Shaping innovation in European knowledge-intensive business services

Service Business

Volumn 9, Issue 1, 2015, Pages 41-55

  Hipp, Christiane ^a   Gallego, Jorge ^b   Rubalcaba, Luis ^c  

^a BRANDENBURG UNIVERSITY OF TECHNOLOGY   (Germany)

^b DEPARTMENT OF BUSINESS ADMINISTRATION   (Spain)

^c UNIVERSITY OF ALCALÁ   (Spain)

Author keywords

Cooperation; European Union; Innovation; Knowledge intensive business services (KIBS)

Indexed keywords

EID: 84888118719     PISSN: 18628516     EISSN: 18628508     Source Type: Journal    
DOI: 10.1007/s11628-013-0217-7     Document Type: Article

References (40)

1. Bettencourt L, Ostrom A, Brown S, Roundtree R (2002) Client co-production in knowledge-intensive business services. California Manag Rev 44:100–128
2. Camacho J, Rodriguez M (2005) How innovative are services? An empirical analysis for Spain. Serv Ind J 25(2):253–271
3. Consoli D, Elche-Hortelano D (2010) Variety in the knowledge base of knowledge-intensive business services. Res Policy 39:1303–1310
4. Cooke P, Leydesdorff L (2006) Regional development in the knowledge-based economy: the construction of advantage. J Technol Transfer 31:5–15
5. Czarnitzki D, Spielkamp A (2003) Business services in Germany: bridges for innovation. Serv Ind J 23:1–30
6. Den Hertog P (2000) Knowledge intensive business services as co-producers of innovation. Int J Innov Manag 4(4):491–528
7. Den Hertog P (2002) Co-producers of innovation: on the role of knowledge-intensive business services in innovation. In: Gadrey J, Gallouj F (eds) Productivity, innovation and knowledge in services: new economic and socioeconomic approaches. Edward Elgar, Cheltenham
8. European Commission (2007) Towards a European strategy in support of innovation in services: challenges and key issues for future actions. Commission staff working document SEC(2007/1059). European Commission, Luxembourg
9. European Commission (2009) European innovation scoreboard 2008: comparative analysis of innovation performance. European Commission, Luxembourg
10. Eurostat (2008) European business 2007: facts and figures. Eurostat, Strasbourg
11. Freel M (2006) Patterns of technological innovation in knowledge-intensive business services. Industry and Innovation 13(3):335–358
12. Gallego J, Rubalcaba L, Hipp C (2013) Services and organisational innovation: the right mix for value creation. Manag Decis 51(6):1117–1134
13. Gallouj F (2002) Knowledge-intensive business services: processing knowledge and producing innovation. In: Gadrey J, Gallouj F (eds) Productivity, innovation and knowledge in services. Edward Elgar, London
14. Gallouj F, Windrum P (2009) Services and services innovation. J Evol Econ 19(2):141–148
15. Garcia-Quevedo J, Mas-Verdu F (2008) Does only size matter in the use of knowledge-intensive services? Small Bus Econ 31(2):137–146
16. Hipp C (1999) The role of knowledge-intensive business services in the new mode of knowledge production. AI Soc 13(1):88–106
17. Hipp C, Grupp H (2005) Innovation in the service sector: the demand for service-specific innovation measurement concepts and typologies. Res Policy 34(4):517–535
18. Howells JRL (2001) The nature of innovation in services. Innovation and productivity in services. OECD, Paris.
19. Jansen S (2001) Mergers and acquisitions. Gabler, Wiesbaden
20. Koschatzky K (1999) Innovation networks of industry and business-related services: relations between innovation intensity of firms and regional inter-firm cooperation. Eur Plan Studies 7:737–757
21. Marzocchi C, Massini S, Tether BS (2013) Opening the black box of KIBS and professional services: how do their search strategies differ? 8th European Meeting on Applied Evolutionary Economics (EMAEE) Conference, June 10-12, 2013, SKEMA Business School, Sophia Antipolis. Cote d’Azur, France
22. Miles I (1999) Foresight and services: closing the gap? Serv Ind J 19(2):1–27
23. Miles I (2000) Service innovation: coming of age in the knowledge-based economy. Int J Innov Manag 4(4):371–389
24. Muller E, Doloreux D (2009) What we should know about knowledge-intensive business services. Technol Soc 31(1):64–72
25. Muller E, Zenker A (2001) Business services as actors of knowledge transformation: the role of KIBS in regional and national innovation systems. Res Policy 30:1501–1516
26. OECD (1997) Proposed guidelines for collecting and interpreting technological innovation data: Oslo Manual, 2nd edn. OECD, Paris
27. OECD (1999) Business services: trends and issues. OECD, Paris
28. Rubalcaba L (1999) Business services in European industry: growth, employment and competitiveness. European Commission, Brussels
29. Rubalcaba L (2007) The new service economy: challenges and policy implications for Europe. Edward Elgar, Cheltenham
30. Rubalcaba L, Kox H (eds) (2007) Business services in European economic growth. Macmillan, London
31. Strambach S (2001) Innovation processes and the role of knowledge-intensive business services (KIBS). In: Koschatzky K, Kulicke M, Zenker A (eds) Innovation networks: concepts and challenges in the European perspective. Physica, Heidelberg
32. Strambach S (2008) Knowledge-intensive business services (KIBS) as drivers of multilevel knowledge dynamics. Int J Serv Technol Manag 10(2–4):152–174
33. Sundbo J, Gallouj F (2000) Innovation as a loosely coupled system in services. Int J Serv Technol Manag 1:15–36
34. Sydow J (2006) Über netzwerke, allianzsysteme, verbünde, kooperationen und konstellationen. In: Sydow J (ed) Management von netzwerkorganisationen. Gabler, Wiesbaden
35. Tether B (2005) Do services innovate (differently)? Insights from the European Innobarometer Survey. Ind Innov 12(2):153–184
36. Toivonen M (2004) Expertise as business: long-term development and future prospects of knowledge-intensive business services. Doctoral dissertation series 2004/2. Helsinki University of Technology, Helsinki
37. Van Ark B, Inklaar R, McGuckin R (2003) ICT and productivity in Europe and the United States: where do the differences come from? CESifo Econ Studies 49(3):295–318
38. Van Cruysen A, Hollanders H (2008) Are specific policies needed to stimulate innovation in services? INNO Metrics 2007 report. European Commission, Brussels
39. Windrum P, Tomlinson M (1999) Knowledge-intensive services and international competitiveness: a four country comparison. Technol Anal Strateg Manag 11:391–408
40. Wood P (2002) Knowledge-intensive services and urban innovativeness. Urban Studies 39(5–6):993–1002