Paths of discovery: Comparing the search effectiveness of EBSCO discovery service, summon, google scholar, and conventional library resources

College and Research Libraries

Volumn 74, Issue 5, 2013, Pages 464-488

  Asher, Andrew D ^a   Duke, Lynda M ^b   Wilson, Suzanne ^b  

^a Indiana University Libraries   (United States)

^b ILLINOIS WESLEYAN UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84882335586     PISSN: 00100870     EISSN: None     Source Type: Journal    
DOI: 10.5860/crl-374     Document Type: Review

References (50)

1. see various Project Information Literacy reports, available online at http://projectinfolit.org/publications/;
2. also Ian Rowlands et al., "The Google Generation: The Information Behaviour of the Researcher of the Future," Aslib Proceedings 60, no. 4 (2008): 290-310.
3. Lynn Silipigni Connaway, Timothy J. Dickey, and Marie L. Radford, "'If It Is Too Inconvenient I'm Not Going After It': Convenience as a Critical Factor in Information-Seeking Behaviors," Library & Information Science Research 33, no. 3 (July 2011): 179-90.
4. Judy Luther, "Trumping Google? Metasearching's Promise," Library Journal 128, no. 16 (Oct. 10, 2003): 36-39.
5. Abe Korah and Erin Dorris Cassidy, "Students and Federated Searching: A Survey of Use and Satisfaction," Reference & User Services Quarterly 49, no. 4 (July 15, 2010): 325-32.
6. Jeff Wisniewski, "Web Scale Discovery: The Future's So Bright, I Gotta Wear Shades," Online 34, no. 4 (July 2010): 55-57;
7. Doug Way, "The Impact of Web-Scale Discovery on the Use of a Library Collection," Serials Review 36, no. 4 (Dec. 2010): 214-20.
8. "About Google Scholar," available online at http://scholar.google.com/intl/en/scholar/about.html [accessed 5 January 2012].
9. Gail Herrera, "Google Scholar Users and User Behaviors: An Exploratory Study," College & Research Libraries 72, no. 4 (July 2011): 316-31;
10. Amy Hoseth, "Google Scholar," Charleston Advisor 13, no. 1 (Jan. 2011): 36-39.
11. Rebecca Donlan and Rachel Cooke, "Running with the Devil: Accessing Library-Licensed Full-Text Holdings Through Google Scholar," Internet Reference Services Quarterly 10, no. 3/4 (July 2005): 149-57.
12. Bonnie Imler and Michelle Eichelberger, "Do They 'Get It'? Student Usage of SFX Citation Linking Software," College & Research Libraries 72, no. 5 (Sept. 2011): 454-63 for a discussion of student usage of SFX citation linking software.
13. For a thorough discussion of web scale discovery tools, see Jason Vaughan, "Chapter 1: Web Scale Discovery What and Why?" Library Technology Reports 47, no. 1 (Jan. 2011): 5-11;
14. Jason Vaughan, "Chapter 6: Differentiators and A Final Note," Library Technology Reports 47, no. 1 (Jan. 2011): 48-53.
15. Josh Hadro, "Competition Heats Up Discovery Marketplace," Library Journal 135, no. 17 (Oct. 15, 2010): 14;
16. David Aymonin et al., "Be Realistic, Demand the Impossible: Comparison of 4 Discovery Tools Using Real Data at the EPFL Library," Technical Report (Dec. 19, 2011): 1-32, available online at http://infoscience. epfl.ch/record/172947 [accessed 15 January 2012].
17. Way, "The Impact of Web-Scale Discovery," 214-16.
18. Karen Joc and Kayo Change, "The Impact of Discovery Platforms on the Information-Seeking Behaviour of EFL Undergraduate Students," VALA2010 Conference (n.d.): 1-22, available online at www.vala. org.au/vala2010/.../ VALA2010-122-Joc-Final.pdf [need access date].
19. Julia Gross and Lutie Sheridan, "Web Scale Discovery: The User Experience," New Library World 112, no. 5/6 (June 2011): 236-47.
20. Sarah C. Williams and Anita K. Foster, "Promise Fulfilled? An EBSCO Discovery Service Usability Study," Journal of Web Librarianship 5, no. 3 (Sept. 2011): 179-98.
21. David Howard and Constance Wiebrands, "Culture Shock: Librarians' Response to Web Scale Search," Conference Proceedings, ALIA Information Online Conference (Feb. 2011), available online at http://ro.ecu.edu.au/ ecuworks/6206/[accessed 28 December 2011].
22. See Noah Brubaker, Susan Leach-Murray, and Sherri Parker, "Shapes in the Cloud: Finding the Right Discovery Layer," Online 35, no. 2 (Mar. 2011): 20-26;
23. Ronda Rowe, "Web-Scale Discovery: A Review of Summon, EBSCO Discovery Service; and WorldCat Local," Charleston Advisor 12, no. 1 (July 2010): 5-10.
24. Philip Bobko, Correlation and Regression: Applications for Industrial Organizational Psychology and Management, 2nd ed. (London: Sage, 2001): 31-33.
25. See Bobko, Correlation and Regression, 48-53, for a detailed explanation and examples of this procedure.
26. Way, "The Impact of Web-Scale Discovery," 217-18.
27. See also Andrew D. Asher and Lynda M. Duke, "Searching for Answers: Student Research Behavior at Illinois Wesleyan University," in College Libraries and Student Culture: What We Now Know, eds. Lynda M. Duke and Andrew D. Asher (Chicago: American Library Association, 2012): 77;
28. S. Hampton-Reeves et al., Students' Use of Research Content in Teaching and Learning: A Report for the Joint Information Systems Council (JISC) (Centre for Research-Informed Teaching, University of Central Lancashire, 2009),45;
29. CIBER (Centre for Information Behaviour and Evaluation of Research), Information Behaviour of the Researcher of the Future: A CIBER Briefing Paper (London: CIBER, 2008),14.
30. See also Judit Bar-Ilan et al., "Presentation Bias Is Significant in Determining User Preference for Search Results: A User Study," Journal of the American Society for Information Science and Technology 60, no. 1 (Jan. 1, 2009);
31. Bing Pan et al., "In Google We Trust: Users' Decisions on Rank, Position, and Relevance," Journal of Computer-Mediated Communication 12, no. 3 (Apr. 2007): 816;
32. L.A. Granka, T. Joachims, and G. Gay, "Eye-Tracking Analysis of User Behavior in WWW Search," in Proceedings of the 27th Annual International ACM SIGIR Conference on Research and Development in Information Retrieval (2004), 478-79.
33. See also Asher and Duke, "Searching for Answers," 80;
34. Bernard J. Jansen and Amanda Spink, "How Are We Searching the World Wide Web? A Comparison of Nine Search Engine Transaction Logs," Information Processing & Management 42, no. 1 (Jan. 2006): 257-58;
35. J.R. Griffiths and P. Brophy, "Student Searching Behavior and the Web: Use of Academic Resources and Google," Trends 53, no. 4 (2005): 551;
36. CIBER, "Information Behaviour," 10.
37. Asher and Duke, "Searching for Answers," 80-81;
38. see also H.L. Lee, "Information Structures and Undergraduate Students," Journal of Academic Librarianship 34, no. 3 (2008): 215.
39. See also Asher and Duke, "Searching for Answers," 80-82.
40. See also B.J. Jansen, M. Zhang, and C.D. Schultz, "Brand and Its Effect on User Perception of Search Engine Performance," Journal of the American Society for Information Science and Technology 60, no. 8 (2009);
41. E. Hargittai, et al., "Trust Online: Young Adults' Evaluation of Web Content," International Journal of Communication 4 (2010).
42. Way, "The Impact of Web-Scale Discovery," 219.
43. See also Lynn Silipigni Connaway and Thomas Dickey, "The Digital Information Seeker: Report on Findings from Selected OCLC, RIN and JISC User Behaviour Projects" (OCLC Research, 2010), 27.
44. Siva Vaidhyanathan, The Googlization of Everything (and Why We Should Worry) (Berkeley: University of California Press, 2011), 88-90.
45. Andrew Asher, "Search Magic: Discovering How Undergraduates Find Information" (paper presented at the American Anthropological Association Annual Meeting, Montreal, Canada, Nov. 18, 2011), available online at www.andrewasher.net/anthropologyofalgorithms/?p=5 [need access date];
46. Ted Striphas, "Who Speaks for Culture?" available online at www.thelateageofprint. org/2011/09/26/who-speaks-for-culture/[accessed 23 July 2013];
47. Ted Striphas, "Culturomics," available online at www.thelateageofprint.org/2011/04/05/culturomics/[accessed 23 July 2013].
48. Nara L. Newcomer, "The Detail Behind Web-Scale: Selecting and Configuring Web-Scale Discovery Tools to Meet Music Information Retrieval Needs," Music Reference Services Quarterly 14, no. 3 (2011): 131-45.
49. Jody Condit Fagan, "Discovery Tools and Information Literacy," Journal of Web Librarianship 5, no. 3 (2011): 171-78;
50. David Howard and Constance Wiebrands, "Culture Shock: Librarians' Response to Web Scale Search," Conference Proceedings, ALIA Information Online Conference, (Feb. 2011), available online at http://ro.ecu.edu.au/ ecuworks/6206/[accessed 28 December 2011].