Whom Do Veteran nursing home residents prefer to talk to about satisfaction with care?: Implications for nursing staff

Journal of Gerontological Nursing

Volumn 38, Issue 12, 2012, Pages 38-45

  Durkin, Daniel W ^a   Umayam, Sheila P ^b   Sims, Nichole ^b   Cleeton, Patrick ^b   Simmons, Sandra F ^c  

^a UNIVERSITY OF WEST FLORIDA   (United States)

^b VANDERBILT UNIVERSITY SCHOOL OF MEDICINE   (United States)

^c DEPARTMENT OF VETERANS AFFAIRS   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84871029359     PISSN: 00989134     EISSN: None     Source Type: Journal    
DOI: 10.3928/00989134-20121109-01     Document Type: Article

References (25)

1. Castle, N.G. (2008). Nursing home caregiver staffing levels and quality of care: A literature review. Journal of Applied Gerontology, 27, 375-405. doi:10.1177/0733464808321596
2. Chou, S.-C., Boldy, D.P., & Lee, A.H. (2001). Measuring resident satisfaction in residential aged care. The Gerontologist, 41, 623-631. doi:10.1093/geront/41.5.623
3. Conner, T., Prokhorov, A., Page, C., Fang, Y., Xiao, Y., & Post, L.A. (2011). Impairment and abuse of elderly by staff in long-term care in Michigan: Evidence from structural equation modeling. Journal of Interpersonal Violence, 26, 21-33. doi:10.1177/0886260510362880
4. Creswell, J.W. (2003). Research design: Qualitative, quantitative, and mixed methods approaches. Thousand Oaks, CA: Sage.
5. Folstein, M.F., Folstein, S.E., & McHugh, P.R. (1975). "Mini-mental state." A practical method for grading the cognitive state of patients for the clinician. Journal of Psychiatric Research, 12, 189-198.
6. Gibbs, L.M., & Mosqueda, L. (2004). Confronting elder mistreatment in long-term care. Annals of Long-Term Care, 12(4), 30-35.
7. Grabowski, D.C. (2005). Consumer complaints and nursing home quality. Medical Care, 43, 99-101. doi:10.1097/00005650-200502000-00002
8. Hartmaier, S.L., Sloane, P.D., Guess, H.A., Koch, G.G., Mitchell, C.M., & Phillips, C.D. (1995). Validation of the minimum data set cognitive performance scale: Agreement with the Mini-Mental State Examination. Journals of Gerontology. Series A, Biological Sciences and Medical Sciences, 50, M128-M133. doi:10.1093/gerona/50A.2.M128
9. Health Care Financing Administration. (1999). Minimum data set, version 2: User's manual. Natick, MA: Eliot Press.
10. Jogerst, G.J., Daly, J.M., Dawson, J.D., Peek-Asa, C., & Schmuch, G. (2006). Iowa nursing home characteristics associated with reported abuse. Journal of the American Medical Directors Association, 7, 203-207. doi:10.1016/j.jamda.2005.12.006
11. Levy-Storms, L., Schnelle, J.F., & Simmons, S.F. (2002). A comparison of methods to assess nursing home residents' unmet needs. The Gerontologist, 42, 454-461. doi:10.1093/ geront/42.4.454
12. Lindbloom, E.J., Brandt, J., Hough, L.D., & Meadows, S.E. (2007). Elder mistreatment in the nursing home: A systematic review. Journal of the American Medical Directors Association, 8, 610-616. doi:10.1016/j.jamda. 2007.09.001
13. Lowe, T.J., Lucas, J.A., Castle, N.G., Robinson, J.P., & Crystal, S. (2003). Consumer satisfaction in long-term care: State initiatives in nursing homes and assisted living facilities. The Gerontologist, 43, 883-896. doi:10.1093/ geront/43.6.883
14. Molloy, D.W., Alemayehu, E., & Roberts, R. (1991). Reliability of a standardized Mini-Mental State Examination compared with the traditional Mini-Mental State Examination. American Journal of Psychiatry, 148, 102-105.
15. Morris, J.N., Fries, B.E., & Morris, S.A. (1991). Scaling ADLs within the MDS. Journal of Gerontology. Series A, Biological Sciences and Medical Sciences, 54, M546-M553. doi:10.1093/gerona/54.11.M546
16. Natan, M.B., Lowenstein, A., & Eisikovits, Z. (2010). Psycho-social factors affecting elders' maltreatment in long-term care facilities. International Nursing Review, 57, 113-120. doi:10.1111/j.1466-7657.2009.00771.x
17. Payne, B.K., & Fletcher, L.B. (2005). Elder abuse in nursing homes: Prevention and resolution strategies and barriers. Journal of Criminal Justice, 33, 119-125. doi:10.1016/j. jcrimjus.2004.12.003
18. Pillemer, K., & Moore, D.W. (1989). Abuse of patients in nursing homes: Findings from a survey of staff. The Gerontologist, 29, 314-320. doi:10.1093/geront/29.3.314
19. Post, L., Page, C., Conner, T., Prokhorov, A., Fang, Y., & Biroscak, B.J. (2010). Elder abuse in long-term care: Types, patterns, and risk factors. Research on Aging, 32, 323-348. doi:10.1177/0164027509357705
20. Robinson, J.P., Lucas, J.A., Castle, N.G., Lowe, T.J., & Crystal, S. (2004). Customer satisfaction in nursing homes: Current practices and resident priorities. Research on Aging, 26, 454-480. doi:10.1177/0164027504264435
21. Simmons, S.F., Durkin, D.W., Rahman, A.N., Choi, L., Beuscher, L., Jani, V., & Schnelle, J.F. (2012). Resident characteristics related to the lack of morning care provision in long-term care. The Gerontologist. Advance online publication. doi:10.1093/geront/GNS065
22. Simmons, S.F., & Ouslander, J.G. (2005). Resident and family satisfaction with incontinence and mobility care: Sensitivity to intervention effects? The Gerontologist, 45, 318-326. doi:10.1093/geront/45.3.318
23. Simmons, S.F., & Schnelle, J.F. (1999). Strategies to measure nursing home residents' satisfaction and preference related to incontinence and mobility care: Implications for evaluating intervention effects. The Gerontologist, 39, 345-355. doi:10.1093/geront/39.3.345
24. Simmons, S.F., & Schnelle, J.F. (2001). The identification of residents capable of accurately describing daily care: Implications for evaluating nursing home care quality. The Gerontologist, 41, 605-611. doi:10.1093/ geront/41.5.605
25. Stevenson, D.G. (2005). Nursing home consumer complaints and their potential role in assessing quality of care. Medical Care, 43, 102-111. doi:10.1097/00005650-200502000-00003