A method to engage employees using gamification in BPO industry

Proceedings - 2012 3rd International Conference on Services in Emerging Markets, ICSEM 2012

Volumn , Issue , 2012, Pages 142-146

  Neeli, Basanth Kumar ^a  

^a INFOSYS TECHNOLOGIES LTD   (India)

Author keywords

Business Process Outsourcing (BPO); Gamification; Service Industry

Indexed keywords

BUSINESS PROCESS OUTSOURCING; EMPLOYEE ENGAGEMENT; EMPLOYEE MOTIVATION; GAMIFICATION; SERVICE INDUSTRIES; USER ENGAGEMENT; USER EXPERIENCE;

COMMERCE; OUTSOURCING;

INDUSTRY;

EID: 84875481569     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ICSEM.2012.27     Document Type: Conference Paper

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