Expectation of service quality in professional accounting firms: A Singapore study

Journal of Customer Service in Marketing and Management

Volumn 5, Issue 2, 1998, Pages 39-54

  Keng, Kau Ah ^a   Liu, Pamela ^a  

^a NATIONAL UNIVERSITY OF SINGAPORE   (Singapore)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84891871998     PISSN: 10692533     EISSN: None     Source Type: Journal    
DOI: 10.1300/J127v05n02_03     Document Type: Article

References (17)

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