Interviewing over instant messaging

Conference on Human Factors in Computing Systems - Proceedings

Volumn , Issue , 2004, Pages 1344-1347

  Voida, Amy ^a   Mynatt, Elizabeth D ^a   Erickson, Thomas ^b   Kellogg, Wendy A ^b  

^a Georgia Institute of Technology   (United States)

^b IBM T J WATSON RESEARCH CENTER   (United States)

Author keywords

Computer mediated communication; Genre; Instant messaging; Interviewing; Qualitative research methods

Indexed keywords

COMPUTER-MEDIATED COMMUNICATION; GENRE; INSTANT MESSAGING; INTERVIEWING; QUALITATIVE RESEARCH METHODS;

HUMAN COMPUTER INTERACTION; HUMAN ENGINEERING; MESSAGE PASSING; RESEARCH;

WORLD WIDE WEB;

EID: 84876773862     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/985921.986060     Document Type: Conference Paper

References (6)

1. Isaacs, E., Walendowski, A., Whittaker, S., Schiano, D., & Kamm, C. (2002). The character, functions, and styles of instant messaging in the workplace. In Proceedings of the ACM Conference on Computer Supported Cooperative Work. New York: ACM Press, pp. 11-20.
2. Nardi, B., Whittaker, S., & Bradner, E. (2000). Interaction and outeraction: Instant messaging in action. In Proceedings of the ACM Conference on Computer Supported Cooperative Work. New York: ACM Press, pp. 79-88.
3. Seidman, I. (1998). Interviewing as qualitative research. New York: Teacher's College Press.
4. Voida, A., Newstetter, W.C., & Mynatt, E.D. (2002). When conventions collide: The tensions of instant messaging attributed. In Proceedings of the ACM Conference on Human Factors in Computing Systems. New York: ACM Press, pp. 187-194.
5. Weiss, R.S. (1994). Learning from strangers: The art and method of qualitative interview studies. New York: The Free Press.
6. Yates, J. & Orlikowski, W. (1992). Genres of organizational communication: A structurational approach to studying communication and media. Academy of Management Review, 17(5), 299-326.