Identifying drivers of inefficiency in business processes: A DEA and Data Mining perspective

Lecture Notes in Business Information Processing

Volumn 50 LNBIP, Issue , 2010, Pages 120-132

  Dohmen, Anne ^a   Moormann, Jürgen ^a  

^a FRANKFURT SCHOOL OF FINANCE AND MANAGEMENT   (Germany)

Author keywords

Data Envelopment Analysis; Data mining; Efficiency drivers; Process efficiency

Indexed keywords

DATA ENVELOPMENT ANALYSIS; DATA MINING; SYSTEMS ANALYSIS; SYSTEMS ENGINEERING; WORK SIMPLIFICATION;

BUSINESS PROCESS; DETERMINANTS OF INEFFICIENCIES; FINANCIAL SERVICES SECTOR; PROCESS EFFICIENCY; WORKFLOW MANAGEMENT SYSTEMS;

EFFICIENCY;

EID: 84876242322     PISSN: 18651348     EISSN: None     Source Type: Book Series    
DOI: 10.1007/978-3-642-13051-9_11     Document Type: Conference Paper

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