Knowledge Management, Business Intelligence, and Content Management: The IT Practitioner's Guide

Knowledge Management, Business Intelligence, and Content Management: The IT Practitioner's Guide

Volumn , Issue , 2006, Pages 1-476

  Keyes, Jessica ^a  

^a UNIVERSITY OF PHOENIX   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84871066524     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Book

References (82)

1. Argyris, C., Increasing Leadership Effectiveness, New York: John Wiley & Sons, 1976.
2. Davenport, T.H. and Prusak, L., What’s the Big Idea?, Boston, MA: Harvard Business School Press, 2003.
3. Kaplan, R.S. and Norton, D.P., The Balanced Scorecard: Translating Strategy into Action, Boston, MA: Harvard Business School Press, 1996.
4. Lederman, L.C. Communication in the workplace: the impact of the information age and high technology on interpersonal communication in organizations, in Gumpert, G. and Cathcart, R. (Eds.), Intermedia, New York: Oxford University Press, 1986, pp. 311–322.
5. Lynch, K., Leaders challenge the process, inspire a shared vision, enable others to act, model the way, encourage the heart, The Kansas Banker, 93(4), April 2003.
6. Mehlman, B.P., The Changing Wealth of Nations: Intellectual Property in the Age of Innovation, 2002. Retrieved August 9, 2005 from http://www.technology.gov/Speeches/p_BPM_020503_Wealth.htm.
7. Pollard, D., The future of knowledge management, ExecutiveAction, 130, January 2005. Retrieved March 24, 2005 from http://www.conference-board.org/publications/execaction_formac.cfm.
8. Sunassee, N. and Sewry, D.A., An investigation of knowledge management implementation strategies, Proceedings of SAICSIT, 2003, pp. 24–36.
9. Toffler, A., Future Shock, New York: Bantam, 1984.
10. Wurman, R.S., Information Anxiety 2, New York: Pearson, 2000.
11. Corcoran, M.E. and Robison, C.A. (n.d.), Successful Management of the Corporate Knowledge Base: A Checklist for Top Management, Quantum2 (Thomson). Retrieved June 22, 2005 from http://quantum.dialog.com/q2_resources/management/q-chklst.pdf.
12. Denning, S., The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations, Woburn, MA: Butterworth-Heinemann, 2001.
13. New York State Department of Civil Service, Knowledge Management/Transfer, Report of the Knowledge Management Transfer Workgroup, November 2002. Retrieved June 22, 2005 from http://www.cs.state.ny.us/successionplanning/workgroups/knowledgemanagement/knowledgemanagetransfer.html.
14. Siemens (n.d.), Knowledge Management Maturity Model — KMMM. Retrieved August 9, 2005 from http://w4.siemens.de/ct/en/technologies/ic/beispiele/anlagen/kmmm_flyer_en.pdf.
15. United States Agency for International Development, Knowledge Mapping 101, September 22, 2003. Retrieved August 15, 2005 from knowledge.usaid.gov/KfD_ Seminar_2.pdf.
16. Bock, W., Peter Drucker on Information and Information Systems, December 31, 2000. Retrieved July 27, 2005 from http://www.bockinfo.com/docs/drucker.htm.
17. Ceci, S.J. and Liker, J., Academic and nonacademic intelligence: an experimental separation, in Practical Intelligence: Nature and Origins of Competence in the Everyday World, Sternberg, R.J. and Wagner, R.K. (Eds.), Cambridge, MA: Cambridge University Press, 1986.
18. Curtis, G., Hoffer, J., George, J., and Valacich, J., Introduction to Business Systems Analysis, Boston, MA: Pearson Custom Publishing, 2000.
19. Graef, J., Using the Internet for Competitive Intelligence, CIO, 2002. Retrieved July 27, 2005 from http://www.cio.com/CIO/arch_0695_cicolumn.html.
20. Schon, D., The Reflective Practitioner, New York: Basic Books, 1983.
21. Yates, M., Hiring the Best, 4th ed., Holbrook, MA: Adams Media, 1993.
22. Alexander, M.A., The Innovation Wave and Secular Market Trends, 2001. Retrieved February 20, 2005 from http://www.safehaven.com/article-71.htm.
23. Couger, J.D., McIntyre, S.C., Higgins, L.F., and Snow, T.A., Using a bottom-up approach to creativity improvement in IS development, Journal of Systems Management, September 1991, pp. 23–36.
24. Davenport, T.H. and Prusak, L., What’s the Big Idea?, Boston, MA: Harvard Business School Press, 2003.
25. Davenport, T.H. and Wilson, H.J., Turning mind into matter, CMP Optimize, 25, November 2003. Retrieved August 25, 2005 from http://www.optimizemag. com/issue/025/innovation.htm?articleId=17701007&pgno=1.
26. Drucker, P.F., The discipline of innovation, Harvard Business Review 80(8), 95–102, August 2002.
27. Goldsmith, B., Are you an Innovator or an Implementer, Office Solutions, 20(2), April–May 2003. Retrieved March 25, 2005 from Proquest.
28. Harari, O., Stop Empowering Your People, Management Review, 26–29, November 1993.
29. Harvard Business Essentials, Managing Creativity and Innovation, Boston, MA: Harvard Business School Press, 2003.
30. Kovach, K., Employee motivation, Addressing a Crucial Factor in your Organization’s Performance: Human Resource Development, Ann Arbor, MI: University of Michigan Press, 1999.
31. Lindgren, R., Stenmark, D., Bergquist, M., and Ljungberg, J., Rethinking IT-support for managing competence, in Proceedings of European Conference of Information Systems 2001, Bled, Slovenia.
32. McCarthy, M. and Allen, J., You Made My Day: Creating Co-Worker Recognition and Relationships, New York: L-F Books, 2000.
33. Nelson, B. and Blanchard, K., 1001 Ways to Reward Employees, New York: Workman Publishing, 1994.
34. Olmstead, L., How Steve Lipscomb reinvented poker and built the hottest business in America, Inc. Magazine, 80–92, May 2005.
35. Palmberg, C., The sources of innovations — looking beyond technological opportunities, Economics of Innovation and New Technology, 13(2), March 2004.
36. Pearce, J.A. and Robinson, R.B., Strategic Management: Formulation, Implementation, and Control, New York: McGraw-Hill, 2005.
37. Pollard, D., The future of knowledge management, ExecutiveAction, 130, January 2005. Retrieved March 24, 2005 from http://www.conference-board.org/publications/execaction_formac.cfm.
38. Spencer, A., The Technology S-Curve, January 2005. Retrieved February 20, 2005 from http://web.njit.edu/~aspencer/slides/s-curve.ppt.
39. Taylor, Chris, School of Bright Ideas, Time, March 6, 2005.
40. Teresko, J., P&G’s Secret: Innovating Innovation, IndustryWeek, 253(12), December 2004. Retrieved March 25, 2005 from Proquest.
41. Tidd, J., Bessant, J., and Pavitt, K., Managing Innovation: Integrating Technological, Market, and Organizational Change, 2nd ed., Hoboken, NJ: John Wiley & Sons, 2001.
42. Wilson, T.B., Innovative Reward Systems for the Changing Marketplace, New York: McGraw-Hill, 2002.
43. GIS Center of Excellence of the U.S. Forest Service, Data Management: A Shared Perspective, 1998. Retrieved August 18, 2005 from http://ims.reo.gov/website/swop/html/swop_slide_show/swop_sdm_whitepaper/sdm.htm.
44. State of Connecticut, Data Management and Data Warehouse Domain Technical Architecture, June 6, 2002. Retrieved August 7, 2005 from http://www.ct.gov/doit/lib/doit/DATA_ARCHITECTURE_ver_20_6-6-2002.pdf.
45. Cayzer, S., Semantic blogging and decentralized knowledge management, Communications of the ACM, 47(12), December 2004.
46. Lee, J.K. and Sohn, M.M., The eXtensible Rule Markup Language, Communications of the ACM, 46(5), May 2003.
47. Ross, T., Digital Asset Management: The Art of Archiving, September 1999. Retrieved August 20, 2005 from http://www.techexchange.com/thelibrary/DAM.html.
48. Simplicity and Enterprise Search, 2003. Retrieved June 26, 2005 from http://www.google. com/enterprise/pdf/google_simplicity_enterprise_wp.pdf.
49. Wong, M., Company Must Now Focus on Competition, New Technology, Monterey County Herald, August 20, 2004. Retrieved August 20, 2005 from http://www. montereyherald.com/mld/montereyherald/business/9450718.htm.
50. Brunson, D., Top 10 Trends in Business Intelligence and Data Warehousing for 2005 revisited, Business Intelligence Network, June 7, 2005. Retrieved June 15, 2005 from http://www.b-eye-network.com/print/969.
51. Conference Board, Calculating Competitor Action: Combustion Engineering’s Strategy, Management Briefing: Marketing, October–November 1988.
52. Hruby, F.M., Missing Piece Analysis Targets the Competitor’s Weakness, Marketing News, January 2, 1989.
53. Meyer, H.E., Real-World Intelligence, New York: Grove and Weidenfeld, 1987.
54. Carrillo, P.M., Robinson, H.S., Anumba, C.J., and Al-Ghassani, A.M., IMPaKT: a framework for linking knowledge management to business performance, Electronic Journal of Knowledge Management, 1(1), 2003.
55. Hala, N., Unlock the potential, The Internal Auditor, 59(5), October 2002.
56. Meyer, M.H. and Curley, K.F., Expert system success models, Datamation, 35(17), pp. 35–37, 1989.
57. U.S. Department of the Navy. Retrieved June 22, 2005, from http://openacademy. mindef.gov.sg/OpenAcademy/Central/HTML%20Folder/KM/bcp/downloads/KM_Metrics_Guide_Final_15AUG01.doc.
58. Business Intelligence Forum: http://www.managementlogs.com/business_intelligence.html
59. TechWeb’s Intelligent Enterprise BI Channel: http://www.intelligententerprise.com/channels/bi
60. TechWeb’s Business Intelligence Pipeline: http://www.bizintelligencepipeline.com
61. The resource for business intelligence: http://www.businessintelligence.com
62. Ganthead project management — BI portal: http://www.gantthead.com/departments/departmentPage. cfm?ID=1
63. Business Intelligence Network: http://www.b-eye-network.com/channels/?filter_channel=1127
64. TechWeb’s Intelligent Enterprise Content Management Channel: http://www.intelligententerprise.com/channels/content_ management
65. Knowledge Management Knowledge Base: http://knowledgemanagement.ittoolbox.com/documents/document.asp?i=1237
66. KMNetwork and the WWW Virtual Library on Knowledge Management: http://www.brint.com/km
67. Harvard Business School Working Knowledge Report: http://hbswk.hbs.edu
68. Global Development Research Center KM Portal: http://www.gdrc.org/kmgmt/index.html
69. APQC Knowledge Management: http://www.apqc.org/portal/apqc/site/generic2?path=/site/splash_pages/km_whitepapers.jhtml&campaignSource=GLkmWP
70. Global Community for Knowledge: http://www.knowledgeboard.com
71. Knowledge Management networks: http://www.knowledgeboard.com/networks/index.html
72. Knowledge Management Organizations and Gateways: http://km.gov/QuickPlace/km/Main.nsf/h_516E61451D172AB785256C7E007A1AD4/16930f894fae3c6f85256c7e007a23f1/?OpenDocument
73. Selecting a Content Management System (2005), Australian Government. Retrieved June 26, 2005, from http://www.agimo.gov.au/practice/delivery/checklists/select_cms.
74. Managing Online Content (2004). Retrieved June 26, 2005, from http://www.agimo.gov.au/__data/assets/file/33918/BPC8.pdf.
75. Harris, J. and Bair, J., The Gartner Group Checklist for KM Professional Services, June 30, 1998. Retrieved June 26, 2005, from http://www.providersedge.com/docs/km_articles/Checklist_for_KM_Prof_Svcs_-_Gartner.pdf.
76. Creating a Management Capacity Checklist, Ministry of Justice, New Zealand. Retrieved June 29, 2005, from http://www.justice.govt.nz/jsis/knowledge-managementguide/chapter-8a.html.
77. Duffy, Francis, The New Office, London: Conran Octopus, 1997.
78. Maturana, H. and Varela, F., The Tree of Knowledge, Boston: Shambhala Press, 1992.
79. Nonaka, I. and Takeuchi, H., The Knowledge-Creating Company, New York: Oxford University Press, 1995.
80. Van Krogh, G., Ichijo, K., and Nonaka, I., Enabling Knowledge Creation: How to Unlock the Mystery of Tacit Knowledge and Release the Power of Innovation, Oxford: Oxford University Press, 2000.
81. Martin, J., Information Engineering, Book I: Introduction, Englewood Cliffs, NJ: Prentice Hall, 1989.
82. Martin, J., Information Engineering, Book II: Planning and Analysis, Englewood Cliffs, NJ: Prentice Hall, 1990.