Bottom line management

Bottom Line Management

Volumn , Issue , 2009, Pages 1-106

  Fields, Gary ^a  

^a School of Industrial and Labor Relations   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84892048882     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1007/978-3-540-71447-7     Document Type: Book

References (53)

1. The FranklinCovey study is reported in Workforce Magazine, May 2003, p. 80.
2. The Watson Wyatt study is WorkUSATM 2002 Survey, available online at http://watsonwyatt.com/news/press.asp?ID=10390.
3. For the Dutch data, see KeesCools and C. Mirjam Van Praag", The Value Relevance of Disclosing a Single Corporate Target", t#Tinbergen Institute Discussion Paper TI2003-049/3.
4. The Bossidy-Charan quotation comes from Larry Bossidy and Ram Charan, Execution: The Discipline of Getting Things Done. (New York: Crown Business, 2002).
5. The Gerstner interview was published in the 18 November 2002 issue of Business Week, pp. 64 and 68.
6. "The Business of Giving" was published in The Economist, 25 February 2006.
7. The Collins quotation comes from Jim Collins, Good to Great and the Social Sectors (Boulder, CO: jimcollins.com, 2005).
8. The GAO quotation comes from Results-Oriented Cultures: Using Balanced Expectations to Manage Senior Executive Performance, GAO-02-966, available online at http://www.gao.gov/cgi-bin/getrpt?GAO-02-966.
9. "Winning Decisions" is the title of a book by my Cornell colleague Jay Russo and Paul Schoemaker of the University of Pennsylvania.
10. The Amersham quote is from "GE Breaks the Mold to Spur Innovation", Business Week, 26 April #2004.
11. The Wright and Dyer work comes from Patrick M. Wright and Lee Dyer, "People in the E-Business: New Challenges, New Solutions." (New York: Human Resource Planning Society, 2000)
12. The Brown quotation is from W. Steven Brown, 13 Fatal Errors Managers Make and How You Can Avoid Them, Berkley, 1987.
13. The Towers Perrin Study is 2003 Rewards and Performance Management Challenges.
14. The results of the Watson Wyatt survey are available at http://watsonwyatt.com/news/press.asp?ID=10390.
15. The story of Ford's Trotman is from Charles W. Hill and Gareth R. Jones, Strategic Management Theory, Fourth Edition, Houghton-Mifflin, 1998, pp. 387-389.
16. On the contrast between traditional employers and emerging employers, see Spherion, Emerging Workforce Study, 2005.
17. "Making this a compelling place to work" is from Edward L. Gubman, The Talent Solution, McGraw Hill, 1998.
18. The BITC principles on "Winning with Integrity" are taken from BITC, Indicators that Count, available online at http://www.bitc.org.uk/ resources/publications/indicators.html.
19. Unethical workplace practices are detailed in Steven Greenhouse, The Big Squeeze: Tough Times for the American Worker, 2008.
20. My favorite example of maximizing without constraints (at least, the same constraints that most of us impose upon ourselves) is Mario Puzo's The Godfather.
21. Some of the different approaches to leadership can be found in: Samuel Bacharach Keep Them on Your Side (Boston: Adams Publishing, 2006);
22. David Ulrich, Jack Zenger, and Norman Smallwood, Results-Based Leadership. (Boston: Harvard Business School Press, 1999);
23. Robert K. Greenleaf, Servant Leadership. (New York: Paulist Press, 1991);
24. Stephen R. Covey, Principle-Centered Leadership. New York: Simon and Schuster, 1992);
25. and Kenneth Blanchard, Patricia Zigarmi, and Drea Zigarmi, Leadership and the One Minute Manager: Increasing Effectiveness through Situational Leadership. (New York: Morrow, 1985).
26. The basic economic model of profit-maximization is described in any microeconomics textbook. Two good ones are Paul A. Samuelson and William D.
27. Nordhaus, Economics: An Introductory Analysis (Boston: Irwin/McGraw Hill, 2004)
28. and Joseph E. Stiglitz and Carl E. Walsh, Economics (New York: Norton, 2006).
29. Profits are at the core of strategy guru Michael Porter's work. See, for example, MichaelPorter, Competitive Advantage (New York: The Free Press)
30. "What Is Strategy?", Harvard Business Review, November-December 1996, pp. 61-77
31. and Nicholas Argyres and Anita M. McGahan, "An Interview with Michael Porter", Academy of Management Executive, 16:243-253, 2002.
32. Information on conflict between the AFL-CIO and rival unionists appears in "Palace Coup at the AFL-CIO", Business Week, 17 March 2003
33. and "Labor's New Organization Man", Business Week, 7 April 2003.
34. For more on the Change to Win coalition, visit www.changetowin.org.
35. Ben & Jerry's is analyzed in Ben & Jerry's Homemade Ice Cream Inc.: Keeping the Mission (s) Alive, Harvard Business School Case 9-392-025, 1993.
36. Whole Foods is described in John Tierney, "Capitalism with a Heart", The New York Times, 16 September 2006.
37. Bridgeway Capital Management is covered in "Who Says Nice Guys Finish Last?" Business Week, 16 June 2003.
38. Management by Baseball is the title of a book by Jeff Angus (New York: Collins, 2006).
39. General Electric's financial information is available at http://www.ge.com/ar2005/cfs-e.htm
40. General Motors' financial information is available at http://www.gm.com/company/investor-information/stockholder-info
41. Business Week's corporate scoreboard is updated regularly. The current one is available at http://research.businessweek.com/scoreboard.asp?page= 1&order =ProfitsTTM&type=2
42. Jack Welch's autobiography is Jack: Straight from the Gut (New York: Warner Business Books, 2001).
43. The practice of triage is described in an article by Matthew R. Streger in Emergency Medical Services magazine, available online at http://www. emsmagazine.com/articles/emsarts/triage.html
44. The Rubin quotation is from the University of Pennsylvania's Almanac Supplement, 18/25 May 1999.
45. The Sears case is presented in Anthony J. Rucci, Steven P. Kirn, and Richard T. Quinn, "The Employee-Customer-Profit Chain at Sears", Harvard Business Review, January-February 1998, 83-98.
46. Case One and also Case Five in Chapter Eight are adapted from Edward P. Lazear, Personnel Economics for Managers. (New York: John Wiley and Sons, 1998), pp. 23-24.
47. Profit per employee is advocated in "The New Metrics of Corporate performance: Profit per Employee", available at http://www. mckinseyquarterly.com/the-new-metrics-of-corporate-performance-profit-per- employee-1924
48. The store detectives' case comes from Ronald G. Ehrenberg and Robert S. Smith, Modern Labor Economics, Boston, Pearson, 2009.
49. Examples of works talking about how essential it is for human resource managers to understand the business are Thomas A. Stewart, "Taking on the Last Bureaucracy", Fortune, 15 January 1996
50. Paul Kearns, The Bottom Line HR Function (London: Spiro Press, 2002).
51. Case Five and also Case One in Chapter Five are adapted from Edward P. Lazear, Personnel Economics for Managers. (New York: John Wiley and Sons, 1998), pp. 23-24.
52. To learn more about the highly labor-intensive technologies used in developing countries and the low earnings of literally hundreds of millions of workers around the world, see ILO, Report of the Director-General: Reducing the Decent Work Deficit - A Global Challenge. Report presented at the 89th Session of the International Labour Conference, Geneva, Switzerland, June, 2001
53. and Theodore H. Moran, Beyond Sweatshops. (Washington, DC: Brookings Institut ion, 2002).