Lessons learned from implementation of computerized provider order entry in 5 community hospitals: A qualitative study

BMC Medical Informatics and Decision Making

Volumn 13, Issue 1, 2013, Pages

  Simon, Steven R ^a,b   Keohane, Carol A ^b   Amato, Mary ^b,c   Coffey, Michael ^d   Cadet, Bismarck ^e   Zimlichman, Eyal ^b   Bates, David W ^b  

^a VA BOSTON HEALTHCARE SYSTEM   (United States)

^b BRIGHAM AND WOMEN S HOSPITAL   (United States)

^c MASSACHUSETTS COLLEGE OF PHARMACY AND HEALTH SCIENCES   (United States)

^d North Shore Physicians Group   (United States)

^e Winchester Hospital   (United States)

Author keywords

Clinical decision support; Meaningful use; Quality of care; Transformation

Indexed keywords

ARTICLE; ATTITUDE TO COMPUTERS; COMMUNITY HOSPITAL; FEMALE; HEALTH PERSONNEL ATTITUDE; HOSPITAL INFORMATION SYSTEM; HOSPITAL PERSONNEL; HUMAN; MALE; ORGANIZATION AND MANAGEMENT; QUALITATIVE RESEARCH;

ATTITUDE OF HEALTH PERSONNEL; ATTITUDE TO COMPUTERS; FEMALE; HOSPITALS, COMMUNITY; HUMANS; MALE; MEDICAL ORDER ENTRY SYSTEMS; PERSONNEL, HOSPITAL; QUALITATIVE RESEARCH;

EID: 84879220197     PISSN: None     EISSN: 14726947     Source Type: Journal    
DOI: 10.1186/1472-6947-13-67     Document Type: Article

References (30)

1. The impact of CPOE medication systems' design aspects on USABILITY, workflow and medication orders. Khajouei R, Jaspers MW, Methods Inf Med 2010 49 1 3 19582333
2. The effect of computerized provider order entry systems on clinical care and work processes in emergency departments: a systematic review of the quantitative literature. Georgiou A, Prgomet M, Paoloni R, Creswick N, Hordern A, Walter S, Westbrook J, Ann Emerg Med 2013 61 6 644 653 10.1016/j.annemergmed. 2013.01.028 23548404
3. The effectiveness of integrated health information technologies across the phases of medication management: a systematic review of randomized controlled trials. McKibbon KA, Lokker C, Handler SM, Dolovich LR, Holbrook AM, O'Reilly D, Tamblyn R, Hemens BJ, Basu R, Troyan S, J Am Med Inform Assoc 2012 19 1 22 30 10.1136/amiajnl-2011-000304 21852412
4. The impact of computerized provider order entry systems on medical-imaging services: a systematic review. Georgiou A, Prgomet M, Markewycz A, Adams E, Westbrook JI, J Am Med Inform Assoc 2011 18 3 335 340 10.1136/amiajnl-2010-000043 21385821
5. Return on investment for a computerized physician order entry system. Kaushal R, Jha AK, Franz C, Glaser J, Shetty KD, Jaggi T, Middleton B, Kuperman GJ, Khorasani R, Tanasijevic M, J Am Med Inform Assoc 2006 13 3 261 266 10.1197/jamia.M1984 16501178
6. Systematic review: impact of health information technology on quality, efficiency, and costs of medical care. Wu S, Chaudhry B, Wang J, Maglione M, Mojica W, Roth E, Morton SC, Shekelle PG, Ann Intern Med 2006 144 10 742 752 10.7326/0003-4819-144-10-200605160-00125 16702590
7. Does computerized provider order entry reduce prescribing errors for hospital inpatients? a systematic review. Reckmann MH, Westbrook JI, Koh Y, Lo C, Day RO, J Am Med Inform Assoc 2009 16 5 613 623 10.1197/jamia.M3050 19567798
8. Use of electronic health records in U.S. Hospitals. Jha AK, DesRoches CM, Campbell EG, Al E, N Engl J Med 2009 360 16 1628 1638 10.1056/NEJMsa0900592 19321858
9. Stimulating the adoption of health information technology. Blumenthal D, N Engl J Med 2009 360 15 1477 1479 10.1056/NEJMp0901592 19321856
10. Providers speed Up rates of live installations and adoption of meaningful Use certified CPOE [ http://www.klasresearch.com/News/PressRoom/2011/CPOE ]
11. Impact of vendor computerized physician order entry in community hospitals. Leung AA, Keohane C, Amato M, Simon SR, Coffey M, Kaufman N, Cadet B, Schiff G, Zimlichman E, Seger DL, J Gen Intern Med 2012 27 7 801 807 10.1007/s11606-012-1987-7 22271271
12. Adverse drug event rates in six community hospitals and the potential impact of computerized physician order entry for prevention. Hug BL, Witkowski DJ, Sox CM, Keohane CA, Seger DL, Yoon C, Matheny ME, Bates DW, J Gen Intern Med 2010 25 1 31 38 10.1007/s11606-009-1141-3 19894081
13. Assessing the level of healthcare information technology adoption in the United States: a snapshot. Poon EG, Jha AK, Christino M, Honour MM, Fernandopulle R, Middleton B, Newhouse J, Leape L, Bates DW, Blumenthal D, BMC Med Inform Decis Mak 2006 6 1 1 10.1186/1472-6947-6-1 16396679
14. Clinical information technologies and inpatient outcomes: a multiple hospital study. Amarasingham R, Plantinga L, Diener-West M, Gaskin DJ, Powe NR, A Int Med 2009 169 2 108 114 10.1001/archinternmed.2008.520
15. Immersion/crystallization. Borkan J, Doing qualitative research Thousand Oaks, CA: Sage Publications, Crabtree B, Miller W, 2 1999
16. Hartz E, Meaningful Use case study. Eastern Maine Medical Center-2008 davies organizational award winner 2010 stories of success case study selection 2011
17. Overcoming barriers to adopting and implementing computerized physician order entry systems in U.S. Hospitals. Poon EG, Blumenthal D, Jaggi T, Honour MM, Bates DW, Kaushal R, Health Aff (Millwood) 2004 23 4 184 190 10.1377/hlthaff.23.4.184
18. Assessing the anticipated consequences of computer-based provider order entry at three community hospitals using an open-ended, semi-structured survey instrument. Sittig DF, Ash JS, Guappone KP, Campbell EM, Dykstra RH, Int J Med Inform 2008 77 7 440 447 10.1016/j.ijmedinf.2007.08.005 17931963
19. The extent and importance of unintended consequences related to computerized provider order entry. Ash JS, Sittig DF, Poon EG, Guappone K, Campbell E, Dykstra RH, J Am Med Inform Assoc 2007 14 4 415 423 10.1197/jamia.M2373 17460127
20. Electronic health information system implementation models-a review. Logan J, Stud Health Technol Inform 2012 178 117 123 22797029
21. Organizational issues in the implementation and adoption of health information technology innovations: an interpretative review. Cresswell K, Sheikh A, Int J Med Inform 2013 82 5 73 e86 10.1016/j.ijmedinf.2012.10.007 23146626
22. Ten key considerations for the successful implementation and adoption of large-scale health information technology. Cresswell KM, Bates DW, Sheikh A, J Am Med Inform Assoc 2013 20 e1 9 e13 10.1136/amiajnl-2013-001684 23599226
23. Systematic review of factors influencing the adoption of information and communication technologies by healthcare professionals. Gagnon M-P, Desmartis M, Labrecque M, Car J, Pagliari C, Pluye P, Frémont P, Gagnon J, Tremblay N, Légaré F, J Med Syst 2012 36 1 241 277 10.1007/s10916-010-9473- 4 20703721
24. Factors that promote or inhibit the implementation of e-health systems: an explanatory systematic review. Mair FS, May C, O'Donnell C, Finch T, Sullivan F, Murray E, Bull World Health Organ 2012 90 5 357 364 10.2471/BLT.11.099424 22589569
25. Organization-wide adoption of computerized provider order entry systems: a study based on diffusion of innovations theory. Rahimi B, Timpka T, Vimarlund V, Uppugunduri S, Svensson M, BMC Med Inform Decis Mak 2009 9 1 52 10.1186/1472-6947-9-52 20043843
26. Characteristics of CPOE systems and obstacles to implementation that physicians believe will affect adoption. Singh D, Spiers S, Beasley BW, South Med J 2011 104 6 418 10.1097/SMJ.0b013e31821a7f80 21886031
27. Hospital computerized provider order entry adoption and quality: an examination of the United States. Kazley AS, Diana ML, Health Care Manage Rev 2011 36 1 86 94 10.1097/HMR.0b013e3181c8b1e5 21157234
28. IOM (Institute of Medicine), Health IT and patient safety: building safer systems for better care Washington DC: The National Academies Press 2012
29. Consolidated criteria for reporting qualitative research (COREQ): a 32-item checklist for interviews and focus groups. Tong A, Sainsbury P, Craig J, Int J Qual Health Care 2007 19 6 349 357 10.1093/intqhc/mzm042 17872937
30. Strategies for ensuring trustworthiness in qualitative research projects. Shenton AK, Educ Inf 2004 22 2 63 75