Patients' views on bedside nursing handover: Creating a space to connect

Journal of Nursing Care Quality

Volumn 29, Issue 2, 2014, Pages 149-154

  Jeffs, Lianne ^a   Beswick, Susan ^a   Acott, Ashley ^a   Simpson, Elisa ^a   Cardoso, Roberta ^a   Campbell, Heather ^a   Irwin, Terri ^a  

^a ST MICHAEL'S HOSPITAL   (Canada)

Author keywords

Bedside handover; Communication; Handoff; Nursing handover; Patient preferences; Qualitative research

Indexed keywords

CANADA; CLINICAL HANDOVER; HUMAN; INTERVIEW; NURSE PATIENT RELATIONSHIP; NURSING STAFF; ORGANIZATION AND MANAGEMENT; PATIENT; PSYCHOLOGY; TEACHING HOSPITAL;

HOSPITALS, TEACHING; HUMANS; INTERVIEWS AS TOPIC; NURSE-PATIENT RELATIONS; NURSING STAFF, HOSPITAL; ONTARIO; PATIENT HANDOFF; PATIENTS;

EID: 84894530105     PISSN: 10573631     EISSN: 15505065     Source Type: Journal    
DOI: 10.1097/NCQ.0000000000000035     Document Type: Article

References (27)

1. Thomas L, Donohue-Porter P. Blending evidence and innovation: improving intershift handoffs in a multihospital setting. J Nurs Care Qual. 2012;27(2):116-124.
2. Benson E, Rippin-Sisler C, Jabusch K, Keast S. Improving nursing shift-to-shift report. J Nurs Care Qual. 2007;22(1):80-84.
3. Ong M, Coiera E. A systematic review of failures in handoff communication during intrahospital transfers. Jt Comm J Qual Patient Saf. 2011;37(6):274-284.
4. Davis S, Priestly MJ. A reflective evaluation of patient handover practices. Nurs Stand. 2006;20(21):49-52.
5. Kerr D, Lu S, McKinlay L. Bedside handover enhances completion of nursing care and documentation. J Nurs Care Qual. 2013;27(3):217-225.
6. Riesenberg LA, Leisch J, Cunningham JM. Nursing handoffs: a systematic review of the literature. Am J Nurs. 2010;110(4):24-34.
7. McMurray A, Chaboyer W, Wallis M, Johnson J, Gehrke T. Patients' perspectives of bedside nursing handover. Collegian. 2011;18(1):19-26.
8. Anderson C, Mangino R. Nurse shift report: who says you can't talk in front of the patient? Nurs Adm Q. 2006;30(2):112-122.
9. Hesselink G, FlinkM, OllssonM, et al. Are patients discharged with care? A qualitative study of perceptions and experiences of patients, family members and care providers. BMJ Qual Saf. 2012;21(1):i39-i49.
10. Chaboyer W, McMurray A, Wallis M. Bedside nursing handover: a case study. Int J Nurs Pract. 2010;16(1):27-34.
11. Chaboyer W, McMurray A, Johnson J, Hardy L, Wallis M, Fang Ying C. Bedside handover: quality improvement strategy to "transform care at the bedside." J Nurs Care Qual. 2009;24(2):136-142.
12. Maxson P, Derby K, Wrobleski D, Foss DM. Bedside nurse-to-nurse handoff promotes patient safety. Medsurg Nurs. 2012;21(3):140-145.
13. Alvarado K, Lee R, Christoffersen E, et al. Transfer of accountability: transforming shift handover to enhance patient safety. Healthc Q. 2006;9(special issue):75-79.
14. Grant B, Colello S. Engaging the patient in handoff communication at the bedside. Nursing. 2009;39(10):22-23.
15. Laws D, Amato S. Incorporating bedside reporting into change-of-shift report. Rehabil Nurs. 2010;35(2):70-74.
16. Cahill J. Patient's perceptions of bedside handovers. J Clin Nurs. 1998;7(4):351-359.
17. Kassean HK, Jaggo ZB. Managing change in the nursing handover from traditional to bedside handover-a case study from Mauritius. BMC Nurs. 2005;4:1.
18. Wakefield D, Ragan R, Brandt J, Tregnago M. Making the transition to nursing bedside shift reports. Jt Comm J Qual Patient Saf. 2012;38(6): 243-254.
19. Sand-Jecklin K, Sherman J. Incorporating bedside report into nursing handoff evaluation of change in practice. J Nurs Care Qual. 2013;28: 186-194.
20. Jeffs L, Acott A, Simpson E, et al. The value of bedside shift reporting: enhancing nurse surveillance, accountability, and patient safety. J Nurs Care Qual. 2013;28(3):226-232.
21. Chin G, Warren N, Kornman L, Cameron P. Patients' perceptions of safety and quality of maternity clinical handover. BMC Pregnancy Childbirth. 2011;11:58. doi:10.1186/1471-2393-11-58.
22. Flink M, Ohlen G, Hansagi H, Barach P, Olsson M. Beliefs and experiences can influence patient participation in handover between primary and secondary care-a qualitative study of patient perspectives. BMJ Qual Saf. 2012;21:i76-i83.
23. King A, Daniels J, Lim J, Cochrane DD, Taylor A, Ansermino JM. Time to listen: a review of methods to solicit patient reports of adverse events. Qual Saf Health Care. 2010;19(2):148-157.
24. Vincent C, Davis R. Patients and families as safety experts. Can Assoc Med J. 2012;184(1):15-16.
25. Hickey G, Kipping C. Issues in research. A multi-stage approach to coding of data from open-ended questions. Nurs Res. 1996;15(9):81-91.
26. Hsieh H-F, Shannon SE. Three approaches to qualitative content analysis. Qual Health Res. 2005;15(9):1277-1288.
27. Longtin Y, Sax H, Leape L, Sheridan SE, Donaldson L, Pittet D. Patient participation: current knowledge and applicability to patient safety. Mayo Clin Proc. 2010;85(1):53-62.