Supply chain risk management and organisational decision making: A case study of a major Japanese automotive firm

International Journal of Services and Operations Management

Volumn 15, Issue 3, 2013, Pages 293-312

  Shimizu, Takashi ^a   Park, Youngwon ^a   Hong, Paul ^b  

^a UNIVERSITY OF TOKYO   (Japan)

^b UNIVERSITY OF TOLEDO   (United States)

Author keywords

Automotive firm; Car company; Claim management; Compliance; Customer claim; Decision making; Japan; Operations management; Organisational decision making; Organisational process; Recall; Risk management; Service management; Supply chain management; Supply chain risk management

Indexed keywords

EID: 84879338022     PISSN: 17442370     EISSN: 17442389     Source Type: Journal    
DOI: 10.1504/IJSOM.2013.054444     Document Type: Article

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