Lessons learnt from the applications of QFD to the definition of complex systems

16th Annual International Symposium of the International Council on Systems Engineering, INCOSE 2006

Volumn 1, Issue , 2006, Pages 775-787

  Hari, Amihud ^a   Kasser, Joseph E ^a   Weiss, Menachem P ^b  

^a UNIVERSITY OF SOUTH AUSTRALIA   (Australia)

^b TECHNION ISRAEL INSTITUTE OF TECHNOLOGY   (Israel)

Author keywords

Case study; Customers needs; Lessons learned; New product definition (NPD); Performance based specification (PBS); Quality function deployment (QFD); Requirements

Indexed keywords

CUSTOMERS NEEDS; LESSONS LEARNED; NEW-PRODUCT DEFINITION (NPD); PERFORMANCE BASED SPECIFICATIONS; QUALITY FUNCTION DEPLOYMENTS (QFD); REQUIREMENTS;

SYSTEMS ENGINEERING;

QUALITY FUNCTION DEPLOYMENT;

EID: 84878795247     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (20)

1. Avison, D. and Fitzgerald, G., Information Systems Development: Methodologies, Techniques and Tools, McGraw-Hill Education (UK), 2003.
2. Bentley, C., PRINCE 2 A Practical Handbook, Butterworth Heinemann, 1997.
3. Checkland, P., Systems Thinking, Systems Practice, John Wiley & Sons, 1993.
4. Cohen, L., Quality Function Deployment: How to Make QFD Work for You, Pearson Professional Education, 1995.
5. Cysneiros, L. M. and Leite, J. C. S., "Nonfunctional requirements: from elicitation to conceptual models", IEEE Transactions on Software Engineering Volume 30 No. 5, pages 328 - 350, 2004.
6. DOD, DOD Performance Assessment Guide Module 2, http://www.dtic.mil/ performance/pamanua2.html. DSMC, Systems Engineering Management Guide, vol. May 1996, Defence Systems Management College, 1996.
7. Flood, R. L. and Jackson, M. C., Creative Problem Solving, Wiley, 1991.
8. Guida, G. and Lamoerti, G., "AMMETH: A Methodology for Requirements Analysis of Advanced Human - system interface", IEEE Transactions on Systems, Man, and Cybernetics - Part A: Systems and Humans Volume 30 No 3, pages 298 - 321, 2000.
9. Hari, A., Weiss, M. P. and Zonnenshain, A., "Design Quality Metrics Used as a Quantitative Tool for the Conceptual Design of a New Product", ICED 01, 2001.
10. Hari, A. and Zonnenshain, A., "Quality Function Deployment (QFD) In Complex Systems", the National Conference of the Israel Society of Quality, 1993.
11. Jogger, M., "Memory Jogger," GOAL/QPC, Mathuen, MA, 1985.
12. Kasser, J. E., Applying Total Quality Management to Systems Engineering, Artech House, Boston, 1995.
13. Kasser, J. E., "A Framework for Requirements Engineering in a Digital Integrated Environment (FREDIE)", Proceedings of the Systems Engineering, Test and Evaluation Conference, 2000.
14. Kasser, J. E., "Object-Oriented Requirements Engineering and Management", The Systems Engineering Test and Evaluation (SETE) Conference, 2003.
15. Kasser, J. E., "Introducing the Role of Process Architecting", The 15th International Symposium of the International Council on Systems Engineering (INCOSE), 2005.
16. Kasser, J. E. and Mirchandani, C. J., "The MSOCC Data Switch Replacement: A Case Study in Elicitating and Elucidating Requirements", The 15th International Symposium of the International Council on Systems Engineering (INCOSE), 2005.
17. King, B., Better Designs in Half the Time, Goal /QPC, Methuen MA, 1989.
18. Saaty, T., Decision Making for Leaders, RWS Publications, 1990.
19. Shenhar, A. J. and Bonen, Z., "The New Taxonomy of Systems: Toward an Adaptive Systems Engineering Framework", IEEE Transactions on Systems, Man, and Cybernetics - Part A: Systems and Humans Volume 27, No. 2, March 1997, pages 137 - 145, 1997.
20. Smith, G. E. and Nagle, T. T., "How Much Are Customers Willing to Pay?" Marketing Research Winter 2002, pages 20-25, 2002.