's Leaders Faulted as Lax in Handling Sex Abuse Crisis. New York Times, 20 December.
7. Burns, J.F., Cowell, A., 2013. Report Depicts Horrific Pattern of Child Sexual Abuse by BBC Celebrity. New York Times, 12 January, p. A8.
8. Curry L., et al. What distinguishes top-performing hospitals in acute myocardial infection mortality rates?. Ann. Intern. Med. 2011, 156(6):384-390.
9. Dintner, P.E., 2003. A Catholic Crisis, Bestowed from Above. New York Times, 1 January, A19.
10. Dwyer, J., 2013. In the End, He Stole Nothing and Gave Plenty. New York Times, 19 February.
11. Coram R. Boyd: The Fighter Pilot who Changed the Art of War 2002, Little Brown, New York.
12. Edmondson A.C. Learning from Mistakes Is Easier Said than Done. J. Appl. Behav. Sci 1996, 32(1):5-28.
13. Eichenwald, K., 2012. Microsoft's Lost Decade. Vanity Fair, August.
14. Gittell J. The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance 2002, McGraw-Hill, New York.
15. Freiberg K., Freiberg J. Nuts! Southwest Airlines' Crazy Recipe for Business and Personal Success 1998, Broadway Books, New York.
16. French, H.W., 2000. Japan Debates Culture of Covering Up. NEW YORK TIMES, 2 May, p. A12.
17. Hansen, J.R., 1995. Enchanted Rendezvous: John C. Houbolt and the Genesis of the Lunar Orbit Rendezvous Concept, Monographs in Aerospace History, #4. Washington: NASA History Office.
18. Hudson P. Implementing a safety culture in a major multinational. Saf. Sci. 2007, 45:697-722.
19. Jehl, D., 2005. 3 Ex-officials Describe Bullying by Boulton. New York Times, 3 May 2005, p. A10.
20. Jisheng, Y., 2012. Tombstone: The Great Chinese Famine, 1958-1962, Farrar, Strauss and Giroux.
21. Katz D., Allport F. Student Attitudes 1931, Craftsman Press, Syracuse, NY.
22. MacGregor D. Leadership and Motivation 1966, MIT Press, Cambridge.
23. Martin, D., Richard Murphy, 2013 Feb 16. 68; Aided disadvantaged youths, New York Times.
24. Moody R. Life After Life 1975, Bantam, New York.
25. Parker D., et al. Framework for understanding the development of organizational safety culture. Saf. Sci. 2006, 44:551-562.
26. Perrow C. Normal Accidents: Living with High Risk Technologies 1986, Basic, New York.
27. Pronovost D. Safe Patients, Smart Hospitals 2010, Penguin, New York.
28. Reason J. Human Error 1990, Cambridge University Press, New York.
29. Stein L.I. The doctor-nurse game. Arch. Gen. Psychiatry 1967, 16(6):699-703.
30. Tompkins P.K. Organizational Communication Imperatives: The Lessons of the Space Program 1993, Roxbury Publishing, Syracuse, NY.
31. von Braun, W., 1956. Teamwork: Key to Success in Guided Missiles. Missiles and Rockets, October, pp. 38-42.
32. Westrum R. The Blind Eye of Science 1986, Whole Earth Review, Fall, pp. 36-41.
33. Westrum R. Science and social intelligence about anomalies: the case of meteorites. Soc. Stud. Sci. 1978, 8(1978):461-493.
34. Westrum R. Social intelligence about hidden events: its implications for scientific research and social policy. Knowl.: Creat., Diffus., Util. 1982, 3(3):381-400.
35. Westrum R. Safety planning and safety culture in the JCO criticality accident. Cogn. Technol. Work 2000, 2:240-241.
36. Westrum R. A typology of organizational cultures. Qual. Safety Health Care 2004, 13(Suppl. II):ii22-ii27.
37. Westrum R. Information flow and problem-solving. Handbook of Patient Safety in Emergency Medicine 2009, Lippincott Williams, Philadelphia. K. Cosby, P. Crosskerry, R. Wears (Eds.).
38. Westrum, R., 2009. Hearing Faint Signals. Presentation at the Petroleum Safety Authority, Stavanger, Norway, May 15, 2009.
39. Verification and Validation of Complex Systems: Human Factors 1994, Springer, New York. J. Wise (Ed.).