A review of the information-gathering process for the provision of medicines for self-medication via community pharmacies in developing countries

Research in Social and Administrative Pharmacy

Volumn 9, Issue 4, 2013, Pages 370-383

  Brata, Cecilia ^a   Gudka, Sajni ^a   Schneider, Carl R ^b   Everett, Alan ^a   Fisher, Colleen ^c   Clifford, Rhonda M ^a  

^a UNIVERSITY OF WESTERN AUSTRALIA   (Australia)

^b ASTON UNIVERSITY   (United Kingdom)

^c UNIVERSITY OF WESTERN AUSTRALIA   (Australia)

Author keywords

Community pharmacy; Developing countries; Information gathering; Self medication

Indexed keywords

ANAMNESIS; DEVELOPING COUNTRY; HUMAN; INFORMATION GATHERING; INFORMATION PROCESSING; PHARMACY; REVIEW; SELF MEDICATION; SELF-MEDICATION; STATISTICS;

COMMUNITY PHARMACY; DEVELOPING COUNTRIES; INFORMATION GATHERING; SELF-MEDICATION;

COMMUNITY PHARMACY SERVICES; DATA COLLECTION; DEVELOPING COUNTRIES; HUMANS; MEDICAL HISTORY TAKING; SELF MEDICATION;

EID: 84880940620     PISSN: 15517411     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.sapharm.2012.08.001     Document Type: Review

References (51)

1. World Health Organization. The role of the pharmacist in self care and self medication. Available at: Accessed 12.03.12. http://apps.who.int/medicinedocs/pdf/whozip32e/whozip32e.pdf.
2. Agbor M.A., Azodo C.C. Self-medication for oral health problems in Cameroon. Int Dent J 2011, 61:204-209.
3. Awad A.I., Eltayeb I.B., Capps P.A. Self medication practices in Khartoum State, Sudan. Eur J Clin Pharmacol 2006, 62:317-324.
4. Awad A., Eltayeb I., Matowe L., Thalib L. Self-medication with antibiotics and antimalarials in the community of Khartoum State, Sudan. J Pharm Pharm Sci 2005, 8:326-331.
5. Sihavong A., Lundborg C., Syhakhang L., Akkhavong K., Tomson G., Wahlstrom R. Antimicrobial self medication for reproductive tract infections in two provinces in Lao People's Democratic Republic. Sex Transm Infect 2006, 82:182-186.
6. Smith F. The quality of private pharmacy services inlow and middle-income countries: a systematic review. Pharm World Sci 2009, 31:351.
7. Goodman C., Brieger W., Unwin A., Mills A., Meedk S., Greer G. Medicine sellers and malaria treatment in sub-saharan Africa: what do they do and how can their practice be improved. Am J Trop Med Hyg 2007, 77(suppl 6):203-218.
8. Holloway K, van Dijk L. The world medicines situation 2011: Rational use of medicines. Available at: Accessed 30.03.12. http://www.who.int/medicines/areas/policy/world_medicines_situation/WMS_ch14_wRational.pdf.
9. Davidow L.W. Self-care and nonprescription pharmacotherapy. Handbook of Nonprescription Drugs: An Interactive Approach to Self Care 2009, 13-14. American Pharmacists Association, Washington DC. 16th ed. R.R. Berardi, S.P. Ferreri, A.L. Hume (Eds.).
10. International Pharmaceutical Federation. FIP statement of policy on good education practice. Available at: Accessed 02.04.12. http://www.fip.org/www/uploads/database_file.php?id=188%26table_id=
11. World Health Organization. The role of the pharmacist in the health care system. Available at: Accessed 12.03.12. http://apps.who.int/medicinedocs/pdf/h2995e/h2995e.pdf.
12. International Pharmaceutical Federation. Statement of principle self-care including self-medication: The professional role of the pharmacist. Available at: Accessed 02.06.12. http://www.fip.org/www/uploads/database_file.php?id=204%26table_id=
13. Schneider CR. Provision of Non-prescription Medication by Community Pharmacists in Australia [PhD thesis]. Perth, Australia; University of Western Australia;2010.
14. Blenkinsopp A., Paxton P., Blenkinsopp J. Symptoms in the Pharmacy: A Guide to the Management of Common Illness 2009, Wiley-Blackwell, Chichester, West Sussex. 6th ed.
15. Brown L., Isetts B. Patient assessment and consultation. Handbook of Nonprescription Drugs: An Interactive Approach to Self Care 2009, 21-25. American Pharmacists Association, Washington, DC. 16th ed. R.R. Berardi, S.P. Ferreri, A.L. Hume (Eds.).
16. Rantucci M.J. Pharmacists Talking with Patients: A Guide to Patient Counseling 2007, Lippincott Williams Wilkins, Philadelphia, PA. 2nd ed.
17. Azzopardi L.M. Validation Instruments for Community Pharmacy: Pharmaceutical Care for the Third Millenium 2000, Pharmaceutical Products Press, Binghamton, NY.
18. Berardi R.R., Ferreri S.P., Hume A.L., et al. Handbook of Nonprescription Drugs: An Interactive Approach to Self Care 2009, American Pharmacists Association, Washington DC. 16th ed.
19. Allen B, Suveges L. Standards of practice-nonprescription drugs: a report to the National Association of Pharmacy Regulatory Authorities. 1995. Available at: Accessed 12.03.12. http://www.nbpharmacists.ca/LinkClick.aspx?fileticket=0aFO5KD5bSI%253D%26tabid=261%26mid=69.
20. Pharmaceutical Society of Australia. Standards for the provision of pharmacy medicines and pharmacist only medicines in community pharmacy. Available at: Accessed 12.03.12. http://www.psa.org.au/download/standards/s2s3-standards.pdf.
21. Pray W.S. Non Prescription Product Therapeutics 2006, Lippincott Williams Wilkins, Philadelphia, PA. 2nd ed.
22. The National Association of Pharmacy Regulatory Authorities. Supplemental Standards of Practice for Scheduled II and III Drugs. Available at: Accessed 12.03.12. http://napra.ca/Content_Files/Files/SupplementalStandardsofPracticeIIandIII-June2005.pdf.
23. World Bank. Country and Lending Groups. Available at: Accessed 08.10.11. http://data.worldbank.org/about/country-classifications/country-and-lending-groups.
24. Watson M., Norris P., Granas A. A systematic review of the use of simulated patients and pharmacy practice research. Int J Pharm Pract 2006, 14:83-93.
25. Saengcharoen W., Chongsuvivatwong V., Lerkiatbundit S., Wongpoowarak P. Factors influencing dispensing of antibiotics for upper respiratory infections among Southern Thai community pharmacists. J Clin Pharm Ther 2008, 33:123-129.
26. Saengcharoen W., Lerkiatbundit S. Practice and attitudes regarding the management of childhood diarrhoea among pharmacies in Thailand. Int J Pharm Pract 2010, 18:323-331.
27. Chalker J., Chuc N.T.K., Falkenberg T., Do N.T., Tomson G. STD management by private pharmacies in Hanoi: practice and knowledge of drug sellers. Sex Transm Infect 2000, 76:299-302.
28. Chuc N.T.K., Larsson M., Falkenberg T., Do N.T., Binh N.T., Tomson G.B. Management of childhood acute respiratory infections at private pharmacies in Vietnam. Ann Pharmacother 2001, 35:1283-1288.
29. Duong D.V., Le T.V., Binns C.W. Diarrhoea management by pharmacy staff in retail pharmacies in Hanoi, Vietnam. Int J Pharm Pract 1997, 5:97-100.
30. Larsson M., Binh N.T., Tomson G., Chuc N.T., Falkenberg T. Private pharmacy staff in Hanoi dispensing steroids-theory and practice. Pharm Pract 2006, 4(2):60-67. Available at:, Accessed 12.11.11. http://www.pharmacypractice.org/vol04/pdf/060-067-en.pdf.
31. Puspitasari H., Faturrohmah A., Hermansyah A. Do Indonesian community pharmacy workers respond to antibiotics requests appropriately. Trop Med Int Health 2011, 16:840-846.
32. Sarriff A. A survey of patient-orientated services in community pharmacy practice in Malaysia. J Clin Pharm Ther 1994, 19:57-60.
33. Aktekin M., Erozgen C., Donmez L. Pharmacy approach to a case of acute diarrhoea with dehydration in Antalya, Turkey. Public Health 1998, 112:323-326.
34. Wachter D.A., Joshi M.P., Rimal B. Antibiotic dispensing by drug retailers in Kathmandu, Nepal. Trop Med Int Health 1999, 4:782-788.
35. Kafle K.K., Madden J.M., Shrestha A.D., et al. Can licensed drug sellers contribute to safe motherhood? a survey of the treatment of pregnancy-related anaemia in Nepal. Soc Sci Med 1996, 42:1577-1588.
36. Van Sickle D. Management of asthma at private pharmacies in India. Int J Tuberc Lung Dis 2006, 10:1386-1392.
37. Kwena Z.A., Sharma A., Muga C., Wamae N., Bukusi E.A. Management of simulated patients with sexually transmitted infections by staff of retail pharmacies in Kibera slums of Nairobi. East Afr Med J 2008, 85:419-424.
38. Leiva A., Shaw M., Paine K., Manneh K., McAdam K., Mayaud P. Management of sexually transmitted diseases in urban pharmacies in The Gambia. Int J STD AIDS 2001, 12:444-452.
39. Nyazema N., Viberg N., Khoza S., et al. Low sale of antibiotics without prescription: a cross-sectional study in Zimbabwean private pharmacies. J Antimicrob Chemother 2007, 59:718-726.
40. Sokar-Todd H.B., Smith F. Management of diarrhoea at community pharmacies in Alexandria. J Soc Adm Pharm 2003, 20:32-38.
41. Sallam S., Khallafallah N., Ibrahim N., Okasha A. Pharmacoepidemiological study of self-medication in adults attending pharmacies in Alexandria, Egypt. East Mediterr Health J 2009, 15(3):683-691.
42. Kagashe G.A.B., Minzi O., Matowe L. An assessment of dispensing practices in private pharmacies in Dar-es-Salaam, Tanzania. Int J Pharm Pract 2011, 19:30-35.
43. Toovey S. Malaria chemoprophylaxis advice: survey of South African community pharmacists' knowledge and practices. J Travel Med 2006, 13:161-165.
44. Bornman S., Truter I., Venter D.J.L. Public perception of community pharmacists in South Africa: a preliminary study. Health SA Gesondheid 2006, 11:27-40.
45. Becker D., Garcia S.G., Ellertson C. Do Mexico city pharmacy workers screen women for health risks when they sell oral contraceptive pills over-the-counter. Contraception 2004, 69:295-299.
46. Kroeger A., Ochoa H., Arana B., Diaz A., Rizzo N., Flores W. Inadequate drug advice in the pharmacies of Guatemala and Mexico: the scale of the problem and explanatory factors. Ann Trop Med Parasitol 2001, 95:605-616.
47. Chee G, Borowitz M, Barraclough A. Private sector health care in Indonesia. Health System 20/20 2009. Available at: Accessed 12.03.12. http://www.healthsystems2020.org/content/resource/detail/2355/.
48. Schneider C.R., Everett A.W., Geelhoed E., Kendall P.A., Clifford R.M. Measuring the assessment and counseling provided with the supply of nonprescription asthma reliever medication: a simulated patient study. Ann Pharmacother 2009, 43:1512-1518.
49. Queddeng K., Chaar B., Williams K. Emergency contraception in Australian community pharmacies: a simulated patient study. Contraception 2011, 83:176-182.
50. Watson M.C., Hart J., Johnston M., Bond C.M. Exploring the supply of non-prescription medicines from community pharmacies in Scotland. Pharm World Sci 2008, 30:526-535.
51. Driesen A., Vandenplas Y. How do pharmacists manage acute diarrhoea in an 8-month-old baby? A simulated client study. Int J Pharm Pract 2009, 17:215-220.