The PATH project in eight European countries: An evaluation

International Journal of Health Care Quality Assurance

Volumn 26, Issue 8, 2013, Pages 703-713

  Veillard, Jeremy Henri Maurice ^a   Schiøtz, Michaela Louise ^b   Guisset, Ann Lise ^c   Brown, Adalsteinn Davidson ^d   Klazinga, Niek S ^e  

^a CANADIAN INSTITUTE FOR HEALTH INFORMATION   (Canada)

^b STENO DIABETES CENTER   (Denmark)

^c WHO Regional Office for Europe   (Tunisia)

^d UNIVERSITY OF TORONTO   (Canada)

^e UNIVERSITY OF AMSTERDAM   (Netherlands)

Author keywords

Benchmarking; Key performance indicators; Measurement; Organizational performance; Performance measurement; Quality improvement

Indexed keywords

ARTICLE; EUROPE; EVALUATION STUDY; HEALTH CARE QUALITY; HEALTH SERVICES RESEARCH; HOSPITAL; HUMAN; INTERNATIONAL COOPERATION; INTERVIEW; METHODOLOGY; ORGANIZATION AND MANAGEMENT; QUALITATIVE RESEARCH; QUALITY CONTROL; STANDARD; STATISTICS;

BENCHMARKING; EUROPE; HEALTH SERVICES RESEARCH; HOSPITALS; HUMANS; INTERNATIONAL COOPERATION; INTERVIEWS AS TOPIC; QUALITATIVE RESEARCH; QUALITY ASSURANCE, HEALTH CARE; QUALITY INDICATORS, HEALTH CARE;

EID: 84885049233     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/IJHCQA-11-2011-0065     Document Type: Article

References (26)

1. Barber, M. (2007), Instruction to Deliver: Tony Blair, Public Services and the Challenge of Achieving Targets, Politico's Publishing, London.
2. Berwick, D.M., James, B., Coye, M.J. (2003), "Connections between quality measurement and improvement" in Medical Care, Vol. 41, suppl. 1, pp. I30-I38.
3. Bevan, G., Hamblin, R. (2009), "Hitting and missing targets by ambulance services for emergency calls: effects of different systems of performance measurement within the UK" in Journal of the Royal Statistics Society, Series A (Statistics in Society), Vol. 172, pp. 161-190.
4. Boland, T., Fowler, A. (2000), "A systems perspective on performance management in the public sector" in The International Journal of Public Sector Management, Vol. 13, No. 5, pp. 417-446.
5. Chassin, M.R. (2002), "Achieving and sustaining improved quality lessons from New York State and cardiac surgery" in Annals of Internal Medicine, Vol. 136, pp. 826-833.
6. De Korne, D.F., Sol, K., van Wijngaarden, J.D.H., van Vliet, E.J., Custers, T., Cubbon, M., Spileers, W., Ygge, J., Ang, C.L., Klazinga, N.S. (2010), "Evaluation of an international benchmarking initiative in nine eye hospitals" in Health Care Management Review, Vol. 35, No. 1, pp. 23-35.
7. Fung, C.H., Lim, Y., Mattke, S., Damberg, C., Shekelle, P.G. (2008), "Systematic review: the evidence that releasing performance data to the public improves quality of care" in Annals of Internal Medicine, Vol. 148, No. 2, pp. 111-123.
8. Fung, G., Lewin, J. (2009), "Health care reform and the year of the patient" in Reviews in Cardiovascular Medicine, Vol. 10, pp. 40-41.
9. Groene, O., Skau, J., Frolich, A. (2008a), "An international review of projects on hospital performance assessment" in International Journal for Quality in Health Care, Vol. 20, pp. 162-171.
10. Groene, O., Klazinga, N., Kazandjian, V., Lombrail, P., Bartels, P. (2008b), "The World Health Organization Performance Assessment Tool for Quality Improvement in Hospitals (PATH): an analysis of the pilot implementation in 37 hospitals" in International Journal for Quality in Health Care, Vol. 20, No. 3, pp. 155-161.
11. Hibbard, J.H. (2008), "What can we say about the impact of public reporting? Inconsistent execution yields variable results" in Annals of Internal Medicine, Vol. 148, pp. 160-161.
12. Hibbard, J.H., Stockard, J., Tusler, M. (2003), "Does publicizing hospital performance stimulate quality improvement efforts?" in Health Affairs, Vol. 22, pp. 84-94.
13. Hibbard, J.H., Mahoney, E.R., Stockard, J., Tusler, M. (2005), "Development and testing of a short form of the patient activation measure" in Health Services Research, Vol. 40, pp. 1918-1930.
14. Hibbard, J.H., Slovic, P., Peters, E., Finucane, M.L. (2002), "Strategies for reporting health plan performance information to consumers: evidence from controlled studies" in Health Services Research, Vol. 37, pp. 291-313.
15. Lindenauer, P.K., Rothberg, M.B., Pekow, P.S., Kenwood, C., Benjamin, E.M., Auerbach, A.D. (2007), "Outcomes of care by hospitalists, general internists, and family physicians" in New England Journal of Medicine, No. 357, pp. 2589-2600.
16. Marshall, M.N., Shekelle, P.G., Leatherman, S., Brook, R.H. (2002), "The public release of performance data: what do we expect to gain? A review of the evidence" in Journal of the American Medical Association, Vol. 283, pp. 1866-1874.
17. Øvretveit, J., Staines, A. (2007), "Sustained improvement? Findings from an independent case study of the Jönköping Quality Program" in Quality Management in Health Care, Vol. 16, No. 1, pp. 68-83.
18. Propper, C., Damiani, M., Leckie, G., Dixon, J. (2007), "Impact of patients socioeconomic status on the distance travelled for hospital admission in the English National Health Service" in Journal of Health Services Research and Policy, Vol. 12, pp. 153-159.
19. Rosenthal, M.B., Frank, R.G., Li, Z., Epstein, A.M. (2005), "Early experience with pay-for-performance: from concept to practice" in Journal of the American Medical Association, Vol. 294, pp. 1788-1793.
20. Shekelle, P.G. (2010), Public Performance Reporting on Quality Information. In Performance Measurement for Health System Improvement: Experiences, Challenges and Prospects, Cambridge University Press, Cambridge.
21. Smith, P.C., Mossialos, E., Papanicolas, I. (2009), Performance Measurement for Health System Improvement: Experiences, Challenges and Prospects, WHO Regional Office for Europe on behalf of the European Observatory on Health Systems and Policies, Copenhagen, available at: www.euro.who.int/_data/assets/pdf_file/0003/84360/E93697.pdf (accessed 23 October 2011).
22. ten Asbroek, A.H.A., Delnoij, D.M.J., Niessen, L.W., Scherpbier, R.W., Shrestha, N., Bam, D.S., Gunneberg, C., van der Hor, C.W., Klazinga, N.S. (2005), "Implementing global knowledge in local practice: a WHO Lung Health Initiative in Nepal" in Health Policy and Planning, Vol. 20, No. 5, pp. 290-301.
23. Vallejo, P., Saura, R.M., Sunol, R., Kazandjian, V., Urena, V., Mauri, J. (2006), "A proposed adaptation of the EFQM Fundamental Concepts of Excellence to health care based on the PATH Framework" in International Journal for Quality in Health Care, Vol. 18, No. 5, pp. 327-335.
24. Veillard, J., Lai, T., Bevan, G. (2010), Health System Performance Assessment in Estonia: A Snapshot, World Health Organization Regional Office for Europe, Copenhagen.
25. Veillard, J., Champagne, F., Klazinga, N., Kazandjian, V., Arah, O.A., Guisset, A.L. (2005), "A performance assessment framework for hospitals: the WHO Regional Office for Europe PATH Project" in International Journal for Quality in Health Care, Vol. 17, No. 6, pp. 487-496.
26. Willcox, S., Seddon, M., Dunn, S., Edwards, R.T., Pearse, J., Tu, J.V. (2007), "Measuring and reducing waiting times: a cross-national comparison of strategies" in Health Affairs, Vol. 26, pp. 1078-1087.