메뉴 건너뛰기




Volumn 41, Issue 1, 2013, Pages 73-90

Improving customer acquisition models by incorporating spatial autocorrelation at different levels of granularity

Author keywords

Automobile industry; Autoregressive model; Customer intelligence; Customer relationship management (CRM); Data augmentation; Marketing; Predictive analytics

Indexed keywords

AUTO REGRESSIVE MODELS; CUSTOMER INTELLIGENCES; CUSTOMER RELATIONSHIP MANAGEMENT; DATA AUGMENTATION; PREDICTIVE ANALYTICS;

EID: 84882264139     PISSN: 09259902     EISSN: 15737675     Source Type: Journal    
DOI: 10.1007/s10844-012-0225-4     Document Type: Article
Times cited : (5)

References (37)
  • 2
    • 0001728801 scopus 로고
    • Role of product-related conversations in the diffusion of a new product
    • 10.2307/3149462
    • Arndt, J. (1967). Role of product-related conversations in the diffusion of a new product. Journal of Marketing Research, 4, 291-295.
    • (1967) Journal of Marketing Research , vol.4 , pp. 291-295
    • Arndt, J.1
  • 4
    • 78149260551 scopus 로고    scopus 로고
    • Improving purchasing behavior predictions by data augmentation with situational variables
    • 1201.90097 10.1142/S0219622010004135
    • Baecke, P.; & Van den Poel, D. (2010). Improving purchasing behavior predictions by data augmentation with situational variables. International Journal of Information Technology & Decision Making, 9, 853-872.
    • (2010) International Journal of Information Technology & Decision Making , vol.9 , pp. 853-872
    • Baecke, P.1    Van Den Poel, D.2
  • 5
    • 78149268550 scopus 로고    scopus 로고
    • Data augmentation by predicting spending pleasure using commercially available external data
    • 10.1007/s10844-009-0111-x
    • Baecke, P.; & Van den Poel, D. (2011). Data augmentation by predicting spending pleasure using commercially available external data. Journal of Intelligent Information Systems, 36, 367-383.
    • (2011) Journal of Intelligent Information Systems , vol.36 , pp. 367-383
    • Baecke, P.1    Van Den Poel, D.2
  • 6
    • 84863086968 scopus 로고    scopus 로고
    • Including spatial interdependence in customer acquisition models: A cross-category comparison
    • 10.1016/j.eswa.2012.04.008
    • Baecke, P.; & Van den Poel, D. (2012). Including spatial interdependence in customer acquisition models: a cross-category comparison. Expert Systems with Applications, 39, 12105-12113.
    • (2012) Expert Systems with Applications , vol.39 , pp. 12105-12113
    • Baecke, P.1    Van Den Poel, D.2
  • 7
    • 34848823390 scopus 로고    scopus 로고
    • Neighborhood effects and trail on the internet: Evidence from online grocery retailing
    • 10.1007/s11129-007-9025-5
    • Bell, D.R.; & Song, S. (2007). Neighborhood effects and trail on the internet: evidence from online grocery retailing. QME-Quantitative Marketing and Economics, 5, 361-400.
    • (2007) QME-Quantitative Marketing and Economics , vol.5 , pp. 361-400
    • Bell, D.R.1    Song, S.2
  • 9
    • 0000582521 scopus 로고
    • Statistical analysis of non-lattice data
    • 10.2307/2987782
    • Besang, J. (1975). Statistical analysis of non-lattice data. The Statistican, 24, 179-195.
    • (1975) The Statistican , vol.24 , pp. 179-195
    • Besang, J.1
  • 10
    • 27744568768 scopus 로고
    • A theory of fads, fashion, custom, and cultural change as informational cascades
    • 10.1086/261849
    • Bikhchandani, S.; Hirshleifer, D.; Welch, I. (1992). A theory of fads, fashion, custom, and cultural change as informational cascades. Journal of Political Economy, 100, 992-1026.
    • (1992) Journal of Political Economy , vol.100 , pp. 992-1026
    • Bikhchandani, S.1    Hirshleifer, D.2    Welch, I.3
  • 12
  • 13
    • 0035537314 scopus 로고    scopus 로고
    • Unobserved retailer behavior in multimarket data: Joint spatial dependence in market shares and promotional variables
    • 10.1287/mksc.20.3.284.9768
    • Bronnenberg, B.J.; & Mahajan, V. (2001). Unobserved retailer behavior in multimarket data: joint spatial dependence in market shares and promotional variables. Marketing Science, 20, 284-299.
    • (2001) Marketing Science , vol.20 , pp. 284-299
    • Bronnenberg, B.J.1    Mahajan, V.2
  • 14
    • 84990393889 scopus 로고    scopus 로고
    • What's all the buzz about? Everyday communication and the relational basis of word-of-mouth and buzz marketing practices
    • 10.1177/0893318905284763
    • Carl, W. (2006). What's all the buzz about? Everyday communication and the relational basis of word-of-mouth and buzz marketing practices. Management Communication Quarterly, 19, 601-634.
    • (2006) Management Communication Quarterly , vol.19 , pp. 601-634
    • Carl, W.1
  • 15
    • 79955367626 scopus 로고    scopus 로고
    • Online social interactions: A natural experiment on word of mouth versus observational learning
    • 10.1509/jmkr.48.2.238
    • Chen, Y.; Wang, Q.I.; Xie, J. (2011). Online social interactions: a natural experiment on word of mouth versus observational learning. Journal of Marketing Research, 48, 238-254.
    • (2011) Journal of Marketing Research , vol.48 , pp. 238-254
    • Chen, Y.1    Wang, Q.I.2    Xie, J.3
  • 16
    • 0023710206 scopus 로고
    • Comparing the areas under two or morecorrelated receiver operating characteristic curves: A nonparametric approach
    • 0715.62207 10.2307/2531595
    • DeLong, E.R.; DeLong, D.M.; Clarke-Pearson, D.L. (1988). Comparing the areas under two or morecorrelated receiver operating characteristic curves: a nonparametric approach. Biometrics, 44, 837-845.
    • (1988) Biometrics , vol.44 , pp. 837-845
    • Delong, E.R.1    Delong, D.M.2    Clarke-Pearson, D.L.3
  • 17
    • 55549132290 scopus 로고    scopus 로고
    • Social influence and consumption: Evidence from the automobile purchases of neighbors
    • 10.1162/rest.90.4.735
    • Grinblatt, M.; Keloharju, M.; Ikäheimo, S. (2008). Social influence and consumption: evidence from the automobile purchases of neighbors. The Review of Economics and Statistics, 90, 735-753.
    • (2008) The Review of Economics and Statistics , vol.90 , pp. 735-753
    • Grinblatt, M.1    Keloharju, M.2    Ikäheimo, S.3
  • 18
    • 0020083498 scopus 로고
    • The meaning and use of area under a receiver operating characteristic (ROC) curve
    • Hanley, J.H.; & McNeil, B.J. (1982). The meaning and use of area under a receiver operating characteristic (ROC) curve. Radiology, 143, 29-36.
    • (1982) Radiology , vol.143 , pp. 29-36
    • Hanley, J.H.1    McNeil, B.J.2
  • 23
    • 0031799834 scopus 로고    scopus 로고
    • Markov Chain Monte Carlo for autologistic regression models with application to the distribution of plant species
    • 1058.62677 10.2307/3109759
    • Huffer, F.W.; & Wu, H. (1998). Markov Chain Monte Carlo for autologistic regression models with application to the distribution of plant species. Biometrics, 54, 509-524.
    • (1998) Biometrics , vol.54 , pp. 509-524
    • Huffer, F.W.1    Wu, H.2
  • 25
    • 56149126651 scopus 로고    scopus 로고
    • Unleashing the power of word of mouth: Creating brand advocacy to drive growth
    • 10.2501/S0021849907070468
    • Keller, E. (2007). Unleashing the power of word of mouth: creating brand advocacy to drive growth. Journal of Advertising Research, 47, 448-452.
    • (2007) Journal of Advertising Research , vol.47 , pp. 448-452
    • Keller, E.1
  • 26
    • 29144445856 scopus 로고    scopus 로고
    • Toward a successful CRM: Variable selection, sampling, and ensemble
    • 10.1016/j.dss.2004.09.008
    • Kim, Y.S. (2006). Toward a successful CRM: variable selection, sampling, and ensemble. Decision Support Systems, 41, 542-553.
    • (2006) Decision Support Systems , vol.41 , pp. 542-553
    • Kim, Y.S.1
  • 27
    • 0035588467 scopus 로고    scopus 로고
    • Customer relationship management: An analysis framework and implementation strategies
    • Ling, R.; & Yen, D.C. (2001). Customer relationship management: an analysis framework and implementation strategies. Journal of Computer Information Systems, 41, 82-97.
    • (2001) Journal of Computer Information Systems , vol.41 , pp. 82-97
    • Ling, R.1    Yen, D.C.2
  • 28
    • 58149255144 scopus 로고    scopus 로고
    • The role of targeted communication and contagion in product adoption
    • 10.1287/mksc.1070.0354
    • Manchanda, P.; Xie, Y.; Youn, N. (2008). The role of targeted communication and contagion in product adoption. Marketing Science, 27, 961-976.
    • (2008) Marketing Science , vol.27 , pp. 961-976
    • Manchanda, P.1    Xie, Y.2    Youn, N.3
  • 29
    • 70350536673 scopus 로고    scopus 로고
    • Explaining sociospatial patterns in South East Queensland, Australia: Social homophily versus structural homophily
    • 10.1068/a41300
    • McCrea, R. (2009). Explaining sociospatial patterns in South East Queensland, Australia: social homophily versus structural homophily. Environment and Planning A, 41, 2201-2214.
    • (2009) Environment and Planning A , vol.41 , pp. 2201-2214
    • McCrea, R.1
  • 31
    • 0035639140 scopus 로고    scopus 로고
    • Birds of a feather: Homophily in social networks
    • 10.1146/annurev.soc.27.1.415
    • McPherson, M.; Smith-Lovin, L.; Cook, J.M. (2001). Birds of a feather: homophily in social networks. Annual Review of Sociology, 27, 415-444.
    • (2001) Annual Review of Sociology , vol.27 , pp. 415-444
    • McPherson, M.1    Smith-Lovin, L.2    Cook, J.M.3
  • 32
    • 38849205526 scopus 로고    scopus 로고
    • Predicting product purchase from inferred customer similarity: An autologistic model approach
    • Moon, S.; & Russel, G.J. (2008). Predicting product purchase from inferred customer similarity: an autologistic model approach. Marketing Science, 54, 71-82.
    • (2008) Marketing Science , vol.54 , pp. 71-82
    • Moon, S.1    Russel, G.J.2
  • 33
    • 56349094668 scopus 로고    scopus 로고
    • Application of data mining techniques in customer relationship management: A literature review and classification
    • 10.1016/j.eswa.2008.02.021
    • Ngai, E.W.T.; Xiu, L.; Chau, D.C.K. (2009). Application of data mining techniques in customer relationship management: a literature review and classification. Expert Systems with Applications, 36, 2592-2602.
    • (2009) Expert Systems with Applications , vol.36 , pp. 2592-2602
    • Ngai, E.W.T.1    Xiu, L.2    Chau, D.C.K.3
  • 35
    • 0037412968 scopus 로고    scopus 로고
    • Massively categorical variables: Revealing the information in zip codes
    • 10.1287/mksc.22.1.40.12847
    • Steenburgh, T.J.; & Ainslie, A. (2003). Massively categorical variables: revealing the information in zip codes. Marketing Science, 22, 40-57.
    • (2003) Marketing Science , vol.22 , pp. 40-57
    • Steenburgh, T.J.1    Ainslie, A.2
  • 36
    • 0001880968 scopus 로고    scopus 로고
    • Modelling the distribution of plant species using the autologistic regression model
    • 10.1023/A:1018553807765
    • Wu, H.; & Huffer, F.W. (1997). Modelling the distribution of plant species using the autologistic regression model. Environmental and Ecological Statistics, 4, 49-64.
    • (1997) Environmental and Ecological Statistics , vol.4 , pp. 49-64
    • Wu, H.1    Huffer, F.W.2
  • 37
    • 0042853650 scopus 로고    scopus 로고
    • Modeling interdependent customer preferences
    • 10.1509/jmkr.40.3.282.19240
    • Yang, S.; & Allenby, G.M. (2003). Modeling interdependent customer preferences. Journal of Marketing Research, 40, 282-294.
    • (2003) Journal of Marketing Research , vol.40 , pp. 282-294
    • Yang, S.1    Allenby, G.M.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.