Sources of satisfaction and dissatisfaction with a learning management system in post-adoption stage: A critical incident technique approach

Computers in Human Behavior

Volumn 30, Issue , 2014, Pages 249-261

  Najmul Islam, A K M ^a  

^a UNIVERSITY OF TURKU   (Finland)

Author keywords

Dissatisfaction; Expectation confirmation theory; Kano's satisfaction model; Learning management system; Satisfaction; Two factor theory

Indexed keywords

DISSATISFACTION; EXPECTATION CONFIRMATION THEORY; LEARNING MANAGEMENT SYSTEM; SATISFACTION; SATISFACTION MODEL; TWO-FACTOR THEORIES;

JOB ANALYSIS;

INFORMATION MANAGEMENT;

EID: 84885409842     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.chb.2013.09.010     Document Type: Article

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