The aligning forces for quality experience: Lessons on getting consumers involved in health care improvements

Health Affairs

Volumn 32, Issue 6, 2013, Pages 1092-1100

  Mende, Susan ^a   Roseman, Deborah ^b  

^a ROBERT WOOD JOHNSON FOUNDATION   (United States)

^b GEORGE WASHINGTON UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; COMMUNITY; CONSUMER; DECISION MAKING; EXPERIENCE; HEALTH CARE; HEALTH CARE PLANNING; HEALTH CARE QUALITY; HEALTH INSURANCE; HUMAN; INFORMATION DISSEMINATION;

CONSUMER ISSUES; QUALITY OF CARE;

COMMUNITY HEALTH SERVICES; CONSUMER PARTICIPATION; HEALTH CARE COALITIONS; HEALTHCARE DISPARITIES; HUMANS; QUALITY ASSURANCE, HEALTH CARE;

EID: 84879263647     PISSN: 02782715     EISSN: 15445208     Source Type: Journal    
DOI: 10.1377/hlthaff.2012.1079     Document Type: Article

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