Analysis of teladoc use seems to indicate expanded access to care for patients without prior connection to a provider

Health Affairs

Volumn 33, Issue 2, 2014, Pages 258-264

  Uscher Pines, Lori ^a   Mehrotra, Ateev ^a,b  

^a RAND CORPORATION   (United States)

^b HARVARD MEDICAL SCHOOL   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; ARTICLE; EMERGENCY WARD; EMPLOYEE; EXPERIENCE; FEMALE; FOLLOW UP; HEALTH CARE ACCESS; HEALTH CARE DELIVERY; HEALTH CARE PERSONNEL; HEALTH CARE SYSTEM; HEALTH CARE UTILIZATION; HUMAN; INTERNET; KNOWLEDGE; MAJOR CLINICAL STUDY; MALE; MIDDLE AGED; PATIENT CARE; PRIMARY MEDICAL CARE; RESPIRATORY TRACT DISEASE; SKIN DISEASE; TELADOC; TELEHEALTH; TELEMEDICINE; TELEPHONE; UNITED STATES; URINARY TRACT INFECTION; YOUNG ADULT; BIOMEDICAL TECHNOLOGY ASSESSMENT; CLINICAL PRACTICE; COST CONTROL; ECONOMICS; HEALTH CARE COST; HEALTH CARE POLICY; MEDICARE; ORGANIZATION AND MANAGEMENT; OUTCOME ASSESSMENT; REIMBURSEMENT; UTILIZATION;

CALIFORNIA; COST SAVINGS; DELIVERY OF HEALTH CARE; FEMALE; HEALTH CARE COSTS; HEALTH CARE REFORM; HEALTH PERSONNEL; HEALTH SERVICES ACCESSIBILITY; HUMANS; MALE; MEDICARE; OUTCOME ASSESSMENT (HEALTH CARE); PHYSICIAN'S PRACTICE PATTERNS; REIMBURSEMENT MECHANISMS; TECHNOLOGY ASSESSMENT, BIOMEDICAL; TELEMEDICINE; UNITED STATES;

EID: 84893595488     PISSN: 02782715     EISSN: 15445208     Source Type: Journal    
DOI: 10.1377/hlthaff.2013.0989     Document Type: Article

References (12)

1. Teladoc [Internet]. Dallas (TX): Teladoc; c2002-14. Press release, Teladoc first telehealth provider to receive NCQA certification for provider credentialing. 2013 Jun 5 [cited 2014 Jan 3]. Available from: http://www.teladoc.com/news/2013/06/05/teladoc-first-telehealth-providerto-receive-ncqa-certification-forprovider-credentialing/
2. Teladoc [Internet]. Dallas (TX): Teladoc; c2002-14. Press release, Teladoc acquires Consult A Doctor, expands service offerings and member base. 2013 Sep 4 [cited 2014 Jan 3]. Available from: http://www.teladoc.com/news/2013/09/04/teladoc-acquires-consult-adoctor/
3. Mehrotra A. The convenience revolution for treatment of low-acuity conditions. JAMA. 2013;310(1): 35-6.
4. Angstman KB, Rohrer JE, Adamson SC, Chaudhry R. Impact of e-consults on return visits of primary care patients. Health Care Manag (Frederick). 2009;28(3):253-7.
5. McKinstry B, Hammersley V, Burton C, Pinnock H, Elton R, Dowell J, et al. The quality, safety and content of telephone and face-to-face consultations: a comparative study. Qual Saf Health Care. 2010;19(4): 298-303.
6. Institute of Medicine. The role of telehealth in an evolving health care environment: workshop summary. Washington (DC): National Academies Press; 2012.
7. Teladoc [Internet]. Dallas (TX): Teladoc; c2002-14. Press release, Teladoc joins Blue Shield of California to bring telehealth solution to 350,000 CalPERS members in California. 2012 Oct 9 [cited 2014 Jan 6]. Available from: http://www.teladoc.com/news/2012/10/09/teladocjoins-blue-shield-of-california-tobring-telehealth-solution-to-350000-calpers-members-incalifornia/
8. To access the Appendix, click on the Appendix link in the box to the right of the article online
9. Charlson ME, Pompei P, Ales K, MacKenzie CR. A new method of classifying prognostic comorbidity in longitudinal studies: development and validation. J Chronic Dis. 1987;40(5):373-83.
10. Mehrotra A, Paone S, Martich GD, Albert SM, Shevchik GJ. A comparison of care at e-visits and physician office visits for sinusitis and urinary tract infection. JAMA Intern Med. 2013;173(1):72-4.
11. Mehrotra A, Wang MC, Lave JR, Adams JL, McGlynn EA. Retail clinics, primary care physicians, and emergency departments: a comparison of patients' visits. Health Aff (Millwood). 2008;27(5):1272-82.
12. Centor RM,Witherspoon JM, Dalton HP, Brody CE, Link K. The diagnosis of strep throat in adults in the emergency room. Med Decis Making. 1981;1(3):239-46.