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Volumn 25, Issue 3-4, 2004, Pages 9-18

Resources and rebels: A study of identity management in Indian call centers

Author keywords

Globalization; Identity; India; Outsourcing; Representation

Indexed keywords


EID: 84871760889     PISSN: 0883024X     EISSN: 15481417     Source Type: Journal    
DOI: 10.1525/awr.2004.25.3-4.9     Document Type: Article
Times cited : (12)

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