A heuristic-systematic model of end-user information processing when encountering IS exceptions

Information and Management

Volumn 50, Issue 2-3, 2013, Pages 125-133

  Davis, Joshua M ^a   Tuttle, Brad M ^b  

^a Department of Teacher Education and Department of Sociology and Anthropology   (United States)

^b UNIVERSITY OF SOUTH CAROLINA   (United States)

Author keywords

Heuristic systematic model; Information processing; Information sufficiency; IS exception management

Indexed keywords

DATA PROCESSING; HUMAN COMPUTER INTERACTION;

BUSINESS PROCESS; EMPIRICAL TESTING; EXCEPTION MANAGEMENTS; INFORMATION SUFFICIENCY; MICROSOFT EXCEL; PROCESS INFORMATION; RESEARCH MODELS; SYSTEMATIC MODELING;

INFORMATION MANAGEMENT;

EID: 84890932739     PISSN: 03787206     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.im.2012.09.004     Document Type: Article

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