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Volumn , Issue , 2004, Pages 1717-1718

Helping users to use help: Improving interaction with help systems

Author keywords

Help delivery mechanisms; Help systems; Information usability; Interaction design

Indexed keywords


EID: 84876759664     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/985921.986198     Document Type: Conference Paper
Times cited : (35)

References (11)
  • 2
    • 0036587649 scopus 로고    scopus 로고
    • A usability test of two browser-based embedded help systems
    • Grayling, T. (2002). A Usability Test of Two Browser-based Embedded Help Systems. Journal of the Society of Technical Communication, vol. 49, no. 2, 193-209.
    • (2002) Journal of the Society of Technical Communication , vol.49 , Issue.2 , pp. 193-209
    • Grayling, T.1
  • 4
    • 33745263406 scopus 로고    scopus 로고
    • Usability trends in an online help system: User testing on three releases of a help for a visual programming language
    • Krull, R.; Friauf, J.; Brown-Grant, J.; and Eaton, A. (2002). Usability Trends in an Online Help System: User Testing on Three Releases of a Help for a Visual Programming Language. In IPCC 2001 Proceedings.
    • (2002) IPCC 2001 Proceedings
    • Krull, R.1    Friauf, J.2    Brown-Grant, J.3    Eaton, A.4
  • 5
    • 0029695181 scopus 로고    scopus 로고
    • MailCall: Message presentation and a navigation in a nonvisual environment
    • ACM Press
    • Marx, M. and Schmandt, C. (1996). MailCall: Message Presentation and a Navigation in a Nonvisual Environment. In Proceedings of CHI '96, ACM Press, 165-172.
    • (1996) Proceedings of CHI '96 , pp. 165-172
    • Marx, M.1    Schmandt, C.2
  • 6
    • 0030103695 scopus 로고    scopus 로고
    • The effect of advice message location on user performance
    • McLellan, S.G.; Roesler, A.W.; and Elliot, A.L. (1996). "The Effect of Advice Message Location on User Performance," IEEE Trans. Prof. Comm., vol. 39, pp. 43-48.
    • (1996) IEEE Trans. Prof. Comm. , vol.39 , pp. 43-48
    • McLellan, S.G.1    Roesler, A.W.2    Elliot, A.L.3
  • 7
    • 0010399989 scopus 로고    scopus 로고
    • Task oriented or task disoriented: Designing a usable help web
    • ACM Press
    • Priestley, M. (1998). Task Oriented or Task Disoriented: Designing a Usable Help Web. In Proceedings of SIGDOC 98, ACM Press, 194-199.
    • (1998) Proceedings of SIGDOC 98 , pp. 194-199
    • Priestley, M.1
  • 10
    • 0010395385 scopus 로고    scopus 로고
    • Creating an HTML help system for web-based products
    • ACM Press
    • Rintjema, L. and Warburton, K. (1998). Creating an HTML Help System for Web-based Products. In Proceedings of SIGDOC 98, ACM Press, 23-28.
    • (1998) Proceedings of SIGDOC 98 , pp. 23-28
    • Rintjema, L.1    Warburton, K.2
  • 11
    • 84876781223 scopus 로고    scopus 로고
    • Current issues in assessing and improving information usability
    • ACM Press
    • Rosenbaum, S. and Ramey, J. (2003). Current Issues in Assessing and Improving Information Usability. In Extended Abstract: s of CHI 2003, ACM Press.
    • (2003) Extended Abstract: S of CHI 2003
    • Rosenbaum, S.1    Ramey, J.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.