User involvement in software evolution practice: A case study

Proceedings - International Conference on Software Engineering

Volumn , Issue , 2013, Pages 953-962

  Pagano, Dennis ^a   Bruegge, Bernd ^a  

^a TECHNICAL UNIVERSITY OF MUNICH   (Germany)

Author keywords

software evolution; user feedback; user involvement

Indexed keywords

CURRENT PRACTICES; EMPIRICAL CASE STUDIES; END-USER FEEDBACK; POTENTIAL IMPACTS; SOFTWARE EVOLUTION; USER CENTERED DESIGNS; USER FEEDBACK; USER INVOLVEMENT;

COMPUTER SOFTWARE SELECTION AND EVALUATION; RESEARCH; TOOLS;

SOFTWARE ENGINEERING;

EID: 84886419008     PISSN: 02705257     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ICSE.2013.6606645     Document Type: Conference Paper

References (18)

1. M. Bekker and J. Long. User Involvement in the Design of Human-Computer Interactions: Some Similarities and Differences between Design Approaches. In S. McDonald, Y. Waern, and G. Cockton, editors, People and Computers XIV-Usability or Else!, pages 135-147. Springer, 2000.
2. S. Easterbrook, J. Singer, M.-A. Storey, and D. Damian. Selecting Empirical Methods for Software Engineering Research. In F. Shull, J. Singer, and D. I. K. Sjøberg, editors, Guide to Advanced Empirical Software Engineering, pages 285-311. Springer-Verlag London, 2008.
3. B. Flyvbjerg. Five Misunderstandings About Case-Study Research. Qualitative Inquiry, 12(2):219-245, Apr. 2006.
4. J. D. Gould and C. Lewis. Designing for Usability-Key Principles and What Designers Think. In Proceedings of the SIGCHI conference on Human Factors in Computing Systems, pages 50-53, Boston, MA, USA, 1983. ACM
5. J. Grudin. Interactive systems: bridging the gaps between developers and users. IEEE Computer, 24(4):59-69, 1991.
6. J. Grudin. Systematic Sources of Suboptimal Interface Design in Large Product Development Organizations. Human-Computer Interaction, 6(2):147-196, June 1991.
7. J. Heiskari and L. Lehtola. Investigating the State of User Involvement in Practice. In Proceedings of 16th Asia-Pacific Software Engineering Conference, pages 433-440, Penang, Malaysia, 2009. IEEE
8. A. Kanstrup and E. Christiansen. Selecting and evoking innovators: combining democracy and creativity. In Proceedings of the 4th Nordic conference on Human-computer interaction, pages 321-330. ACM, 2006.
9. A. J. Ko, M. J. Lee, V. Ferrari, S. Ip, and C. Tran. A case study of postdeployment user feedback triage. In Proceedings of the 4th International Workshop on Cooperative and Human Aspects of Software Engineering-CHASE '11, pages 1-8, Honolulu, HI, USA, 2011. ACM
10. S. Kujala. User involvement: a review of the benefits and challenges. Behaviour & information technology, 22(1):1-16, 2003.
11. W. Maalej and D. Pagano. On the Socialness of Software. In Proceedings of the International Conference on Social Computing and its Applications, Sydney, Australia, 2011. IEEE
12. D. A. Norman and S. W. Draper. User Centered System Design; New Perspectives on Human-Computer Interaction. Erlbaum, 1986.
13. D. Pagano. Towards Systematic Analysis of Continuous User Input. In Proceedings of the 4th International Workshop on Social Software Engineering, pages 6-10, Szeged, Hungary, 2011. ACM
14. D. Pagano and W. Maalej. How Do Open Source Communities Blog? International Journal on Empirical Software Engineering, (May), 2012.
15. C. Robson. Real World Research. Wiley & Sons, 3rd edition, 2011.
16. P. Runeson and M. Höst. Guidelines for conducting and reporting case study research in software engineering. Empirical Software Engineering, 14(2):131-164, Dec. 2008.
17. K. Vredenburg, J.-Y. Mao, P. W. Smith, and T. Carey. A survey of user-centered design practice. In Proceedings of the SIGCHI conference on Human factors in computing systems-CHI '02, pages 471-478, Minneapolis, Minnesota, USA, 2002. ACM
18. T. Zimmermann, R. Premraj, N. Bettenburg, S. Just, A. Schröter, and C. Weiss. What Makes a Good Bug Report? IEEE Transactions on Software Engineering, 36(5):618-643, Sept. 2010.