Leadership and coordination: A strategy to achieve professionalism in the Welsh tourism industry

Tourism SMES, Service Quality and Destination Competitiveness

Volumn , Issue , 2005, Pages 285-293

  James, Diana ^a  

^a Tourism Training Forum for Wales   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84890204993     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

References (7)

1. ELWa (2002) Learner Satisfaction Survey. Education and Learning Wales, Cardiff, UK.
2. Future Skills Wales (2000) Future Skills Issues Affecting Industry Sectors in Wales: Tourism, Hospitality and Leisure Sector. Future Skills Wales, Cardiff, UK.
3. Future Skills Wales (2003) Future Skills Wales Generic Skills Survey. Future Skills Wales, Cardiff, UK.
4. Hospitality Training Foundation (2003) Market Assessment for the Hospitality, Leisure, Travel and Tourism Sector. Hospitality Training Foundation, London.
5. Tourism People (2000) Tourism People Action Plan. Scottish Enterprise and Highlands and Islands Enterprise, UK.
6. Tourism Training Forum for Wales (2003) Success Through Your People: A Human Resource Management Toolkit. TTFW/WTB. Available from http://www.whodoiask.com
7. Wales Tourist Board (2000) Achieving our Potential - A Tourism Strategy for Wales. Wales Tourist Board, Cardiff, UK.