Assessing culturally competent diabetes care with unannounced standardized patients

Family Medicine

Volumn 45, Issue 6, 2013, Pages 400-408

  Kutob, Randa M ^a   Bormanis, John ^b   Crago, Marjorie ^a   Senf, Janet ^a   Gordon, Paul ^a   Shisslak, Catherine M ^a  

^a UNIVERSITY OF ARIZONA   (United States)

^b Independent health care   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

AMBULATORY CARE; ATTITUDE TO HEALTH; CLINICAL COMPETENCE; CULTURAL FACTOR; DIABETES MELLITUS, TYPE 2; DOCTOR PATIENT RELATION; ETHNOLOGY; FEMALE; GENERAL PRACTICE; HEALTH PERSONNEL ATTITUDE; HUMAN; MALE; MEXICAN AMERICAN; PROCEDURES; UNITED STATES; ARTICLE; HISPANIC; METHODOLOGY; NON INSULIN DEPENDENT DIABETES MELLITUS;

ATTITUDE OF HEALTH PERSONNEL; ATTITUDE TO HEALTH; CLINICAL COMPETENCE; CULTURAL CHARACTERISTICS; DIABETES MELLITUS, TYPE 2; FAMILY PRACTICE; FEMALE; HUMANS; MALE; MEXICAN AMERICANS; OFFICE VISITS; PHYSICIAN-PATIENT RELATIONS; UNITED STATES;

EID: 84878864609     PISSN: 07423225     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (47)

1. Canto JG, Allison JJ, Kiefe CI, et al. Relation of race and sex to the use of reperfusion therapy in Medicare beneficiaries with acute myocardial infarction. N Engl J Med 2000;342(15):1094-1100.
2. Vaccarino V, Rathore SS, Wenger NK, et al. Sex and racial differences in the management of acute myocardial infarction, 1994 through 2002. N Engl J Med 2005;353(7):671-682.
3. Yancy CW, Wang TY, Ventura HO, et al. The Coalition to Reduce Racial and Ethnic Disparities in Cardiovascular Disease Outcomes (CREDO): why CREDO matters to cardiologists. J Am Coll Cardiol 2011;57(3):245-252.
4. Anderson KO, Green CR, Payne R. Racial and ethnic disparities in pain: causes and consequences of unequal care. J Pain 2009;10(12):1187-1204.
5. Morris AM, Rhoads KF, Stain SC, Birkmeyer JD. Understanding racial disparities in cancer treatment and outcomes. J Am Coll Surg 2011;211(1):105-113.
6. Todd KH, Samaroo N, Hoffman JR. Ethnicity as a risk factor for inadequate emergency department analgesia. JAMA 1993;269(12): 1537-1539.
7. Uscher-Pines L, Maurer J, Harris KM. Racial and ethnic disparities in uptake and location of vaccination for 2009-H1N1 and seasonal influenza. Am J Public Health 2011;101(7): 1252-1255.
8. Smedley BD, Stith AY, Nelson AR, eds. Unequal treatment: confronting racial and ethnic disparities in health care. Washington, DC: National Academy Press, 2003.
9. Irgit K, Nelson CL. Defining racial and ethnic disparities in THA and TKA. Clin Orthop Relat Res 2011;469(7):1817-1823.
10. HHS action plan to reduce racial and ethnic health disparities: a nation free of disparities in health and health care. Washington, DC: HHS, 2011. Available at http://minorityhealth.hhs.gov/npa/fles/Plans/HHS/HHS_Plan_com-plete.pdf. Accessed March 20, 2012.
11. CDC Health Disparities and Inequalities Report-United States, 2011. MMWR 2011;60(Suppl):1-114.
12. Ginde AA, Espinola JA, Camargo CA. Improved overall trends but persistent racial disparities in emergency department visits for acute asthma, 1993-2005. J Allergy Clin Immunol 2008;122(2):313-318.
13. Beck RS, Daughtridge R, Sloane PD. Physician-patient communication in the primary care offce: a systematic review. J Am Board Fam Pract 2002;15(1):25-38.
14. Hall JA, Roter DL. Physician-patient communication. In: Friedman HS, Silver RC, eds. Foundations of health psychology. New York: Oxford University Press, 2007:325-357.
15. Stewart MA. Effective physician-patient communication and health outcomes: a review. CMAJ 1995;152(9):1423-1433.
16. Schillinger D, Piette J, Grumbach K, et al. Closing the loop: physician communication with diabetic patients who have low health literacy. Arch Intern Med 2003;163(1):83-90.
17. Piette JD, Schillinger D, Potter MB, Heisler M. Dimensions of patient-provider communication and diabetes self-care in an ethnically diverse population. J Gen Intern Med 2003;18(8):624-633.
18. Diabetes data and trends. Centers for Disease Control and Prevention. Department of Health and Human Resources, 2011.Avail-able at http://www.cdc.gov/diabetes/statistics/prev/national/fgpersons.htm. Accessed April 2, 2012.
19. National Diabetes Fact Sheet: National estimates and general information on diabetes and prediabetes in the United States, 2011. Atlanta: US Department of Health and Human Services, Centers for Disease Control and Prevention, 2011. Available at http://www.cdc.gov/diabetes/pubs/pdf/ndfs_2011.pdf. Accessed April 30, 2012.
20. National Diabetes Statistics Fact Sheet: General information and national estimates on diabetes in the United States, 2005. Bethesda, MD, 2005. Available at http://www.cdc.gov/diabetes/pubs/pdf/ndfs_2005.pdf. Accessed December 12, 2009.
21. Peek ME, Cargill A, Huang ES. Diabetes health disparities: a systematic review of health care interventions. Med Care Res Rev 2007;64(5 Suppl):101S-156S.
22. National Healthcare Disparities Report. Rock-ville, MD: US Agency for Healthcare Research and Quality, July 2003. Available at http://archive.ahrq.gov/qual/nhdr03/nhdr03.htm. Accessed January 10, 2010.
23. The effect of intensive treatment of diabetes on the development and progression of long-term complications in insulin-dependent diabetes mellitus. The Diabetes Control and Complications Trial Research Group. N Engl J Med 1993;329(14):977-986.
24. Anderson LM, Scrimshaw SC, Fullilove MT, Fielding JE, Normand J. Culturally competent health care systems. A systematic review. Am J Prev Med 2003;24(3 Suppl):68-79.
25. Betancourt JR, Green AR, Carrillo JE, Ananeh-Firempong O. Defining cultural competence: a practical framework for addressing racial/ ethnic disparities in health and health care. Public Health Rep 2003;118(4):293-302.
26. Brach C, Fraser I. Can cultural competency reduce racial and ethnic health disparities? A review and conceptual model. Med Care Res Rev 2000;57 Suppl 1:181-217.
27. Beullens J, Rethans JJ, Goedhuys J, Buntinx F. The use of standardized patients in research in general practice. Fam Pract 1997;14(1):58-62.
28. Howley L, Szauter K, Perkowski L, Clifton M, McNaughton N. Quality of standardized patient research reports in the medical education literature: review and recommendations. Med Educ 2008;42(4):350-358.
29. Kleinman A. Patient and healers in the context of culture. Berkley, CA: University of California Press, 1980.
30. Krane NK, Anderson D, Lazarus CJ. Physician practice behavior and practice guidelines: using unannounced standardized patients to gather data. J Gen Intern Med 2009;24(1):53-56.
31. Stillman PL, Brown DR, Redfeld DL, Sabersin DL. Construct validation of the Arizona Clinical Interview Rating Scale. Educational and Psychological Measurement 1977;31:1031-1039.
32. Brown SA, Hanis CL. Culturally competent diabetes education for Mexican Americans: the Starr County Study. Diabetes Educ 1999;25(2):226-236.
33. Brown SA, Harrist RB, Villagomez ET, Se-gura M, Barton SA, Hanis CL. Gender and treatment differences in knowledge, health beliefs, and metabolic control in Mexican Americans with type 2 diabetes. Diabetes Educ 2000;26(3):425-438.
34. Brown SA, Upchurch SL, Garcia AA, Barton SA, Hanis CL. Symptom-related self-care of Mexican Americans with type 2 diabetes: preliminary findings of the Starr County Diabetes Education Study. Diabetes Educ 1998;24(3):331-339.
35. Alcozer F. Secondary analysis of perceptions and meanings of type 2 diabetes among Mexican American women. Diabetes Educ 2000;26(5):785-795.
36. Wheeler BA, Boenicke C, Teasdale TA, Schneider V F, Holcomb JD. Prevalence and patterns of herbal medication usage in self-treatment of symptoms in Mexican American patients with type 2 diabetes mellitus. Texas Journal of Rural Health 2001;19:18-28.
37. Stintzing FC, Carle R. Cactus stems (Opuntia sp.): a review on their chemistry, technology, and uses. Mol Nutr Food Res 2005;49(2):175-194.
38. van Dulmen AM, Verhaak PF, Bilo HJ. Shifts in doctor-patient communication during a series of outpatient consultations in non-insulin-dependent diabetes mellitus. Patient Educ Couns 1997;30(3):227-237.
39. Kutob RM, Senf JH, Harris JM. Teaching culturally effective diabetes care: results of a randomized controlled trial. Fam Med 2009;41(3):167-174.
40. Berlin E, Fowkes W. A teaching framework for cross-cultural health care. West J Med 1982;139:934-938.
41. Kobylarz FA, Heath JM, Like RC. The ETHNIC(S) mnemonic: a clinical tool for ethnogeriatric education. J Am Geriatr Soc 2002;50(9):1582-1589.
42. Pfeiffer C, Madray H, Ardolino A, Willms J. The rise and fall of students' skill in obtaining a medical history. Med Educ 1998;32(3):283-288.
43. Epple C, Wright AL, Joish VN, Bauer M. The role of active family nutritional support in Navajos' type 2 diabetes metabolic control. Diabetes Care 2003;26(10):2829-2834.
44. Wen LK, Parchman ML, Shepherd MD. Family support and diet barriers among older Hispanic adults with type 2 diabetes. Fam Med 2004;36(6):423-430.
45. Shilts MK, Horowitz M, Townsend MS. Goal setting as a strategy for dietary and physical activity behavior change: a review of the literature. Am J Health Promot 2004;19(2):81-93.
46. Knowler WC, Barrett-Connor E, Fowler SE, et al. Reduction in the incidence of type 2 diabetes with lifestyle intervention or metformin. N Engl J Med 2002;346(6):393-403.
47. West DS, DiLillo V, Bursac Z, Gore SA, Greene PG. Motivational interviewing improves weight loss in women with type 2 diabetes. Diabetes Care 2007;30(5):1081-7. Standards of medical care in diabetes-2012. Diabetes Care 2012;35:S11-S63.