Quality and reliability corner: Reliability of service systems and an application in student office

International Journal of Quality and Reliability Management

Volumn 19, Issue 2, 2002, Pages 206-211

  Güneş, Mustafa ^a   Deveci, Ipek ^a  

^a DOKUZ EYLUL UNIVERSITY   (Turkey)

Author keywords

Reliability; Service quality; Service systems

Indexed keywords

EID: 84887284989     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710210413525     Document Type: Article

References (10)

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