메뉴 건너뛰기




Volumn 63, Issue 616, 2013, Pages

Experiences of using email for general practice consultations: A qualitative study

Author keywords

Electronic mail; Family practice; Physician patient relations; Qualitative evaluation

Indexed keywords

ADOLESCENT; ADULT; AGED; ARTICLE; CLINICAL ARTICLE; CONSULTATION; E-MAIL; FEMALE; GENERAL PRACTICE; HEALTH CARE POLICY; HUMAN; MALE; MEDICAL ETHICS; MOTIVATION; PATIENT CARE; QUALITATIVE RESEARCH; RISK FACTOR; SAFETY; SEMI STRUCTURED INTERVIEW; UNITED KINGDOM; WORKLOAD;

EID: 84887293919     PISSN: 09601643     EISSN: None     Source Type: Journal    
DOI: 10.3399/bjgp13X674440     Document Type: Article
Times cited : (40)

References (33)
  • 3
    • 77958068972 scopus 로고    scopus 로고
    • Enhancing primary care through online communication
    • Dixon RF. Enhancing primary care through online communication. Health Aff 2010; 29(7): 1364-1369.
    • (2010) Health Aff , vol.29 , Issue.7 , pp. 1364-1369
    • Dixon, R.F.1
  • 4
    • 84887291429 scopus 로고    scopus 로고
    • accessed 8 Oct 2013
    • American Medical Association. Opinion 5.026 - the use of electronic mail. http://www.ama-assn.org//ama/pub/physician-resources/medical-ethics/code- medical-ethics/opinion5026.page (accessed 8 Oct 2013).
    • Opinion 5.026 - The Use of Electronic Mail
  • 5
    • 79953088808 scopus 로고    scopus 로고
    • The use of physician-patient email: A follow-up examination of adoption and best-practice adherence 2005-2008
    • Menachemi N, Prickett CT, Brooks RG. The use of physician-patient email: a follow-up examination of adoption and best-practice adherence 2005-2008. J Med Internet Res 2011; 13(1): e23.
    • (2011) J Med Internet Res , vol.13 , Issue.1
    • Menachemi, N.1    Prickett, C.T.2    Brooks, R.G.3
  • 6
    • 77954386053 scopus 로고    scopus 로고
    • eHealth usage patterns of European general practitioners: A five-year (2002-2007) comparative study
    • Ortega Egea JM, González MVR, Menéndez MR. eHealth usage patterns of European general practitioners: a five-year (2002-2007) comparative study. Int J Med Inform 2010; 79(8): 539-553.
    • (2010) Int J Med Inform , vol.79 , Issue.8 , pp. 539-553
    • Ortega Egea, J.M.1    González, M.V.R.2    Menéndez, M.R.3
  • 7
    • 84887311401 scopus 로고    scopus 로고
    • accessed 27 Sep 2013
    • Braunold G. Survey on the future of IT. 2010 http://www.pulsetoday.co.uk/ main-content/-/article-display-list/11035181/survey-on-the-future-of-it [accessed 27 Sep 2013].
    • (2010) Survey on the Future of IT
    • Braunold, G.1
  • 8
    • 84929663140 scopus 로고    scopus 로고
    • accessed 27 Sep 2013
    • Whitfield L. Netscape navigators. http://www.ehi.co.uk/insight/analysis/ 1038 [accessed 27 Sep 2013].
    • Netscape Navigators
    • Whitfield, L.1
  • 10
    • 84887299657 scopus 로고    scopus 로고
    • Ministry of Social Affairs and Health Finland. [accessed 27 Sep 2013]
    • Ministry of Social Affairs and Health Finland. eHealth Roadmap. http://www.stm.fi/en/publications/publication/-/-julkaisu/1056833 [accessed 27 Sep 2013]
    • eHealth Roadmap
  • 11
    • 84887312152 scopus 로고    scopus 로고
    • Ministry of Public Health, Wealth and Sport, Netherlands. [accessed 27 Sep 2013]
    • Ministry of Public Health, Wealth and Sport, Netherlands. National policy document on health: Health close to people. http://www.government.nl/documents- and-publications/leaflets/2012/05/11/health-close-to-people.html [accessed 27 Sep 2013]
    • National Policy Document on Health: Health Close to People
  • 12
    • 84887271941 scopus 로고    scopus 로고
    • Australian Government. [accessed 27 Sep 2013]
    • Australian Government. Improving primary health care for all Australians. http://www.yourhealth.gov.au/internet/yourHealth/publishing.nsf/Content/ improving-primary-health-care-for-all-australians-toc/$FILE/ Improving%20Primary%20Health%20Care%20for%20all%20Australians.pdf [accessed 27 Sep 2013]
    • Improving Primary Health Care for All Australians
  • 14
    • 84929669028 scopus 로고    scopus 로고
    • accessed 8 Oct 2013
    • Health Canada. Healthcare system: eHealth. 2010. http://www.hc-sc.gc.ca/ hcs-sss/ehealth-esante/index-eng.php (accessed 8 Oct 2013).
    • (2010) Healthcare System: eHealth
  • 16
    • 66149171374 scopus 로고    scopus 로고
    • If you build it, will they come? The Kaiser Permanente model of online health care
    • Silvestre AL, Sue VM, Allen JY. If you build it, will they come? The Kaiser Permanente model of online health care. Health Aff 2009; 28(2): 334-344.
    • (2009) Health Aff , vol.28 , Issue.2 , pp. 334-344
    • Silvestre, A.L.1    Sue, V.M.2    Allen, J.Y.3
  • 17
    • 84887306623 scopus 로고    scopus 로고
    • accessed 8 Oct 2013
    • American Academy of Family Physicians. e-visits. http://www.aafp.org/ about/policies/all/e-visits.html (accessed 8 Oct 2013).
    • E-visits
  • 18
    • 84887316200 scopus 로고    scopus 로고
    • [updated 2010/04/26/]; (accessed 8 Oct 2013)
    • Stacey R. The Medical Protection Society. Do's and don'ts of emailing patients. [updated 2010/04/26/]; 10-2]. http://www.medicalprotection.org/uk/ sessional-gp/issue-1/dos-and-donts-of-emailing-patients (accessed 8 Oct 2013).
    • Do's and Don'ts of Emailing Patients , pp. 10-12
    • Stacey, R.1
  • 19
    • 84887295533 scopus 로고    scopus 로고
    • accessed 27 Sep 2013
    • BMA General Practitioners Committee. Developing general practice: listening to patients. http://www.bma.org.uk/employmentandcontracts/independent- contractors/managing-your-practice/listenpatient.jsp [accessed 27 Sep 2013].
    • Developing General Practice: Listening to Patients
  • 20
    • 84878457539 scopus 로고    scopus 로고
    • accessed 8 Oct 2013
    • Royal College of General Practitioners. Patient Online: The Road Map. 2013. http://www.rcgp.org.uk/clinical-and-research/practice-management- resources/health-informatics-group/patient-online.aspx (accessed 8 Oct 2013).
    • (2013) Patient Online: The Road Map
  • 21
    • 84887287322 scopus 로고    scopus 로고
    • Medico-legal dilemmas posed by advances in computer technology
    • Cuzner E. Medico-legal dilemmas posed by advances in computer technology. Good Practice 2010; 1: 4-6.
    • (2010) Good Practice , vol.1 , pp. 4-6
    • Cuzner, E.1
  • 22
    • 84872202058 scopus 로고    scopus 로고
    • Email for clinical communication between patients/caregivers and healthcare professionals
    • Atherton H, Car J, Meyer B. Email for clinical communication between patients/caregivers and healthcare professionals. Cochrane Database Syst Rev 2012; 11: CD007978.
    • (2012) Cochrane Database Syst Rev , vol.11
    • Atherton, H.1    Car, J.2    Meyer, B.3
  • 23
    • 84887272356 scopus 로고    scopus 로고
    • accessed 8 Oct 2013
    • Barratt D. Sky Blue Medical Group. http://skybluemedicalgroup.co.uk/html/ contact-us.html (accessed 8 Oct 2013).
    • Barratt, D.1
  • 24
    • 4344698248 scopus 로고    scopus 로고
    • Email consultations in health care: 1 - Scope and effectiveness
    • Car J, Sheikh A. Email consultations in health care: 1 - scope and effectiveness. BMJ 2004; 329(7463): 435-458.
    • (2004) BMJ , vol.329 , Issue.7463 , pp. 435-458
    • Car, J.1    Sheikh, A.2
  • 26
    • 3242656990 scopus 로고    scopus 로고
    • Survey of doctors' experience of patients using the internet
    • Potts HW, Wyatt JC. Survey of doctors' experience of patients using the internet. J Med Internet Res 2002; 4(1): e5.
    • (2002) J Med Internet Res , vol.4 , Issue.1
    • Potts, H.W.1    Wyatt, J.C.2
  • 27
    • 84884522891 scopus 로고    scopus 로고
    • Information and communication technologies (ICT) in medical education and practice: The major challenges
    • Karsenti T, Charlin B. Information and communication technologies (ICT) in medical education and practice: the major challenges. Int J Tech Higher Edu 2008; 5(2): 68-81.
    • (2008) Int J Tech Higher Edu , vol.5 , Issue.2 , pp. 68-81
    • Karsenti, T.1    Charlin, B.2
  • 28
    • 84861763966 scopus 로고    scopus 로고
    • The place of information and communication technology-mediated consultations in primary care: GPs' perspectives
    • Hanna L, May C, Fairhurst K. The place of information and communication technology-mediated consultations in primary care: GPs' perspectives. Fam Pract 2012; 29(3): 361-366.
    • (2012) Fam Pract , vol.29 , Issue.3 , pp. 361-366
    • Hanna, L.1    May, C.2    Fairhurst, K.3
  • 29
    • 58449115175 scopus 로고    scopus 로고
    • Web-based consultations for parents of children with atopic dermatitis: Results of a randomized controlled trial
    • Bergmo TS, Wangberg SC, Schopf TR, Solvoll T. Web-based consultations for parents of children with atopic dermatitis: results of a randomized controlled trial. Acta paediatrica 2009; 98: 316-320.
    • (2009) Acta Paediatrica , vol.98 , pp. 316-320
    • Bergmo, T.S.1    Wangberg, S.C.2    Schopf, T.R.3    Solvoll, T.4
  • 30
    • 29144468324 scopus 로고    scopus 로고
    • Privacy vs usability: A qualitative exploration of patients' experiences with secure Internet communication with their general practitioner
    • Tjora A, Tran T, Faxvaag A. Privacy vs usability: a qualitative exploration of patients' experiences with secure Internet communication with their general practitioner. J Med Internet Res 2005; 7(2): e15.
    • (2005) J Med Internet Res , vol.7 , Issue.2
    • Tjora, A.1    Tran, T.2    Faxvaag, A.3
  • 31
    • 0042203591 scopus 로고    scopus 로고
    • Doctors who are using e-mail with their patients: A qualitative exploration
    • Patt MR, Houston TK, Jenckes MW, et al. Doctors who are using e-mail with their patients: a qualitative exploration. J Med Internet Res 2003; 5(2): e9.
    • (2003) J Med Internet Res , vol.5 , Issue.2
    • Patt, M.R.1    Houston, T.K.2    Jenckes, M.W.3
  • 32
    • 79551511767 scopus 로고    scopus 로고
    • Secure web messaging in a pediatric chronic care clinic: A slow takeoff of kids airmail
    • Hsiao AL, Bazzy-Asaad A, Tolomeo C, et al. Secure web messaging in a pediatric chronic care clinic: a slow takeoff of kids airmail. Pediatr 2011; 127(2): e406-e413.
    • (2011) Pediatr , vol.127 , Issue.2
    • Hsiao, A.L.1    Bazzy-Asaad, A.2    Tolomeo, C.3
  • 33
    • 4644333833 scopus 로고    scopus 로고
    • Experiences of patients who were early adopters of electronic communication with their physician: Satisfaction, benefits, and concerns
    • Houston TK, Sands DZ, Jenckes MW, Ford DE. Experiences of patients who were early adopters of electronic communication with their physician: satisfaction, benefits, and concerns. Am J Manag Care 2004; 10(9): 601-608. (Pubitemid 39287369)
    • (2004) American Journal of Managed Care , vol.10 , Issue.9 , pp. 601-608
    • Houston, T.K.1    Sands, D.Z.2    Jenckes, M.W.3    Ford, D.E.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.