Investigating the appropriateness of social network question asking as a resource for blind users

Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Volumn , Issue , 2013, Pages 1225-1236

  Brady, Erin ^a   Zhong, Yu ^a   Morris, Meredith Ringel ^b   Bigham, Jeffrey P ^a  

^a UNIVERSITY OF ROCHESTER   (United States)

^b MICROSOFT RESEARCH   (United States)

Author keywords

Blind users; Friendsourcing; Q A; Social networks; Visual impairment

Indexed keywords

BLIND USERS; FIELD EXPERIMENT; FRIENDSOURCING; QUESTION-ASKING; SOCIAL NETWORKING SITES; SOCIAL NETWORKING SITES (SNSS); SOCIAL NETWORKS; VISUAL IMPAIRMENT;

COMPUTER SUPPORTED COOPERATIVE WORK; HANDICAPPED PERSONS; INTERACTIVE COMPUTER SYSTEMS;

SOCIAL NETWORKING (ONLINE);

EID: 84874838161     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/2441776.2441915     Document Type: Conference Paper

References (38)

1. Abascal, J. and Civit, A. Mobile communication for people with disabilities and older people: New opportunities for autonomous life. Proceedings of the 6th ERCIM Workshop 2000, 255-268.
2. American Foundation for the Blind. Survey Results on Social Networking. AccessWorld 10(3), May 2009. http://www.afb.org/afbpress/pub.asp?DocID=aw100306.
3. André, P., Bernstein, M., and Luther, K. Who gives a tweet? Evaluating microblog content value. Proceedings of CSCW 2012, 471-474.
4. Arthur, C. Average Twitter User has 126 Followers, and Only 20% of Users go via Website. The Guardian Technology Blog, June 29, 2009.
5. Bernstein, M.S., Tan, D., Smith, G., Czerwinski, M., and Horvitz, E. Personalization vs. Friendsourcing. ACM Transactions on Computer-Human Interaction, 17(2), May 2010.
6. Bigham, J.P., Jayant, C., Ji, H., Little, G., Miller, A., Miller, R.C., Miller, R., Tatarowicz, A., White, B., White, S., and Yeh, T. VizWiz: Nearly Real-Time Answers to Visual Questions. Proceedings of UIST 2010, 333-342.
7. Burke, M., Kraut, R., and Marlow, C. Social Capital on Facebook: Differentiating Uses and Users. Proceedings of CHI 2011, 571-580.
8. Burke, M., Kraut, R., and Williams, D. Social Use of Computer-Mediated Communication by Adults on the Autism Spectrum. Proceedings of CSCW 2010, 425- 434.
9. Burke, M., Marlow, C., and Lento, T. Social Network Activity and Social Well-Being. Proceedings of CHI 2010, 1909-1912.
10. Brenner, J. Social Networking. Pew Internet & American Life Project, March 29, 2012.
11. Cavender, A.C., Otero, D.S., Bigham, J.P., and Ladner, R.E. ASL-STEMForum: Enabling Sign Language to Grow Through Online Collaboration. Proceedings of CHI 2010, 2075-2078.
12. DePaulo, B.M. and Fisher, J.D. "The Costs of Asking for Help, " Basic and Applied Social Psychology (1980), 37-41.
13. Efron, M. and Winget, M. Questions are Content: A Taxonomy of Questions in a Microblogging Environment. Proceedings of ASIS&T 2010, Article 27.
14. Facebook Official Statistics Page. Retrieved Sept. 12, 2009. http://facebook.com/press/info.php?statistics.
15. Glaser, B.G. and Strauss, A.L. The Discovery of Grounded Theory: Strategies for Qualitative Research. Aldine Transaction. 1977.
16. Hampton, K., Goulet, L.S., Marlow, C., and Rainie, L. Why Most Facebook Users Get More Than They Give. Pew Internet & American Life Project, February 3, 2012.
17. Hong, H., Kim, J.G., Abowd, G.D., and Arriaga, R.I. Designing a Social Network to Support the Independence of Young Adults with Autism. Proceedings of CSCW 2012, 627-636.
18. Jayant, C., Ji, H., White, S., and Bigham, J. Supporting Blind Photography. Proceedings of ASSETS 2011, 203- 210.
19. Kane, S., Jayant, C., Wobbrock, J., and Ladner, R. Freedom to Roam: A Study of Mobile Device Adoption and Accessibility for People with Visual and Motor Disabilities. Proceedings of ASSETS 2009, 115- 122.
20. Lampe, C., Vitak, J., Gray, R., and Ellison, N. Perceptions of Facebook's value as an information source. Proceedings of CHI 2012, 3195-3204.
21. Morris, M.R. Collaborative Search Revisited. Proceedings of CSCW 2013.
22. Morris, M.R., Teevan, J., and Panovich, K. What Do People Ask Their Social Networks, and Why? A Survey Study of Status Message Q&A Behavior. Proceedings of CHI 2010, 1739-1748.
23. Morris, M.R., Teevan, J., and Panovich, K. A Comparison of Information Seeking Using Search Engines and Social Networks. Proceedings of ICWSM 2010.
24. Nichols, J. and Kang, J-H. Asking questions of targeted strangers on social networks. Proceedings of CSCW 2012, 999-1002.
25. Panovich, K., Miller, R., and Karger, D. Tie strength in question & answer on social network sites. Proceedings of CSCW 2012, 1057-1066.
26. Paul, S.A., Hong, L., and Chi, E.H. Is Twitter a Good Place for Asking Questions? A Characterization Study. Proceedings of ICWSM 2011.
27. Shinohara, K. and Wobbrock, J.O. In the Shadow of Misperception: Assistive Technology Use and Social Interactions. Proceedings of CHI 2011, 705-714.
28. Smith, A. Why Americans Use Social Media. Pew Internet & American Life Project, November 15, 2011.
29. Smith, A. and Brenner, J. Twitter Use 2012. Pew Internet & American Life Project, May 31, 2012.
30. Teevan, J., Morris, M.R., and Panovich, K. Factors Affecting Response Quantity, Quality, and Speed for Questions Asked via Social Network Status Messages. Proceedings of ICWSM 2011.
31. Thom, J., Helsley, S.Y., Matthews, T.L., Daly, E.M., Millen, D.R. What Are You Working On? Status Message Q&A within an Enterprise SNS. Proceedings of ECSCW 2011.
32. Uehara, E. Reciprocity Reconsidered: Gouldner's "Moral Norm of Reciprocity" and Social Support. Journal of Social and Personal Relationships, 12(4), 1995, 483-502.
33. Walther, J.B. Selective self-presentation in computermediated communication: Hyperpersonal dimensions of technology, language, and cognition. Computers in Human Behavior, 23(5), September 2007, 2538-2557.
34. Web Accessibility in Mind. WebAIM Screen Reader User Survey 4. May 2012. http://webaim.org/projects/screenreadersurvey4/.
35. Wentz, B. and Lazar, J. Are separate interfaces inherently unequal? An evaluation with blind users of the usability of two interfaces for a social networking platform. Proceedings of iConference 2011, 91-97.
36. Wills, T.A. Perceptual Consequences of Helping Another Person. 84th Annual Convention of the American Psychological Association, 1976.
37. World Health Organization. Fact Sheet 282: Visual Impairment and Blindness. October 2011.
38. Yang, J., Morris, M.R., Teevan, J., Adamic, L., and Ackerman, M. Culture Matters: A Survey Study of Social Q&A Behavior. Proceedings of ICWSM 2011.