Advances in benchmarking to improve water utility operations: A review of six IWA books

Water Policy

Volumn 15, Issue 2, 2013, Pages 325-333

  Berg, Sanford V ^a  

^a UNIVERSITY OF FLORIDA   (United States)

Author keywords

Governance; Performance; Water utility benchmarking

Indexed keywords

EID: 84878789873     PISSN: 13667017     EISSN: None     Source Type: Journal    
DOI: 10.2166/wp.2012.089     Document Type: Review

References (7)

1. Berg, S. (2010). Water Utility Benchmarking: Measurement, Methodologies and Performance Incentives. International Water Association, London, pp. xii-170.
2. Berg, S. & Marques, R. (2011). Quantitative studies of water and sanitation utilities: a benchmarking literature survey. Water Policy 13, 591-606.
3. Cabrera Jr, E., Dane, P., Haskins, S. & Theuretzbacher-Fritz, H. (2010). Benchmarking Water Services: Guiding Water Utilities to Excellence. International Water Association, London, pp. xix-164. IB-Net: International Benchmarking Network for Water and Sanitation Utilities, http://www.ib-net.org/.
4. Marques, R. C. (2010). Regulation of Water and Wastewater Services: An International Comparison. International Water Association, London, pp. xix-292.
5. Mugisha, S. (2011). Utility Benchmarking and Regulation in Developing Countries: Practical Application of Performance Monitoring and Incentives. International Water Association, London, pp. xi-195.
6. Muhairwe, W. (2009). Making Public Enterprises Work - From Despair to Promise: A Turnaround Account. International Water Association, London, pp. xiv-415.
7. Rouse, M. (2007). Institutional Governance and Regulation of Water Services: The Essential Elements. International Water Association, London, pp. xvi-223.