메뉴 건너뛰기




Volumn , Issue , 2016, Pages 97-108

Organizational Learning in Health Care

Author keywords

[No Author keywords available]

Indexed keywords


EID: 84873423038     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1201/b11219-14     Document Type: Chapter
Times cited : (3)

References (65)
  • 3
    • 1542327773 scopus 로고    scopus 로고
    • Some unintended consequences of information technology in health care: The nature of patient care information system-related errors
    • Ash, J.S., M. Berg, and E. Coiera. 2004. Some unintended consequences of information technology in health care: The nature of patient care information system-related errors. Journal of the American Informatics Association 11 (2): 104-112.
    • (2004) Journal of the American Informatics Association , vol.11 , Issue.2 , pp. 104-112
    • Ash, J.S.1    Berg, M.2    Coiera, E.3
  • 5
    • 0036717353 scopus 로고    scopus 로고
    • What will it take to lead the continual improvement and innovation of health care in the twenty-first century?
    • Batalden, P.B. and M. Splaine. 2002. What will it take to lead the continual improvement and innovation of health care in the twenty-first century?. Quality Management in Health Care 11 (1): 45-54.
    • (2002) Quality Management in Health Care , vol.11 , Issue.1 , pp. 45-54
    • Batalden, P.B.1    Splaine, M.2
  • 7
    • 2442637682 scopus 로고    scopus 로고
    • Factors that impact the transfer and retention of best practices for reducing error in hospitals
    • Berta, W.B. and R. Baker. 2004. Factors that impact the transfer and retention of best practices for reducing error in hospitals. Health Care Management Review 29 (2): 90-97.
    • (2004) Health Care Management Review , vol.29 , Issue.2 , pp. 90-97
    • Berta, W.B.1    Baker, R.2
  • 8
    • 0035294224 scopus 로고    scopus 로고
    • Organizational learning in health care
    • Bohmer, R.M.J. and A.C. Edmondson. 2001. Organizational learning in health care. Health Forum Journal 44 (2): 32-35.
    • (2001) Health Forum Journal , vol.44 , Issue.2 , pp. 32-35
    • Bohmer, R.M.J.1    Edmondson, A.C.2
  • 9
    • 85040386578 scopus 로고
    • Organizational learning: Observations toward a theory
    • Cangelosi, V.E. and W.R. Dill. 1965. Organizational learning: Observations toward a theory. Administrative Science Quarterly 10 (2): 175-203.
    • (1965) Administrative Science Quarterly , vol.10 , Issue.2 , pp. 175-203
    • Cangelosi, V.E.1    Dill, W.R.2
  • 11
    • 77957017347 scopus 로고    scopus 로고
    • “The gift of failure: New approaches to analyzing and learning from events and near-misses.” Honoring the contributions of Bernhard Wilpert
    • Carroll, J. S. and B. Fahlbruch. 2011. “The gift of failure: New approaches to analyzing and learning from events and near-misses.” Honoring the contributions of Bernhard Wilpert. Safety Science 49 (1): 1-4.
    • (2011) Safety Science , vol.49 , Issue.1 , pp. 1-4
    • Carroll, J.S.1    Fahlbruch, B.2
  • 13
    • 67650434570 scopus 로고    scopus 로고
    • Tilting the culture in health care: Using cultural strengths to transform organizations
    • ed. P. Carayon. Mahwah, NJ: Lawrence Erlbaum Associates
    • Carroll, J.S. and M.A. Quijada. 2007. Tilting the culture in health care: Using cultural strengths to transform organizations. In Handbook of Human Factors and Ergonomics in Health Care and Patient Safety, ed. P. Carayon. Mahwah, NJ: Lawrence Erlbaum Associates.
    • (2007) Handbook of Human Factors and Ergonomics in Health Care and Patient Safety
    • Carroll, J.S.1    Quijada, M.A.2
  • 15
    • 37349022418 scopus 로고    scopus 로고
    • Learning from preventable adverse events in health care organizations: Development of a multilevel model of learning and propositions
    • Chuang, Y., L. Ginsburg, and W. B. Berta. 2007. Learning from preventable adverse events in health care organizations: Development of a multilevel model of learning and propositions. Health Care Management Review 32: 330-340.
    • (2007) Health Care Management Review , vol.32 , pp. 330-340
    • Chuang, Y.1    Ginsburg, L.2    Berta, W.B.3
  • 17
    • 0033247585 scopus 로고    scopus 로고
    • An organizational learning framework: From intuition to institution
    • Crossan, M.M., H.W. Lane, and R.E. White. 1999. An organizational learning framework: From intuition to institution. Academy of Management Review 24 (3): 522-537.
    • (1999) Academy of Management Review , vol.24 , Issue.3 , pp. 522-537
    • Crossan, M.M.1    Lane, H.W.2    White, R.E.3
  • 20
    • 0017810874 scopus 로고
    • The quality of medical care: Methods for assessing and monitoring the quality of care for research and for quality assurance programs
    • Donabedian, A. 1978. The quality of medical care: Methods for assessing and monitoring the quality of care for research and for quality assurance programs. Science 200: 856-864.
    • (1978) Science , vol.200 , pp. 856-864
    • Donabedian, A.1
  • 21
    • 0002430774 scopus 로고
    • Organizational learning: Implications for organizational learning
    • Duncan, R. and A. Weiss. 1979. Organizational learning: Implications for organizational learning. Research in Organizational Behavior 1: 75-123.
    • (1979) Research in Organizational Behavior , vol.1 , pp. 75-123
    • Duncan, R.1    Weiss, A.2
  • 22
    • 0009156004 scopus 로고    scopus 로고
    • From organizational learning to the learning organization
    • Edmondson, A. and B. Moingeon. 1998. From organizational learning to the learning organization. Management Learning 29 (1): 5-20.
    • (1998) Management Learning , vol.29 , Issue.1 , pp. 5-20
    • Edmondson, A.1    Moingeon, B.2
  • 23
    • 0348236488 scopus 로고    scopus 로고
    • Learning from mistakes is easier said than done: Group and organizational influences on the detection and correction of human error
    • Edmondson, A.C. 1996. Learning from mistakes is easier said than done: Group and organizational influences on the detection and correction of human error. The Journal of Applied Behavioral Science 32 (1): 5-28.
    • (1996) The Journal of Applied Behavioral Science , vol.32 , Issue.1 , pp. 5-28
    • Edmondson, A.C.1
  • 24
    • 0042362247 scopus 로고    scopus 로고
    • Speaking up in the operating room: How team leaders promote learning in interdisciplinary action teams
    • Edmondson, A.C. 2003. Speaking up in the operating room: How team leaders promote learning in interdisciplinary action teams. Journal of Management Studies 40 (6): 1419-1452.
    • (2003) Journal of Management Studies , vol.40 , Issue.6 , pp. 1419-1452
    • Edmondson, A.C.1
  • 25
    • 0035541707 scopus 로고    scopus 로고
    • Disrupted routines: Team learning and new technology implementation in hospitals
    • Edmondson, A.C., R.M. Bohmer, and G.P. Pisano. 2001. Disrupted routines: Team learning and new technology implementation in hospitals. Administrative Science Quarterly 46: 685-716.
    • (2001) Administrative Science Quarterly , vol.46 , pp. 685-716
    • Edmondson, A.C.1    Bohmer, R.M.2    Pisano, G.P.3
  • 28
    • 0027630926 scopus 로고
    • Building a learning organization
    • Garvin, D.A. 1993. Building a learning organization. Harvard Business Review: 78-91.
    • (1993) Harvard Business Review , pp. 78-91
    • Garvin, D.A.1
  • 29
    • 84936824011 scopus 로고
    • Organizational learning: The contributing processes and the literatures
    • Huber, G. 1991. Organizational learning: The contributing processes and the literatures. Organization Science 2 (1): 88-115.
    • (1991) Organization Science , vol.2 , Issue.1 , pp. 88-115
    • Huber, G.1
  • 31
    • 0000504475 scopus 로고
    • The link between individual and organizational learning
    • Kim, D.H. 1993. The link between individual and organizational learning. Sloan Management Review 35 (1): 37-50.
    • (1993) Sloan Management Review , vol.35 , Issue.1 , pp. 37-50
    • Kim, D.H.1
  • 33
    • 4844220810 scopus 로고    scopus 로고
    • An improved failure mode effects analysis for hospitals
    • Krouwer, J.S. 2004. An improved failure mode effects analysis for hospitals. Archives of pathology and laboratory medicine 128 (6): 663-667.
    • (2004) Archives of pathology and laboratory medicine , vol.128 , Issue.6 , pp. 663-667
    • Krouwer, J.S.1
  • 34
    • 11344285552 scopus 로고    scopus 로고
    • The politics of organizational learning: Integrating power into the 4I framework
    • Lawrence, T.B., M.K. Mauws, B. Dyck, and R.F. Kleysen. 2005. The politics of organizational learning: Integrating power into the 4I framework. Academy of Management Review 30 (1): 180-191.
    • (2005) Academy of Management Review , vol.30 , Issue.1 , pp. 180-191
    • Lawrence, T.B.1    Mauws, M.K.2    Dyck, B.3    Kleysen, R.F.4
  • 36
    • 77957016520 scopus 로고    scopus 로고
    • Applying systems thinking to analyze and learn from events
    • Leveson, N. 2011. Applying systems thinking to analyze and learn from events. Safety Science 49 (1): 55-64.
    • (2011) Safety Science , vol.49 , Issue.1 , pp. 55-64
    • Leveson, N.1
  • 37
    • 77954022932 scopus 로고    scopus 로고
    • Failing to learn? The effects of failure and success on organizational learning in the global orbital launch vehicle industry
    • Madsen, P. and Desai, V. 2010. Failing to learn? The effects of failure and success on organizational learning in the global orbital launch vehicle industry. Academy of Management Journal 53 (3): 451-476.
    • (2010) Academy of Management Journal , vol.53 , Issue.3 , pp. 451-476
    • Madsen, P.1    Desai, V.2
  • 38
    • 0001812752 scopus 로고
    • Exploration and exploitation in organizational learning
    • March, J.G. 1991. Exploration and exploitation in organizational learning. Organization Science 2 (1): 71-87.
    • (1991) Organization Science , vol.2 , Issue.1 , pp. 71-87
    • March, J.G.1
  • 40
  • 41
    • 0036489345 scopus 로고    scopus 로고
    • Improving safety on the front lines: The role of clinical microsystems
    • Mohr, J.J. and P.B. Batalden. 2002. Improving safety on the front lines: The role of clinical microsystems. Quality and Safety in Health Care 11 (1): 45-50.
    • (2002) Quality and Safety in Health Care , vol.11 , Issue.1 , pp. 45-50
    • Mohr, J.J.1    Batalden, P.B.2
  • 43
    • 0035381974 scopus 로고    scopus 로고
    • Organizational differences in rates of learning: Evidence from the adoption of minimally invasive cardiac surgery
    • Pisano, G.P., R.M.J. Bohmer, and A.C. Edmondson. 2001. Organizational differences in rates of learning: Evidence from the adoption of minimally invasive cardiac surgery. Management Science 47 (6): 752-768.
    • (2001) Management Science , vol.47 , Issue.6 , pp. 752-768
    • Pisano, G.P.1    Bohmer, R.M.J.2    Edmondson, A.C.3
  • 44
    • 0000543316 scopus 로고    scopus 로고
    • Organizational learning mechanisms: A structural and cultural approach to organizational learning
    • Popper, M. and R. Lipshitz. 1998. Organizational learning mechanisms: A structural and cultural approach to organizational learning. Journal of Applied Behavioral Science 34 (2): 161-179.
    • (1998) Journal of Applied Behavioral Science , vol.34 , Issue.2 , pp. 161-179
    • Popper, M.1    Lipshitz, R.2
  • 45
    • 77957018972 scopus 로고    scopus 로고
    • The challenge of collective learning from event analysis
    • Ramanujam, R. and P.S. Goodman. 2011. The challenge of collective learning from event analysis. Safety Science 49 (1): 83-89.
    • (2011) Safety Science , vol.49 , Issue.1 , pp. 83-89
    • Ramanujam, R.1    Goodman, P.S.2
  • 49
    • 0002395125 scopus 로고
    • The leader’s new work: Building learning organizations
    • Senge, P.M. 1990b. The leader’s new work: Building learning organizations. Sloan Management Review: 7-23.
    • (1990) Sloan Management Review , pp. 7-23
    • Senge, P.M.1
  • 50
    • 84979552611 scopus 로고
    • A typology of organizational learning systems
    • Shrivastava, P. 1983. A typology of organizational learning systems. Journal of Management Studies 20 (1): 7-28.
    • (1983) Journal of Management Studies , vol.20 , Issue.1 , pp. 7-28
    • Shrivastava, P.1
  • 51
    • 0003311857 scopus 로고
    • Bounded rationality and organizational learning
    • Simon, H.A. 1991. Bounded rationality and organizational learning. Organization Science 2 (1): 125-134.
    • (1991) Organization Science , vol.2 , Issue.1 , pp. 125-134
    • Simon, H.A.1
  • 52
    • 85136452538 scopus 로고    scopus 로고
    • The relationship between physician professionalism and health care systems change
    • edited by P. Carayon. Mahwah, NJ: Lawrence Erlbaum Associates
    • Smith, M. and J. Bartell. 2011. The relationship between physician professionalism and health care systems change. In Handbook of Human Factors and Ergonomics in Health Care and Patient Safety, edited by P. Carayon. Mahwah, NJ: Lawrence Erlbaum Associates.
    • (2011) Handbook of Human Factors and Ergonomics in Health Care and Patient Safety
    • Smith, M.1    Bartell, J.2
  • 53
    • 85136373586 scopus 로고    scopus 로고
    • Appendix F: Quality improvement and proactive hazard analysis models: Deciphering a new Tower of Babel
    • Institute of Medicine
    • Solomon, R. and L. Petosa. 2001. Appendix F: Quality improvement and proactive hazard analysis models: Deciphering a new Tower of Babel. In Patient Safety: Achieving a New Standard of Care: Institute of Medicine.
    • (2001) Patient Safety: Achieving a New Standard of Care
    • Solomon, R.1    Petosa, L.2
  • 54
    • 0001952031 scopus 로고
    • Organizational learning: The key to management innovation
    • Stata, R. 1989. Organizational learning: The key to management innovation. Sloan Management Review 30 (3): 63-74.
    • (1989) Sloan Management Review , vol.30 , Issue.3 , pp. 63-74
    • Stata, R.1
  • 56
    • 77957020700 scopus 로고    scopus 로고
    • What’s past is prologue: Organizational learning from a serious patient injury
    • Tamuz, M., K.E. Franchois, and E.J. Thomas. 2011. What’s past is prologue: Organizational learning from a serious patient injury. Safety Science 49 (1): 75-82.
    • (2011) Safety Science , vol.49 , Issue.1 , pp. 75-82
    • Tamuz, M.1    Franchois, K.E.2    Thomas, E.J.3
  • 57
    • 1842425498 scopus 로고    scopus 로고
    • The impact of operational failures on hospital nurses and their patients
    • Tucker, A.L. 2004. The impact of operational failures on hospital nurses and their patients. Journal of Operations Management 22: 151-169.
    • (2004) Journal of Operations Management , vol.22 , pp. 151-169
    • Tucker, A.L.1
  • 58
    • 0042095869 scopus 로고    scopus 로고
    • Managing routine exceptions: A model of nurse problem solving behavior
    • Tucker, A.L. and A.C. Edmondson. 2002. Managing routine exceptions: A model of nurse problem solving behavior. Advances in Health Care Management 3: 87-113.
    • (2002) Advances in Health Care Management , vol.3 , pp. 87-113
    • Tucker, A.L.1    Edmondson, A.C.2
  • 59
    • 0037412617 scopus 로고    scopus 로고
    • Why hospitals don’t learn from failures: Organizational and psychological dynamics that inhibit system change
    • Tucker, A.L. and A.C. Edmondson. 2003. Why hospitals don’t learn from failures: Organizational and psychological dynamics that inhibit system change. California Management Review 45 (2): 55-72.
    • (2003) California Management Review , vol.45 , Issue.2 , pp. 55-72
    • Tucker, A.L.1    Edmondson, A.C.2
  • 61
    • 2142712992 scopus 로고    scopus 로고
    • Strategic leadership and organizational learning
    • Vera, D. and M. Crossan. 2004. Strategic leadership and organizational learning. Academy of Management Review 29 (2): 222-240.
    • (2004) Academy of Management Review , vol.29 , Issue.2 , pp. 222-240
    • Vera, D.1    Crossan, M.2
  • 62
    • 77957018448 scopus 로고    scopus 로고
    • Organisational learning -Reflections from the nuclear industry
    • Wahlstrom, B. 2011. Organisational learning -Reflections from the nuclear industry. Safety Science 49: 65-74.
    • (2011) Safety Science , vol.49 , pp. 65-74
    • Wahlstrom, B.1
  • 63
    • 84986163988 scopus 로고    scopus 로고
    • Organizational learning: A critical review
    • Wang, C.L. and P.K. Ahmed. 2003. Organizational learning: A critical review. The Learning Organization 10 (1): 8-17.
    • (2003) The Learning Organization , vol.10 , Issue.1 , pp. 8-17
    • Wang, C.L.1    Ahmed, P.K.2
  • 64
    • 0000539976 scopus 로고
    • The nontraditional quality of organizational learning
    • Weick, K.E. 1991. The nontraditional quality of organizational learning. Organization Science 2 (1): 116-124.
    • (1991) Organization Science , vol.2 , Issue.1 , pp. 116-124
    • Weick, K.E.1
  • 65
    • 68549127001 scopus 로고    scopus 로고
    • FMEA team performance in health care: A qualitative analysis of team member perceptions
    • Wetterneck, T.B., A.S. Hundt, and P. Carayon. 2009. FMEA team performance in health care: A qualitative analysis of team member perceptions. Journal of Patient Safety 5 (2): 102-108.
    • (2009) Journal of Patient Safety , vol.5 , Issue.2 , pp. 102-108
    • Wetterneck, T.B.1    Hundt, A.S.2    Carayon, P.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.