Managing consumer returns in high clockspeed industries

Omega (United Kingdom)

Volumn 43, Issue , 2014, Pages 54-63

  Ruiz Benítez, Rocío ^a   Ketzenberg, Michael ^b   van der Laan, Erwin A ^c  

^a UNIVERSIDAD PABLO DE OLAVIDE   (Spain)

^b TEXAS A AND M UNIVERSITY   (United States)

^c ERASMUS UNIVERSITY ROTTERDAM   (Netherlands)

Author keywords

Consumer returns; Reverse logistics; Value of information

Indexed keywords

EID: 84887183381     PISSN: 03050483     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.omega.2013.06.004     Document Type: Article

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