THE CHANGING CHARACTER OF "SERVICE INNOVATION" AND THE EMERGENCE OF "KNOWLEDGE-INTENSIVE BUSINESS SERVICES"

Innovation Management in the Knowledge Economy

Volumn 7, Issue , 2003, Pages 83-96

  Coombs, R ^a  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84892279764     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1142/9781860949357_0004     Document Type: Chapter

References (9)

1. Chase, R.B. and Garvin, D.A. (1989), The service factory, Harvard Business Review, July, 61-69.
2. Coombs, R., Harvey, M. and Tether, B. (2001), Analysing distributed innovation processes, University of Manchester, CRIC Discussion Paper, no. 43.
3. Gallouj, C. and Gallouj, R (1997), L'Innovation dans les Services, Economica, Paris, 1996.
4. Gallouj, R and Wenstein, O., Innovation in services, Research Policy, 26, 537-556.
5. Howells, J. (1988), Economic, Technological and Locational Trends in European Services, Avebury, Aldershot.
6. Elfring, T. (n.d.), Strategic Choice in the Capability Development of Knowledge-Intensive Service Functions, mimeo, Rotterdam School of Management (Erasmus University), Rotterdam.
7. Teece, D. (1986), Profiting from technological innovation: implications for integration, collaboration, licensing and public policy, Research Policy, 15 (6), 285-305.
8. Tomlinson, M. (1997), The contribution of services to manufacturing industry: beyond the deindustrialisation debate, University of Manchester, CRIC Discussion Paper, no. 5, September.
9. Tomlinson, M. (1998), Knowledge and technology flows in the service sector and manufacturing sector: an Anglo-Japanese comparison, paper presented at the STS conference, Tokyo, March