Examining the impact of information technology and patient flow on healthcare performance: A Theory of Swift and even Flow (TSEF) perspective

Journal of Operations Management

Volumn 31, Issue 4, 2013, Pages 181-192

  Devaraj, Sarv ^a   Ow, Terence T ^b   Kohli, Rajiv ^c  

^a UNIVERSITY OF NOTRE DAME   (United States)

^b MARQUETTE UNIVERSITY   (United States)

^c The College of William Mary Mason School of Business Department of Finance   (United States)

Author keywords

Healthcare Hospital quality; Hospital performance; Service operations; Theory of Swift Even Flow (TSEF); Value of information technology

Indexed keywords

ECONOMICS; FINANCE; HEALTH CARE; HOSPITALS;

EFFICIENCY AND PERFORMANCE; FINANCIAL PERFORMANCE; HEALTHCARE HOSPITALS; HOSPITAL PERFORMANCE; INFORMATION TECHNOLOGY INVESTMENTS; MANUFACTURING OPERATIONS; SERVICE OPERATIONS; THEORY OF SWIFT EVEN FLOW (TSEF);

INFORMATION TECHNOLOGY;

EID: 84875690957     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jom.2013.03.001     Document Type: Article

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