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Volumn 4, Issue 3, 2013, Pages

Normal accidents: Data quality problems in erp-enabled manufacturing

Author keywords

Complexity; Data quality; Enterprise resource planning; ERP; Normal accident; Tight coupling

Indexed keywords

ACCIDENTS; DATA REDUCTION; INFORMATION MANAGEMENT; QUALITY CONTROL; RESEARCH;

EID: 84895530388     PISSN: 19361955     EISSN: 19361963     Source Type: Journal    
DOI: 10.1145/2458517.2458519     Document Type: Article
Times cited : (24)

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