Ambulatory oncology nurses making the right call: Assessment and education in telephone triage practices

Clinical Journal of Oncology Nursing

Volumn 17, Issue 3, 2013, Pages 335-336

  Gleason, Karen ^a   O'Neill, Eileen Brennan ^a   Goldschmitt, Jennifer ^a   Horigan, Jennifer ^a   Moriarty, Linda ^a  

^a North Shore Long Island Center for Advanced Medicine   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; EMERGENCY HEALTH SERVICE; HUMAN; MANPOWER; METHODOLOGY; NEOPLASM; NURSING; NURSING ASSESSMENT; ONCOLOGY NURSING; PATIENT CARE; TELEPHONE; NEOPLASMS; PROCEDURES;

CONTINUITY OF PATIENT CARE; HUMANS; NEOPLASMS; NURSING ASSESSMENT; ONCOLOGY NURSING; TELEPHONE; TRIAGE;

EID: 84891641272     PISSN: 10921095     EISSN: 1538067X     Source Type: Journal    
DOI: 10.1188/13.CJON.335-336     Document Type: Article

References (5)

1. Flannery, M., Phillips, S., & Lyons, C. (2009). Examining telephone calls in ambulatory oncology. Journal of Oncology Practice, 5, 57-60.
2. Hickey, M., & Newton, S. (2005). Telephone triage for oncology nurses (3rd ed.). Pittsburgh, PA: Oncology Nursing Society.
3. Mitchel, L.J. (2010). Telephone triage. Your job is on the line. ONS Connect, 9, 8-12.
4. Stacey, D., Bakker, D., Green, E., Zanchetta, M., & Conlon, M. (2007). Ambulatory oncology nursing telephone services: A provincial survey. Canadian Oncology Nursing Journal, 17(4), 1-5.
5. Wheeler, S.Q. (2009). Telephone triage protocols for adult populations. New York, NY: McGraw Hill.