Defining and improving quality management in Dutch diabetes care groups and outpatient clinics: Design of the study

BMC Health Services Research

Volumn 13, Issue 1, 2013, Pages

  Campmans Kuijpers, Marjo J E ^a   Lemmens, Lidwien C ^b   Baan, Caroline A ^b   Gorter, Kees J ^a   Groothuis, Jolanda ^c   Van Vuure, Klementine H ^c   Rutten, Guy E H M ^a  

^a UNIVERSITY MEDICAL CENTER UTRECHT   (Netherlands)

^b NATIONAL INSTITUTE FOR PUBLIC HEALTH AND THE ENVIRONMENT   (Netherlands)

^c Knowledge Centre for Shared Care   (Netherlands)

Author keywords

Care groups; Disease management; Integrated care; Outpatient clinics; Quality improvement; Quality management; Questionnaire; Shared care; Type 2 diabetes

Indexed keywords

ARTICLE; FOLLOW UP; HEALTH CARE QUALITY; HUMAN; INTERDISCIPLINARY COMMUNICATION; NETHERLANDS; NON INSULIN DEPENDENT DIABETES MELLITUS; ORGANIZATION AND MANAGEMENT; OUTPATIENT DEPARTMENT; PATIENT CARE; QUESTIONNAIRE; TOTAL QUALITY MANAGEMENT;

AMBULATORY CARE FACILITIES; DIABETES MELLITUS, TYPE 2; FOLLOW-UP STUDIES; HUMANS; INTERDISCIPLINARY COMMUNICATION; NETHERLANDS; PATIENT CARE TEAM; QUALITY IMPROVEMENT; QUALITY OF HEALTH CARE; QUESTIONNAIRES;

EID: 84875839593     PISSN: None     EISSN: 14726963     Source Type: Journal    
DOI: 10.1186/1472-6963-13-129     Document Type: Article

References (30)

1. National, regional, and global trends in fasting plasma glucose and diabetes prevalence since 1980: systematic analysis of health examination surveys and epidemiological studies with 370 country-years and 2.7 million participants. Danaei G, Finucane MM, Lu Y, Singh GM, Cowan MJ, Paciorek CJ, Lin JK, Farzadfar F, Khang YH, Stevens GA, Lancet 2011 378 31 40 10.1016/S0140-6736(11)60679-X 21705069
2. Community-based integrated care: myth or must? Plochg T, Klazinga NS, Int J Qual Health Care 2002 14 91 101 10.1093/oxfordjournals.intqhc.a002606 11954688
3. Coordinating care-a perilous journey through the health care system. Bodenheimer T, N Engl J Med 2008 358 1064 1071 10.1056/NEJMhpr0706165 18322289
4. Progress in the implementation of Quality Management in Dutch health care: 1995-2000. Sluijs EM, Wagner C, Int J Qual Health Care 2003 15 223 234 10.1093/intqhc/mzg033 12803350
5. The shifting mission of health care delivery organizations. Bohmer RM, Lee TH, N Engl J Med 2009 361 551 553 10.1056/NEJMp0903406 19657119
6. Landelijke Transmurale Afspraak Diabetes mellitus type 2 [Dutch transmural agreement on Diabetes mellitus type 2]. Sluiter AC, Van Wijland JJ, Arntzenius AB, Bots AFE, Dijkhorst-Oei LT, Van der Does FEE, Palmen JVH, Potter van Loon BJ, Schaper NC, Van Balen JAM, Huisarts Wet 2012 55 1 12
7. Struijs JN, Mohnen SM, Molema CCM, de Jong-van Til JT, Baan CA, Effect van Integrale Bekostiging op Curatieve Zorgkosten. Een analyse voor diabeteszorg en vasculair risicomangement op basis van registratiebestanden Vektis, 2007-2010 [Effect of bundled payment on curative cost of care. An analysis on diabetes care and cardiovascular risk management based on the Vektis database, 2007-2010] Bilthoven: RIVM 2012
8. Integrating care through bundled payments-lessons from The Netherlands. Struijs JN, Baan CA, N Engl J Med 2011 364 990 991 10.1056/NEJMp1011849 21410368
9. Becoming accountable-opportunities and obstacles for ACOs. Luft HS, N Engl J Med 2010 363 1389 1391 10.1056/NEJMp1009380 20925539
10. The ACO rules-striking the balance between participation and transformative potential. Rosenthal MB, Cutler DM, Feder J, N Engl J Med 2011 365 6 10.1056/NEJMp1106012 21751898
11. DiabeteszorgBeter (Better Diabetes Care). http://www.giantt.nl/ DiabeteszorgBeter.pdf
12. de Jong-van Til JT, Lemmens LC, Baan CA, Struijs JN, De organisatie van zorggroepen anno 2011. Huidige stand van zaken en de ontwikkelingen in de afgelopen jaren [The organisation of care groups in 2011. Current state and recent developments] Bilthoven: RIVM 2012
13. De Grauw WJC, NDF Care Standard. Transparency and quality of diabetes care for people with type 2 diabetes Amersfoort: Nederlandse Diabetes Federatie 2007
14. NIV guidelines (guidelines for Dutch endocrinologists). http://www.internisten.nl/gzi2
15. van Til JT, de Wildt JE, Struijs JN, De organisatie van zorggroepen anno 2010; Huidige stand van zaken en de ontwikkelingen in de afgelopen jaren [The organisation of care groups in 2010. Current state and recent developments] Bilthoven: RIVM 2010
16. Longitudinal analysis on the development of hospital quality management systems in the Netherlands. Duckers M, Makai P, Vos L, Groenewegen P, Wagner C, Int J Qual Health Care 2009 21 330 340 10.1093/intqhc/mzp031 19689988
17. Effectiveness of quality improvement strategies on the management of diabetes: a systematic review and meta-analysis. Tricco AC, Ivers NM, Grimshaw JM, Moher D, Turner L, Galipeau J, Halperin I, Vachon B, Ramsay T, Manns B, Lancet 2012 379 2252 2261 10.1016/S0140-6736(12)60480-2 22683130
18. van Thiel G, Oosterwegel M, Vermaas A, Good scientists make good science Utrecht: UMC Utrecht 2011
19. Care Institutions Quality Act. http://wetten.overheid.nl/BWBR0018906
20. Improving chronic illness care: translating evidence into action. Wagner EH, Austin BT, Davis C, Hindmarsh M, Schaefer J, Bonomi A, Health Aff (Millwood) 2001 20 64 78 10.1377/hlthaff.20.6.64
21. Onderbouwing HKZ-model versie 2008 [Basis of HKZ model, version 2008]. http://www.hkz.nl/images/stories/publicaties/ def%20HKZ%20Onderbouwing%20HKZ%20model.pdf
22. The Malcolm Baldrige National Quality Award concept: could it help stimulate or accelerate health care quality improvement? Hertz HS, Reimann CW, Bostwick MC, Qual Manag Health Care 1994 2 63 72 10137609
23. EFQM. http://www.efqm.org
24. INK-management model. http://www.ink.nl/nl/p4bd80e5bc3a81/ink-filosofie. html
25. The EFQM excellence model: European and Dutch experiences with the EFQM approach in health care. European Foundation for Quality Management. Nabitz U, Klazinga N, Walburg J, Int J Qual Health Care 2000 12 191 201 10.1093/intqhc/12.3.191 10894190
26. A measuring instrument for evaluation of quality systems. Wagner C, De Bakker DH, Groenewegen PP, Int J Qual Health Care 1999 11 119 130 10.1093/intqhc/11.2.119 10442842
27. Standard ENQual hospital pilot questionnaire English 27 12 07. http://www.docstoc.com/docs/112961266/Standard-ENQual-hospital-pilot- questionnaire-English-27-12-07
28. A quality management model for integrated care: results of a Delphi and Concept Mapping study. Minkman M, Ahaus K, Fabbricotti I, Nabitz U, Huijsman R, Int J Qual Health Care 2009 21 66 75 10.1093/intqhc/mzn048 18945745
29. Streiner DL, Norman GR, Health Measurement Scales. A practical guide to their development and use Oxford: University Press 2008
30. Ethnography and health care. Savage J, BMJ 2000 321 1400 1402 10.1136/bmj.321.7273.1400 11099288