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Volumn 5, Issue 4, 2013, Pages 153-157

Consumer assessment of healthcare providers and systems survey: Implications for the primary care physician

Author keywords

Core measures; Healthcare reform; Patient care experience; PhysicianCompare

Indexed keywords

ARTICLE; CLINICAL ASSESSMENT TOOL; CLINICIAN AND GROUP LEVEL CONSUMER ASSESSMENT OF HEALTH CARE PROVIDERS AND SYSTEMS SURVEY; CONSUMER; GENERAL PRACTITIONER; HEALTH CARE PERSONNEL; HEALTH CARE PLANNING; HEALTH CARE QUALITY; HEALTH SURVEY; HUMAN; MEDICAID; MEDICAL ASSESSMENT; MEDICARE; PRACTICE GUIDELINE; PRIORITY JOURNAL; REIMBURSEMENT; SCORING SYSTEM;

EID: 84879593677     PISSN: 1877573X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.osfp.2013.03.001     Document Type: Article
Times cited : (4)

References (13)
  • 1
    • 84879560792 scopus 로고    scopus 로고
    • Good for Health, Good for Business: The Case for Measuring Patient Experience of Care. Aligning forces for quality. Available at. Accessed July 30, 2012.
    • Good for Health, Good for Business: The Case for Measuring Patient Experience of Care. Aligning forces for quality. Available at. Accessed July 30, 2012. http://c354245.r45.cf1.rackcdn.com/Case%20for%20Patient%20Experience.pdf.
  • 2
    • 84879590738 scopus 로고    scopus 로고
    • Centers for Medicare & Medicaid Services. Quality Assurance Guidelines. HCAHPS: Hospital Care Quality Information from the Consumer Perspective Web site. Available at. Published February 2009. Accessed August 10, 2012.
    • Centers for Medicare & Medicaid Services. Quality Assurance Guidelines. HCAHPS: Hospital Care Quality Information from the Consumer Perspective Web site. Available at. Published February 2009. Accessed August 10, 2012. http://www.hcahpsonline.org/files/hcahps%20QAG%20V4%200_1.pdf.
  • 3
    • 84879576911 scopus 로고    scopus 로고
    • HCAHPS Fact Sheet. HCAHPS: Hospital Care Quality Information from the Consumer Perspective Web site. Available at. Published May 2012. Accessed August 12, 2012.
    • HCAHPS Fact Sheet. HCAHPS: Hospital Care Quality Information from the Consumer Perspective Web site. Available at. Published May 2012. Accessed August 12, 2012. http://www.hcahpsonline.org/files/HCAHPS%20Fact%20Sheet%20May%202012.pdf.
  • 4
    • 84879572249 scopus 로고    scopus 로고
    • CG-CAHPS Survey Fact Sheet. Avatar International. Available at. Accessed July 30, 2012.
    • CG-CAHPS Survey Fact Sheet. Avatar International. Available at. Accessed July 30, 2012. http://www.cgcahps.com/cg_cahps_fact_sheet.pdf.
  • 5
    • 84879558791 scopus 로고    scopus 로고
    • CG-CAHPS: What Physician Groups Need to Know. Association for Patient Experience Web site. Available at. Accessed August 20, 2012.
    • Shaller D. CG-CAHPS: What Physician Groups Need to Know. Association for Patient Experience Web site. Available at. Accessed August 20, 2012. http://www.patient-experience.org/Education---Research/Articles/CG-CAHPS--Why-These-Should-be-on-Your-Radar.aspx.
    • Shaller, D.1
  • 6
    • 84879575669 scopus 로고    scopus 로고
    • Getting to Know CG-CAHPS Surveys: Three Versions Point to Future.
    • Available at. Accessed August 10, 2012.
    • Shaller D. Getting to Know CG-CAHPS Surveys: Three Versions Point to Future. Association for Patient Experience. Available at. Accessed August 10, 2012. https://www.patient-experience.org/education-research/articles/getting-to-know-CG-CAHPS-Survey.aspx.
    • Association for Patient Experience.
    • Shaller, D.1
  • 7
    • 84879569212 scopus 로고    scopus 로고
    • Implementing CG-CAPHS: Issues and strategies.
    • Updated December 2011. Accessed August 12, 2012.
    • Shaller D. Implementing CG-CAPHS: Issues and strategies. Agency for Healthcare Research and Quality Web site. Updated December 2011. Accessed August 12, 2012. http://www.ahrq.gov/about/annualconf11/crofton_edgman_hays_ricketts_rybowski_shaller/shaller.htm.
    • Agency for Healthcare Research and Quality Web site.
    • Shaller, D.1
  • 8
    • 84879580767 scopus 로고    scopus 로고
    • Patient-centered medical home recognition tools: A comparison of ten surveys' content and operational details.
    • Available at. Published May 2011. Accessed August 20, 2012.
    • Burton R, Devers K, Berenson R. Patient-centered medical home recognition tools: A comparison of ten surveys' content and operational details. Centers for Medicare & Medicaid Services Web site. Available at. Published May 2011. Accessed August 20, 2012. http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/Reports/downloads/Burton_PCMH_Recognition_Tools_May_2011.pdf.
    • Centers for Medicare & Medicaid Services Web site.
    • Burton, R.1    Devers, K.2    Berenson, R.3
  • 9
    • 84879576997 scopus 로고    scopus 로고
    • RTI International and Telligen. Acountable Care Organization 2012 Program Analysis. Centers for Medicare & Medicaid Services Web site. Available at. Published December 12, 2011. Accessed August 13, 2012.
    • RTI International and Telligen. Acountable Care Organization 2012 Program Analysis. Centers for Medicare & Medicaid Services Web site. Available at. Published December 12, 2011. Accessed August 13, 2012. http://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/sharedsavingsprogram/Downloads/ACO_QualityMeasures.pdf.
  • 10
    • 84879584190 scopus 로고    scopus 로고
    • Patient Satisfaction/Experience. American Medical Association Web site. Available at. Accessed August 11, 2012.
    • Patient Satisfaction/Experience. American Medical Association Web site. Available at. Accessed August 11, 2012. http://www.ama-assn.org/ama/pub/physician-resources/practice-management-center/practice-operations/patient-satisfaction-experience.page.
  • 11
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    • Shaller Consulting Group.
    • Robert Wood Johnson Foundation Web site. Available at. Accessed August 12, 2012.
    • Shaller Consulting Group. A tale of three practices: How medical groups are improving the patient experience. Robert Wood Johnson Foundation Web site. Available at. Accessed August 12, 2012. http://forces4quality.org/tale-three-practices-how-medical-groups-are-improving-patient-experience.
    • A tale of three practices: How medical groups are improving the patient experience.
  • 12
    • 84879568169 scopus 로고    scopus 로고
    • Leverage existing efforts or use a centralized approach? Two strategies for community-wide implementation of CAHPS clinician and group survey. Available at. Accessed August 13, 2012.
    • Leverage existing efforts or use a centralized approach? Two strategies for community-wide implementation of CAHPS clinician and group survey. Available at. Accessed August 13, 2012. http://www.rwjf.org/content/dam/web-assets/2010/07/leverage-existing-efforts-or-use-a-centralized-approach.
  • 13
    • 84879595140 scopus 로고    scopus 로고
    • CAHPS: The CAHPS Clinician and Group Database. Available at. Accessed January 16, 2013.
    • CAHPS: The CAHPS Clinician and Group Database. Available at. Accessed January 16, 2013. http://cahps.ahrq.gov/clinician_group/cgsurvey/cahps_clinician_group_database_report.pdf.


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.