Leading and communicating ICT-based change in the public sector approaching an e-government-project in a swiss federal department from a communicational perspective

Proceedings of the European Conference on e-Government, ECEG

Volumn , Issue , 2008, Pages 435-444

  Neuroni, Alessia ^a   Fraefel, Marianne ^a   Riedl, Reinhard ^a  

^a BERN UNIVERSITY OF APPLIED SCIENCES   (Switzerland)

Author keywords

Change management; Communication; E Government; Public management

Indexed keywords

BASIC ELEMENTS; BASIC FUNCTIONS; CHANGE MANAGEMENT; CHANGE PROCESS; COMMUNICATIVE APPROACH; DOCUMENT MANAGEMENT SYSTEMS; E-GOVERNMENT; EXPECTED IMPROVEMENTS; FEDERAL DEPARTMENT; INFORMATION AND COMMUNICATION TECHNOLOGIES; INTERNAL COMMUNICATIONS; ORGANIZATIONAL COMMUNICATION; PROJECT MANAGERS; PUBLIC ADMINISTRATION; PUBLIC MANAGEMENT; PUBLIC SECTOR; RESEARCH QUESTIONS; SOCIAL PERSPECTIVE;

GOVERNMENT DATA PROCESSING; INFORMATION TECHNOLOGY; MANAGERS; PROJECT MANAGEMENT; RESEARCH;

COMMUNICATION;

EID: 84871884478     PISSN: 20491034     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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