The work of the work order: Document practice in face-to-face service encounters

Organisation, Interaction and Practice: Studies in Ethnomethodology and Conversation Analysis

Volumn , Issue , 2010, Pages 172-197

  Moore, Robert J ^a   Whalen, Jack ^b   Cabell Hankinson Gathman, E ^c  

^a Systems and Practices Laboratory   (United States)

^b PALO ALTO RESEARCH CENTER   (United States)

^c NONE

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EID: 84886204776     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1017/CBO9780511676512.009     Document Type: Chapter

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