Emotional Dimensions of User Experience: A User Psychological Analysis

International Journal of Human-Computer Interaction

Volumn 30, Issue 4, 2014, Pages 303-320

  Saariluomaand, Pertti ^a   Jokinen, Jussi P P ^a  

^a UNIVERSITY OF JYVÄSKYLÄ   (Finland)

Author keywords

[No Author keywords available]

Indexed keywords

EMOTIONAL DIMENSIONS; EMOTIONAL EXPERIENCES; HUMAN-TECHNOLOGY INTERACTION; LABORATORY EXPERIMENTS; PSYCHOLOGICAL ANALYSIS; PSYCHOLOGICAL THEORY; REAL WORLD ENVIRONMENTS; RESEARCH APPROACH;

PRODUCT DEVELOPMENT;

EXPERIMENTS;

EID: 84896820392     PISSN: 10447318     EISSN: 15327590     Source Type: Journal    
DOI: 10.1080/10447318.2013.858460     Document Type: Article

References (88)

1. Achinstein, P. (1983). The nature of explanation. Oxford, UK: Oxford University Press. Retrieved from http://www.socgeo.ruhosting.nl/html/files/spatbeh/tpb.measurement.pdf. Accessed February 5, 2013.
2. Allport, D. A. (1977). On knowing the meaning of words we are unable to report: The effects of visual masking. In S. Dornic (Ed.), Attention and performance, VI (pp. 505-533). New York, NY: Academic Press.
3. Alvarado, N., & Jameson, K. A. (2002). Varieties of anger: The relation between emotion terms and components of anger expressions. Motivation and Emotion, 26, 153-182.
4. Bandura, A. (1982). Self-efficacy mechanism in human agency. American Psychologist, 37, 122-147.
5. Bandura, A. (1993). Perceived self-efficacy in cognitive development and functioning. Educational Psychologist, 28, 117-148.
6. Bandura, A. (1995). Exercise of personal and collective efficacy in changing societies. In A. Bandura (Ed.), Self-efficacy in changing societies (pp. 1-45). Cambridge, UK: Cambridge University Press.
7. Beck, A. T. (1976). Cognitive therapy and the emotional disorders. New York, NY: Basic Books.
8. Berry, D. C., & Dienes, Z. (1993). Implicit learning: Theoretical and empirical issues. Hillsdale, NJ: Erlbaum.
9. Bigand, E., Vieillard, S., Madurell, F., Marozeau, J., & Dacquet, A. (2005). Multidimensional scaling of emotional responses to music: The effect of musical expertise and of the duration of the excerpts. Cognition & Emotion, 19, 1113-1139.
10. Blalock, H. M. (1971). Causal inferences, closed populations and measures of association. In H. Blalock (Ed.), Causal models in the social sciences (pp. 81-96). New York, NY: Macmillan.
11. Bridgeman, P. (1927). The logic of modern physics. New York, NY: Macmillan.
12. Card, S., Moran, T., & Newell, A. (1983). The psychology of human-computer interaction. Hillsdale, NJ: Erlbaum.
13. Carroll, J. M., & Thomas, J. C. (1988). Fun. ACM SIGCHI Bulletin, 19(3), 21-24.
14. Damasio, A. (1994). Descartes' error: Emotion, reason, and the human brain. New York, NY: Putnam.
15. Desmet, P. M. A. (2012). Faces of product pleasure: 25 positive emotions in human-product interactions. International Journal of Design, 6(2), 1-29.
16. Ekman, P. (1993). Facial expression and emotion. American Psychologist, 48, 384-392.
17. Ekman, P. (1999). Basic emotions. In T. Dalgleish & M. Power (Eds.), Handbook of cognition and emotion (pp. 45-60). Chichester, UK: Wiley.
18. Ericsson, K., & Simon, H. (1984). Protocol analysis. Cambridge, MA: MIT Press.
19. Fodor, J. A. (1987). Mental representation: An introduction. New York, NY: University Press of America.
20. Fodor, J. A. (1990). A theory of contents. Cambridge, MA: MIT Press.
21. Fontaine, J. R., Poortinga, Y. H., Setiadi, B., & Markam, S. S. (2002). Cognitive structure of emotion terms in Indonesia and The Netherlands. Cognition & Emotion, 16, 61-86.
22. Freud, S. (2000). Vorlesungen zur Einführung in die Psychoanalyse [Introduction to psychoanalysis]. Frankfurt, Germany: Fischer. (Original work published 1917)
23. Frijda, N. H. (1986). The emotions. Cambridge, UK: Cambridge University Press.
24. Gravill, J. I., Compeau, D. R., & Marcolin, B. L. (2006). Experience effects on the accuracy of self-assessed user competence. Information & Management, 43, 378-394.
25. Hassenzahl, M. (2008). User experience (UX): Towards an experiential perspective on product quality. In Proceedings of the 20th International Conference of the Association Francophone d'Interaction Homme-Machine (pp. 11-15). New York, NY: ACM.
26. Hassenzahl, M. (2010). Experience design: Technology for all the right reasons. San Raphael, CA: Morgan & Claypool.
27. Hassenzahl, M., Burmester, M., & Koller, F. (2003). AttrakDiff: Ein Fragebogen zur Messung wahrgenommener hedonischer und pragmatischer Qualität [AttrakDiff: A questionnaire for the measurement of perceived hedonic and pragmatic quality]. Mensch & Computer, pp. 187-196.
28. Heimonen, T., Hakulinen, J., Turunen, M., Jokinen, J. P., Keskinen, T., & Raisamo, R. (2013). Designing gesture-based control for factory automation. In INTERACT 2013 (pp. 202-209). Berlin, Germany: Springer.
29. Helander, M. G., & Khalid, H. M. (2006). Affective and pleasurable design. In G. Salvendy (Ed.), Handbook of human factors and ergonomics (3 rd ed., pp. 543-572). Hoboken, New Jersey: John Wiley.
30. Hempel, C. G., & Oppenheim, P. (1948). Studies in the logic of explanation. Philosophy of Science, 15, 135-175.
31. Hollands, J. G., & Wickens, C. D. (2000). Engineering psychology and human performance. Upper Saddle River, NJ: Prentice-Hall.
32. Johnson, A., & Proctor, R. (Eds.). (2013). Neuroergonomics: A cognitive neuroscience approach to human factors and ergonomics. Hampshire, UK: Palgrave MacMillan.
33. Jordan, P. (2000). Designing pleasurable products. London, UK: Taylor & Francis.
34. Juutinen, S., & Saariluoma, P. (2007). Usability and emotional obstacles in adopting e-learning-A case study. In M. Khosrow-Prour (Ed.), Managing worldwide operations and communications (pp. 1126-1127). New York, NY: IGI.
35. Kahneman, D. (2011). Thinking, fast and slow. London, UK: Penguin.
36. Khalid, H. M. (2004). Guest editorial: Conceptualizing affective human factors design. Theoretical Issues in Ergonomics Science, 5, 1-3.
37. Kruskal, J. B., & Wish, M. (1978). Multidimensional scaling. Beverly Hills, CA: Sage.
38. Kuniavsky, M. (2003). Observing the user experience. San Francisco, CA: Morgan Kaufmann.
39. Laugwitz, B., Held, T., & Schrepp, M. (2008). Construction and evaluation of a user experience questionnaire. In A. Holzinger (Ed.), Proceedings of USAB'08 (pp. 63-76). Berlin, Germany: Springer.
40. Lazarus, R. S., & Lazarus, B. N. (1994). Passion and reason: Making sense of our emotions. New York, NY: Oxford University Press.
41. Liu, C., Agrawal, P., Sarkar, N., & Chen, S. (2009). Dynamic difficulty adjustment in computer games through real-time anxiety-based affective feedback. International Journal of Human-Computer Interaction, 25, 506-529.
42. Mandryk, R. L., Inkpen, K. M., & Calvert, T. W. (2006). Using psychophysiological techniques to measure user experience with entertainment technologies. Behaviour & Information Technology, 25, 141-158.
43. Millen, D. (2000). Rapid ethnography: Time deepening strategies for HCI field research. Proceedings of the 3rd Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques, 280-286.
44. Mondragón, S., Company, P., & Vergara, M. (2005). Semantic Differential applied to the evaluation of machine tool design. International Journal of Industrial Ergonomics, 35, 1021-1029.
45. Monk, A., Hassenzahl, M., Blythe, M., & Reed, D. (2002). Funology: Designing enjoyment. CHI 2002.
46. Moran, T. P. (1981). Guest editor's introduction: An applied psychology of the user. ACM Computing Surveys (CSUR), 13, 1-11.
47. Nagamachi, M. (2002). Kansei engineering as a powerful consumer-oriented technology for product development. Applied Ergonomics, 33, 289-294.
48. Nagamachi, M. (2011). Kansei/affective engineering and the history of kansei/affective engineering in the world. In M. Nagamashi (Ed.), Kansei/Affective Engineering, 13 (pp. 1-12). Boca Raton, FL: CRC Press.
49. Neisser, U. (1976). Cognition and reality. San Francisco, CA: Freeman.
50. Newell, A., & Simon, H. A. (1972). Human problem solving. Englewood Cliffs, NJ: Prentice-Hall.
51. Norman, D. A. (2004). Emotional design: Why we love (or hate) everyday things. New York, NY: Basic Books.
52. Norman, D. A., & Ortony, A. (2003). Designers and users: Two perspectives on emotion and design. Symposium on foundations of interaction design. Ivrea, Italy: Interaction Design Institute.
53. Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric theory (3rd ed.). New York, NY: McGraw-Hill.
54. Oatley, K. (1992). Best laid schemas. Cambridge, UK: Cambridge University Press.
55. Oatley, K., Keltner, D., & Jenkins J. (2006). Understanding emotions. Oxford, UK: Blackwell.
56. Oldon, J. R., & Biolsi, K. J. (1991). Techniques for representing expert knowledge. In A. Ericsson & J. Smith (Eds.), Toward a general theory of expertise: Prospects and limits (pp. 240-285). Cambridge, UK: Cambridge University Press.
57. Ortony, A., Norman, D. A., & Revelle, W. (2005). Affect and proto-affect in effective functioning. In J. M. Fellous & M. A. Arbib (Eds.), Who needs emotions? The brain meets the robot (pp. 173-202). Cary, NC: Oxford University Press.
58. Ortony, A., & Turner T. (1990). What is basic in basic emotions. Psychological Review, 97, 315-331.
59. Osgood, C. E. (1952). The nature and measurement of meaning. Psychological Bulletin, 49, 197-237.
60. Pahl, G., Beitz, W., Feldhusen, J., & Groete, K. H. (2007). Engineering design. Berlin, Germany: Springer.
61. Parasuraman, R., & Rizzo, M. (Eds.). (2006). Neuroergonomics: The brain at work. Oxford, UK: Oxford University Press.
62. Pecchinenda, A. (2001). The psychophysiology of appraisals. In K. R. Scherer, A. Schorr, & T. Johnstone (Eds.), Appraisal processes in emotion (pp. 301-315). New York, NY: Oxford University Press.
63. Piaget, J. (1970). Handbook of child psychology. New York, NY: Wiley.
64. Picard, R. W. (1997). Affective computing. Cambridge, MA: MIT Press.
65. Power, M. J., & Dalgleish, T. (1997). Cognition and emotion: From order to disorder. Hove, UK: Psychology Press.
66. Rauterberg, M. (2010). Emotions: the voice of the unconscious. Entertainment Computing-ICEC 2010, 205-215.
67. Raykov, T., & Marcoulides, G. (2011). Introduction to psychometric theory. London, UK: Routledge.
68. Roseman, I. J. (2001). A model of appraisal in the emotion system. In K. R. Scherer, A. Schorr, & T. Johnstone (Eds.), Appraisal processes in emotion (pp. 68-91). New York, NY: Oxford University Press.
69. Rosenberg, R. S. (2004). The social impact of computers. Amsterdam, the Netherlands: Elsevier.
70. Rousi, R., Saariluoma, P., & Leikas, J. (2010). Mental contents in user experience. In Proceedings of MSE2010 V.II 2010 international conference on management and engineering, October 17-18, 2010, Wuhan, China (pp. 204-206). Hong Kong: ETP Engineering Press.
71. Russell, J. A. (1980). A circumplex model of affect. Journal of Personality and Social Psychology, 39, 1161-1178.
72. Russell, J. A. (1991). Culture and the categorization of emotions. Psychological Bulletin, 110, 426-450.
73. Saariluoma, P. (2003). Apperception, content-based psychology and design. In U. Lindeman (Ed.), Human behaviour in design (pp. 72-78). Berlin, Germany: Springer.
74. Saariluoma, P. (2004). Explanatory frameworks in interaction design. In A. Pirhonen, H. Isomäki, H., C. Roast, & P. Saariluoma (Eds.), Future interaction design (pp. 67-83). London, UK: Springer.
75. Saariluoma, P., Jokinen, J., Kuuva, S., & Leikas, J. (2013). User experience as mental contents. In Proceedings of the 10th European Academy of Design conference. Gothenburg, Sweeden: Chalmers University of Technology.
76. Saariluoma, P., & Maarttola, I. (2003). Stumbling blocks in novice building design. Journal of Architectural and Planning Research, 20, 344-354.
77. Saariluoma, P., & Oulasvirta, A. (2010). User psychology: Re-assessing the boundaries of a discipline. Psychology, 1, 317-328.
78. Scherer, K. R. (2005). What are emotions? And how can they be measured? Social Science Information, 44, 695-729.
79. Scherer, K. R., Schorr, A., & Johnstone, T. (Eds.). (2001). Appraisal processes in emotion. New York, NY: Oxford University Press.
80. Schorr, A. (2001). Subjective measurement in appraisal research. In K. R. Scherer, A. Schorr, & T. Johnstone (Eds.), Appraisal processes in emotion (pp. 331-349). New York, NY: Oxford University Press.
81. Scriven, M. (1962). Explanations, predictions, and laws. Minnesota Studies in the Philosophy of Science, 3, 170-230.
82. Sellars, W. (1963). Science, perception and reality. London, UK: Routledge and Kegan Paul.
83. Shaver, P., Schwartz, J., Kirson, D., & O'Connor, C. (1987). Emotion knowledge: Further exploration of a prototype approach. Journal of Personality and Social Psychology, 52, 1061-1086.
84. Spinoza, B. (1955). The ethics. New York, NY: Dover. (Original work published 1677)
85. Sweetser, P., & Wyeth, P. (2005). GameFlow: A model for evaluating player enjoyment in games. Computers in Entertainment, 3(3), 1-24.
86. Ulrich, K., & Eppinger, U. (2007). Product design and development. New York, NY: McGraw-Hill.
87. Vermeeren, A. P., Law, E. L. C., Roto, V., Obrist, M., Hoonhout, J., & Väänänen-Vainio-Mattila, K. (2010). User experience evaluation methods: Current state and development needs. In Proceedings of the 6th Nordic conference on human-computer interaction: Extending boundaries (pp. 521-530). New York, NY: ACM.
88. Yik, M., Russell, J. A., & Steiger, J. H. (2011). A 12-point circumplex structure of core affect. Emotion, 11, 705-731.