Back and forth, back and forth: Channel switching in romantic couple conflict

Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Volumn , Issue , 2013, Pages 237-247

  Scissors, Lauren E ^a   Gergle, Darren ^a  

^a NORTHWESTERN UNIVERSITY   (United States)

Author keywords

Channel switching; Computer mediated communication (CMC); Conflict; Romantic relationships

Indexed keywords

CHANNEL SWITCHES; CHANNEL SWITCHING; COMPUTER-MEDIATED COMMUNICATION; CONFLICT; DESIGN IMPLICATIONS; INSTANT MESSAGING; MEDIATED COMMUNICATION; ROMANTIC RELATIONSHIP;

COMPUTER SUPPORTED COOPERATIVE WORK; INTERACTIVE COMPUTER SYSTEMS;

SWITCHING;

EID: 84874821469     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/2441776.2441804     Document Type: Conference Paper

References (32)

1. Argyle, M., & Henderson, M. (1985). The rules of relationships. In S. Duck & D. Perlman (Eds.), Understanding personal relationships: An interdisciplinary approach (pp. 63-84). Beverly Hills, CA: Sage.
2. Baym, N.K., Zhang, Y.B., & Lin, M-C. (2004). Social interactions across media: Interpersonal communication on the internet, telephone and face-to-face. New Media & Society, 6(3), 299-318.
3. Brown, P., & Levinson, S. (1987). Politeness: Some universals in language usage. Cambridge, U.K.: Cambridge University Press.
4. Burnette, J.L., Taylor, K.W., Worthington, E.L., & Forsyth, D.R. (2006). Attachment and trait forgivingness: The mediating role of angry rumination. Personality and Individual Differences, 42, 1585-1596.
5. Daft, R.L., & Lengel, R.H. (1984). Information richness: A new approach to managerial behavior and organization design. In B.M. Staw & L.L. Cumming (Eds.) Research in organizational behavior. Greenwich, CT: JAI.
6. Dainton, M., & Aylor, B. (2002). Patterns of communication channel use in the maintenance of longdistance relationships. Communication Research Reports, 19(2), 118-129.
7. Daft, R.L., & Lengel, R.H. (1986). Organizational information requirements, media richness and structural design. Management Science, 32, 554-571.
8. Duck, S. (1988). Relating to others. Chicago: Dorsey.
9. Frisby, B.N. & Westerman, D. (2010). Rational actors: Channel selection and rational choices in romantic conflict episodes. Journal of Social and Personal Relationships, 27(7), 970-981.
10. Goffman, E. (1967). Interaction ritual. Garden City, NY: Doubleday.
11. Hocker, J. L., & Wilmot, W. E. (1995). Interpersonal Conflict (4th ed.). Dubuque, IA: William C. Brown.
12. Hovick, S.R.A., Meyers, R.A., & Timmerman, C.E. (2003). E-mail communication in workplace romantic relationships. Communication Studies, 54(4), 468-482.
13. Isaacs, E., Walendowski, A., Whittaker, S., Schiano, D.J., & Kamm, C. (2002). The character, functions, and styles of instant messaging in the workplace. In Proc. CSCW 2002, 11-20, ACM Press.
14. Isaacs, E., Szymanski, P., Yamauchi, Y., Glasnapp, J., & Iwamoto, K. (2012). Integrating local and remote worlds through channel blending. In Proc. CSCW 2012, 617-626, ACM Press.
15. Joinson, A.N. (2001). Self-disclosure in computermediated communication: The role of self-awareness and visual anonymity. European Journal of Social Psychology, 31, 177-192.
16. Ledbetter, A. M. (2008). Media use and relational closeness in long-term friendships: interpreting patterns of multimodality. New Media & Society, 10, 547-564.
17. Mesch, G. S. (2009). Social context and communication channels choice among adolescents. Computers in Human Behavior, 25, 244-251.
18. Nardi, B.A., Whittaker, S., & Bradner, E. (2000). Interaction and outeraction: Instant messaging in action. In Proc. CSCW 2000, 79-88, ACM Press.
19. Neustaedter, C., & Greenberg, S. (2012). Intimacy in long-distance relationships over video chat. In Proc. CHI 2012, ACM Press.
20. O'Sullivan, P.B. (2000). What you don't know won't hurt me: Impression management functions of communication channels in relationships. Human Communication Research, 26(3), 403-431.
21. Peterson, R.A. (2001). On the use of college students in social science research: Insights from a second-order meta-analysis. Journal of Consumer Research, 28(3), 450-461.
22. Pongolini, M., Lundin, J., & Svensson, L. (2011). Golbal online meetings in virtual teams - from media choice to interaction negotiation. In Proc. C&T 2011, ACM Press.
23. Ramirez, A., & Broneck, K. (2009). 'IM me': Instant messaging as relational maintenance and everyday communication. Journal of Social and Personal Relationships, 26(2-3), 291-314.
24. Roloff, M.E., & Soule, K.P. (2002). Interpersonal conflict: A review. In M.L. Knapp & J.A. Daly (Eds.) Handbook of Interpersonal Communication (3rd edition), 475-528. Thousand Oaks, CA: Sage.
25. Sproull, L. & Kiesler, S. (1991). Connections: New ways of working in the networked organization. Cambridge, Mass: MIT Press.
26. nd Edition. Sage Publications.
27. Su, N.M., & Mark, G. (2008). Communication chains and multitasking. In Proc. CHI 2008, ACM Press.
28. Turner, M.M., D'Urso, S.C., Rankin, C.T., & Malone, P.C. (2003). Cognition during conflict: The impact of communication medium and perceived intentions on attributions. Paper presented at the International Communication Association, 2003.
29. van den Berg, P. E. W., Arentze, T. A., & Timmermans, H. J. P. (2012). New ICTs and social interaction: Modeling communication frequency and communication mode choice. New Media & Society, 1- 17.
30. Walther, J.B. (1992). Interpersonal effects in computermediated interaction: A relational perspective. Communication Research, 19, 52-89.
31. Walther, J.B. (2004). Language and communication technology: Introduction to the special issue. Journal of Language and Social Psychology, 23, 384-396.
32. Walther, J., & Parks, M. (2002). Cues filtered out, cues filtered in: Computer-mediated communication and relationships. In M. L. Knapp & J. A. Daly (Eds.), Handbook of interpersonal communication (3rd ed., pp. 529-563). Thousand Oaks, CA: Sage.