Leveraging the crowd: How 48,000 users helped improve Lync performance

IEEE Software

Volumn 30, Issue 4, 2013, Pages 38-45

  Musson, Robert ^d   Richards, Jacqueline ^a   Fisher, Danyel ^a   Bird, Christian ^a   Bussone, Brian ^b   Ganguly, Sandipan ^c  

^a UNIVERSITY OF SOUTH FLORIDA   (United States)

^b MICHIGAN TECHNOLOGICAL UNIVERSITY   (United States)

^c ARIZONA STATE UNIVERSITY   (United States)

^d NONE

Author keywords

data analysis; data collection; performance monitoring; software analytics; software data visualization; software performance

Indexed keywords

COLLABORATIVE SOFTWARES; CONTROLLED ENVIRONMENT; DATA COLLECTION; HETEROGENEOUS ENVIRONMENTS; PERFORMANCE MONITORING; SOFTWARE DATA; SOFTWARE PERFORMANCE; TRADITIONAL TECHNIQUES;

CUSTOMER SATISFACTION; DATA REDUCTION; DATA VISUALIZATION; GROUPWARE;

APPLICATION PROGRAMS;

EID: 84880056075     PISSN: 07407459     EISSN: None     Source Type: Journal    
DOI: 10.1109/MS.2013.67     Document Type: Article

References (2)

1. A. Avritzer and E. Weyuker, "The Automatic Generation of Load Test Suites and the Assessment of the Resulting Software," IEEE Trans. Software Eng., vol. 21, no. 9, 1995, pp. 705-716.
2. G. Kiczales et al., "Aspect-Oriented Programming," Proc. European Conf. Object Oriented Programming (ECOOP 97), Springer, 1997, pp. 327-353.